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Pc Tech Jobs in Iowa (NOW HIRING)

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PC Basic Computer Skills Tutor

Ames, IA

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What We Look For In a PC Basic Computer Skills Tutor * Advanced Subject Mastery: Deep knowledge of ... advanced technology, AI, and the latest in learning science to create personalized learning ...

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$11

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How much do pc tech jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for pc tech in Iowa is $19.59, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $21.92 per hour, depending on experience, location, and employer.

Are PC technicians in demand?

PC technicians are in steady demand due to ongoing needs for hardware repairs, troubleshooting, and system maintenance in various industries. They often require skills in operating systems, networking, and hardware components, with certifications like CompTIA A+ enhancing job prospects. Employment opportunities are expected to grow as technology continues to evolve and organizations rely on computer systems.

What are some common challenges a PC Tech might face during on-site troubleshooting, and how can they be managed?

As a PC Tech, you may frequently encounter challenges such as diagnosing hardware failures, managing varying user skill levels, and handling urgent support requests. On-site troubleshooting often requires quick thinking and adaptability because issues can range from simple software glitches to complex network problems. Effective communication with users and collaborating with other IT team members are essential for efficiently resolving issues and minimizing downtime. Staying organized and maintaining thorough documentation also help manage multiple requests and ensure consistent service.

How do you become a PC tech?

To become a PC tech, you typically need a high school diploma or equivalent, along with knowledge of computer hardware, software, and troubleshooting. Earning certifications such as CompTIA A+ can improve job prospects, and gaining hands-on experience through internships or entry-level positions is valuable. Strong problem-solving skills and familiarity with operating systems like Windows are also important.

What does a PC Tech do?

A PC Tech, or Personal Computer Technician, is responsible for installing, maintaining, and repairing computer hardware and software. They diagnose and resolve technical issues, perform upgrades, and ensure computers and related equipment run efficiently. PC Techs often provide support to users, help with troubleshooting, and may assist with network connectivity problems. Their role is essential in keeping computer systems operational in both home and business environments.

What is the difference between Pc Tech vs Computer Support Specialist?

AspectPc TechComputer Support Specialist
CertificationsA+ Certification, CompTIA certificationsA+ Certification, CompTIA certifications
Work EnvironmentOn-site, retail, or corporate settingsHelp desks, call centers, remote support
Job ResponsibilitiesHardware repairs, troubleshooting, installing componentsSoftware issues, user support, troubleshooting
Industry UsageIT service providers, retail, corporate ITIT support companies, corporate environments

Both Pc Tech and Computer Support Specialist roles require similar certifications like A+ and involve troubleshooting, but Pc Techs often focus more on hardware repairs and installations, while Computer Support Specialists primarily handle software issues and user support. The roles overlap in many environments, but their primary focus areas differ slightly.

What are the key skills and qualifications needed to thrive as a PC Tech?

To thrive as a PC Tech, you need solid knowledge of computer hardware, operating systems, troubleshooting methods, and typically a relevant certification like CompTIA A+ or equivalent experience. Familiarity with diagnostic tools, remote support software, and ticketing systems is commonly required. Strong communication, patience, and problem-solving abilities help you interact effectively with users and resolve technical issues efficiently. These skills and qualities are crucial for minimizing downtime, maintaining system reliability, and delivering excellent technical support.

What jobs can you do with a PC technician?

A PC technician can work in roles such as computer support specialist, hardware technician, network technician, or IT help desk technician. These jobs involve troubleshooting, repairing, and maintaining computer hardware and software, often requiring knowledge of operating systems, networking, and diagnostic tools.

What are popular job titles related to Pc Tech jobs in Iowa?

For Pc Tech jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Pc Tech jobs in Iowa look for?

The top searched job categories for Pc Tech jobs in Iowa are:

What cities in Iowa are hiring for Pc Tech jobs?

Cities in Iowa with the most Pc Tech job openings:

Pc Tech jobs near you
Infographic showing various Pc Tech job openings in Iowa as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,737 per year, or $19.6 per hour.

Service Desk Technician II

The Iowa Clinic

West Des Moines, IA

Full-time

Medical, Retirement

Posted 21 days ago

The Iowa Clinic rating

7.0

Company rating: 7.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Looking for a career where you love what you do and who you do it with? You’re in the right place. Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.

Think you’ve got what it takes to join our TIC team? Keep reading…

 A day in the life…  

Wondering what a day in the life of a full-time Service Desk Technician II at The Iowa Clinic might look like?

The Service Desk Technician II provides intermediate‑level IT support for internal clinic staff across The Iowa Clinic locations. This role is primarily onsite and hands‑on, supporting PC technology at clinic sites, with additional responsibility for phone‑based remote support and escalated ticket resolution. The position operates with limited supervision and serves as a mentor to Service Desk Technician I staff.

 Key Responsibilities

  • Provide advanced technical support for hardware, software, application, and user access issues.
  • Resolve escalated service requests and perform onsite troubleshooting, deployments, and equipment installations across clinic locations.
  • Manage endpoint devices, software deployments, asset inventory, and user account administration.
  • Maintain accurate ticket documentation and knowledge base content within FreshService.
  • Mentor Service Desk I team members and support continuous improvement initiatives.
  • Participate in an on-call rotation and deliver exceptional customer service while ensuring timely issue resolution.

 Qualifications 

  • Associate or bachelor’s degree in IT or related field, or equivalent experience 
  • 2–4 years of experience in service desk or technical support roles. Customer service experience in a healthcare or clinical setting is a plus.
  • Strong working knowledge of Windows 11, Microsoft 365, Entra ID, and Active Directory
  • Experience with endpoint management tools (Intune, Automox, or similar)
  • Proficiency with FreshService or comparable service desk platforms
  • Preferred certifications: CompTIA A+ preferred.
  • HDI Support Center Analyst or similar customer service certification also accepted

    What’s in It for You 

    • Competitive 401(k) with employer match and profit sharing
    • Employee incentives and rewards programs
    • Training and professional development opportunities
    • Health and wellness program with up to $350 per year in incentives
    • Quarterly volunteer opportunities with local nonprofits
    • Transparent communication through all‑employee meetings, team huddles, and feedback surveys
    • A fun, engaging workplace with team events, celebrations, contests, and employee appreciation activities

    What The Iowa Clinic employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom