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Pc Tech Jobs in Michigan (NOW HIRING)

Expeditors

IT Support Associate I

Romulus, MI · On-site

Windows 11 OS experience and PC Troubleshooting; preferred candidates will have experience building PC's * Technology concepts - PowerShell, Networking, TCPIP, Cybersecurity, Cabling * Software ...

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How much do pc tech jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for pc tech in Michigan is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.34 per hour, depending on experience, location, and employer.

What does a PC Tech do?

A PC Tech, or Personal Computer Technician, is responsible for installing, maintaining, and repairing computer hardware and software. They diagnose and resolve technical issues, perform upgrades, and ensure computers and related equipment run efficiently. PC Techs often provide support to users, help with troubleshooting, and may assist with network connectivity problems. Their role is essential in keeping computer systems operational in both home and business environments.

What are the key skills and qualifications needed to thrive as a PC Tech?

To thrive as a PC Tech, you need solid knowledge of computer hardware, operating systems, troubleshooting methods, and typically a relevant certification like CompTIA A+ or equivalent experience. Familiarity with diagnostic tools, remote support software, and ticketing systems is commonly required. Strong communication, patience, and problem-solving abilities help you interact effectively with users and resolve technical issues efficiently. These skills and qualities are crucial for minimizing downtime, maintaining system reliability, and delivering excellent technical support.

What are some common challenges a PC Tech might face during on-site troubleshooting, and how can they be managed?

As a PC Tech, you may frequently encounter challenges such as diagnosing hardware failures, managing varying user skill levels, and handling urgent support requests. On-site troubleshooting often requires quick thinking and adaptability because issues can range from simple software glitches to complex network problems. Effective communication with users and collaborating with other IT team members are essential for efficiently resolving issues and minimizing downtime. Staying organized and maintaining thorough documentation also help manage multiple requests and ensure consistent service.

What is the difference between Pc Tech vs Computer Support Specialist?

AspectPc TechComputer Support Specialist
CertificationsA+ Certification, CompTIA certificationsA+ Certification, CompTIA certifications
Work EnvironmentOn-site, retail, or corporate settingsHelp desks, call centers, remote support
Job ResponsibilitiesHardware repairs, troubleshooting, installing componentsSoftware issues, user support, troubleshooting
Industry UsageIT service providers, retail, corporate ITIT support companies, corporate environments

Both Pc Tech and Computer Support Specialist roles require similar certifications like A+ and involve troubleshooting, but Pc Techs often focus more on hardware repairs and installations, while Computer Support Specialists primarily handle software issues and user support. The roles overlap in many environments, but their primary focus areas differ slightly.

Are PC technicians in demand?

PC technicians are in steady demand due to ongoing needs for hardware repairs, troubleshooting, and system maintenance in various industries. They often require skills in diagnosing issues, installing components, and using diagnostic tools, with certifications like CompTIA A+ enhancing job prospects.

How to become a PC tech?

To become a PC tech, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and troubleshooting. Earning certifications such as CompTIA A+ can improve job prospects, and gaining hands-on experience through internships or entry-level positions is valuable. Strong problem-solving skills and familiarity with operating systems and diagnostic tools are essential for success in this role.

What jobs can you do with a PC technician?

A PC technician can work in roles such as computer support specialist, hardware technician, network technician, or IT support technician. These jobs involve troubleshooting, repairing, and maintaining computer hardware and software, often requiring knowledge of operating systems, networking, and diagnostic tools.

What are popular job titles related to Pc Tech jobs in Michigan?

For Pc Tech jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Pc Tech jobs in Michigan look for?

The top searched job categories for Pc Tech jobs in Michigan are:

Pc Tech jobs near you
Infographic showing various Pc Tech job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 20% Part Time, 10% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $37,802 per year, or $18.2 per hour.

IT Support Associate I

Expeditors

Romulus, MI • On-site

Full-time

Medical, Life, PTO

Re-posted 10 days ago

Key responsibilities

  • Provide first-level technical support for hardware, software, and network issues, ensuring timely resolution.

  • Assist in system updates, patching, and basic configuration under supervision.

  • Document technical solutions and contribute to the knowledge base for recurring issues.

Expeditors rating

8.2

Company rating: 8.2 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

36th of 366 rated logistics

Job description

Company Description
Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
Early-career technician delivering first-level support; follows procedures, documents solutions, escalates
appropriately, supports routine maintenance with strong customer service. Follows established procedures, documents solutions, and escalates appropriately. Delivers strong customer service, supports routine maintenance, adheres to security/compliance requirements, and contributions to procurement and vendor interactions under guidance.
SKILLS / Expectations & Responsbilities
Technical Expertise - Provide first-level technical support for hardware, software, and
network issues, ensuring timely resolution. Assist in system updates, patching, and basic configuration under supervision. Maintain proficiency in troubleshooting operating systems, enterprise applications, and peripheral devices. Document technical solutions and contribute to the knowledge base for recurring issues.
Communication & Leadership - Communicate technical information clearly and effectively to non-technical users. Escalate complex issues promptly to senior technicians or relevant teams with detailed context
Customer Service Mindset - Escalate complex issues promptly to senior technicians or relevant
teams with detailed context. Deliver support with empathy and professionalism, ensuring a positive user experience. Respond to service requests promptly and keep users informed about resolution timeline
Critical Thinking - Analyze problems systematically to identify root causes and prevent recurrence. Apply logical reasoning to prioritize tasks based on urgency and impact.
Governance & Standards - Audit - Follow established IT policies, security protocols, and compliance
requirements. Ensure accurate logging of incidents and resolutions in the ticketing system for audit purposes. Assist in periodic audits by providing required documentation and system checks.
Vendor and Financial Acumen - Support procurement processes by providing accurate specifications for IT equipment. Collaborate with vendors for warranty claims or repairs under guidance from senior staff
Qualifications
  • Hardware Management: You will continuously manage the operational effectiveness of the branch's hardware, taking control of inventory, end of life, ordering, set up and retiring of all hardware.
  • Software: You will have responsibility for troubleshooting software issues, roll out of new software solutions, the backup and storage of data and its security and the effective use of technical solutions that support operational performance.
  • Solutions: In this role you will have the opportunity to build and develop solutions in conjunction with the operational teams, that drive efficiencies into the operational processes of the branch, supporting and or developing solutions that drive automation and optimization of productivity
  • Windows 11 OS experience and PC Troubleshooting; preferred candidates will have experience building PC's
  • Technology concepts - PowerShell, Networking, TCPIP, Cybersecurity, Cabling
  • Software - Office, Exchange, SharePoint
  • Effective problem solving skills
  • Ability to handle multiple tasks/projects
  • Demonstrated customer service skills and proven interpersonal skills
  • Good communication skills
  • Inquisitive and exploratory mind-set
  • IT Certifications considered a plus: CompTIA, Cisco, Microsoft, VMware, Linux

Additional Information
Expeditors offers excellent benefits:
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • All your information will be kept confidential according to EEO guidelines.

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