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Pc Technical Support Associate Jobs (NOW HIRING)

Compunetix

IT - PC-Helpdesk and Support

Monroeville, PA · On-site

Additional tasks as required Requirements * BS in a technical discipline or Associates degree with experience * 1-3 years' experience as IT Helpdesk - PC Support preferred * Experience with Windows ...

Compunetix

IT - PC-Helpdesk and Support

Monroeville, PA · On-site

Additional tasks as required Requirements * BS in a technical discipline or Associates degree with experience * 1-3 years' experience as IT Helpdesk - PC Support preferred * Experience with Windows ...

Arrow Electronics

Technical Support Associate

Melville, NY · On-site

$36.17 - $44.21/hr

Technical Support Associate Since 1982, NIC Components (NIC), in partnership with Nippon Industries Co. Ltd., has been a global solutions provider in passive components to fuel the designs of ...

Supermicro

Technical Support Associate

Atlanta, GA · On-site

$70K - $100K/yr

Supermicro is looking for a stellar Technical Support Associate to support our Global Service network and help build a world class field engineering organization. This job requires the ability to ...

Wealth Inc

Technical Support Associate

About the Role We're looking for a technically fluent Support Associate to join our growing support ... Serve as the technical escalation point for complex client issues - diagnosing, reproducing, and ...

Supermicro

Technical Support Associate

Jersey City, NJ · On-site

$70K - $90K/yr

Provide frontline technical support to end-users via phone, email, and ticketing system. * Diagnose ... an Associate's degree in Electrical/Electronics Engineering with equivalent relevant experience ...

Blue Dot Safe

Technical Support Associate

Pomona, CA · On-site

$21 - $24/hr

Provide technical support to customers and field technicians via phone and email * Diagnose and troubleshoot hardware, software, and connectivity issues * Create, update, and manage service calls ...

Wyrestorm

Technical Support Associate

Round Lake, NY · On-site

Provide telephone, E-mail and web support for customers and prioritize multiple issues effectively ... Associates in an IT or AV related field. * 2 years experience in a AV or IT installation. * AV ...

Xerox

Software Technical Support Associate

Ann Arbor, MI · On-site

... support Managed Services initiatives * - Managed Services site architecture and infrastructure programs * Mentor on-site technical account associates and transfers skills that will enable the AA to ...

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Pc Technical Support Associate information

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How much do pc technical support associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for pc technical support associate in the United States is $24.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

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For Pc Technical Support Associate jobs, the most frequently searched job titles are:

PC Technical Support

Springfield, VA • On-site

Interstate Moving Relocation Logistics
Transportation and Warehousing • 201 - 500 employees
Learn more about Interstate Moving Relocation Logisticsexternal

$20 - $24/hr

Full-time

Re-posted 4 days ago

Job description

About the Role:

The PC Technical Support role is pivotal in ensuring the smooth operation and maintenance of computer systems within an organization. The primary objective is to provide timely and effective technical assistance to end-users experiencing hardware, software, or network issues. This position requires diagnosing problems, troubleshooting errors, and implementing solutions to minimize downtime and enhance user productivity. The role also involves educating users on best practices and preventive measures to avoid recurring issues. The PC Technical Support professional acts as a critical liaison between technology and users, ensuring seamless technology integration and support across the organization.

This is a 100% onsite position reporting to our Springfield, VA office. 

Minimum Qualifications:

  • High school diploma or equivalent; Associate degree or higher in Information Technology or related field preferred.
  • Proven experience in PC technical support or a similar role.
  • Strong understanding of Windows and macOS operating systems.
  • Familiarity with common software applications such as Microsoft Office Suite.
  • Basic knowledge of networking concepts including TCP/IP, DNS, and VPN.
  • Excellent problem-solving and communication skills.

Preferred Qualifications:

  • Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent.
  • Experience supporting remote users and using remote desktop tools.
  • Knowledge of Active Directory and group policy management.
  • Familiarity with ticketing systems like ServiceNow or Jira.
  • Experience with hardware repair and replacement.

Responsibilities:

  • Respond promptly to user inquiries and technical issues via phone, email, or in-person support.
  • Diagnose and resolve hardware, software, and network problems on desktops, laptops, and peripheral devices.
  • Install, configure, and upgrade computer systems and software applications according to organizational standards.
  • Maintain accurate records of support requests, troubleshooting steps, and resolutions in the ticketing system.
  • Collaborate with IT team members to escalate complex issues and contribute to continuous improvement of support processes.
  • Provide guidance and training to users on system functionalities, security protocols, and best practices.
  • Perform routine maintenance tasks such as system updates, backups, and virus scans to ensure system integrity.

Skills:

The required skills enable the PC Technical Support professional to efficiently diagnose and resolve a wide range of technical issues, ensuring minimal disruption to end-users. Strong communication skills are essential for clearly explaining technical concepts to users with varying levels of technical knowledge. Problem-solving abilities allow the technician to identify root causes and implement effective solutions quickly. Preferred skills such as certification credentials and experience with advanced tools enhance the ability to manage complex environments and provide higher-level support. Together, these skills facilitate a proactive and user-focused approach to maintaining and improving IT infrastructure.


Monday - Friday 8:00 AM - 5:00 PM