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Pc Refresh Manager Jobs (NOW HIRING)

AA2IT

Desktop Support Tech

Columbia, SC · On-site

$18.75 - $23.75/hr

... PC Refresh/Deployment at their client site. The role involves supporting and configuring desktop PCs, working with end-users to resolve issues, and providing updates to management as needed.

CYNET SYSTEMS

Technical Support Analyst 3

Petersburg, VA · On-site

$30 - $35/hr

Experience working on PC Refresh projects with one or more Executive Branch agencies within the ... Excellent project management skills and ability to manage multiple priorities. Benefits Our ...

Infojini Inc

Support Analyst

Jamestown, NC · On-site

... PC refresh project. Candidate must possess the ability to install and configure PC hardware ... Updates Manage Engine tickets. 4. If needed, document technical processes and/or update existing ...

Beyond SOF

Technical Support Analyst 4

Petersburg, VA · On-site

... PC Refresh Highly desired Demonstrated success working as a team member and collaborating to ... manage multiple priorities Desired PC/Hardware experience Required Some level of desktop support ...

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Pc Refresh Manager information

What is a PC Refresh Manager?

A PC Refresh Manager is responsible for overseeing the process of upgrading, replacing, or refreshing computers and related hardware within an organization. This role involves planning and coordinating large-scale deployments of new equipment, ensuring minimal disruption to business operations, and managing inventory and vendor relationships. The PC Refresh Manager also develops schedules, communicates with stakeholders, and ensures that all devices meet the company's security and compliance standards. Their goal is to keep the organization's technology up to date while maintaining efficiency and cost-effectiveness.

What are the key skills and qualifications needed to thrive as a PC Refresh Manager?

To thrive as a PC Refresh Manager, you need expertise in IT project management, hardware lifecycle planning, and a solid understanding of enterprise desktop environments, usually backed by a degree in information technology or related certifications. Familiarity with deployment tools like Microsoft SCCM, asset management systems, and imaging technologies is typically required. Strong organizational skills, communication, and problem-solving abilities help you coordinate teams and manage end-user expectations effectively. These skills ensure smooth, cost-effective device rollouts that minimize business disruption and support organizational productivity.

What are the key challenges a PC Refresh Manager faces when coordinating large-scale hardware upgrades?

One of the main challenges for a PC Refresh Manager is balancing minimal disruption to end-users while ensuring the timely deployment of new equipment. Coordinating logistics, managing inventory, and scheduling upgrades across departments requires strong organizational and communication skills. Additionally, the role often involves troubleshooting unexpected technical issues and collaborating closely with IT support, procurement, and department leads to align on priorities and timelines. Staying adaptable and proactive in problem-solving is essential for a successful refresh cycle.

What is the difference between Pc Refresh Manager vs Desktop Support Technician?

AspectPc Refresh Manager
Primary RoleOversees organization-wide hardware refresh projects, manages inventory, and coordinates deployment schedules.
CertificationsTypically requires project management and IT certifications like PMP or CompTIA A+.
Work EnvironmentOffice-based with project coordination, vendor management, and team leadership responsibilities.
ResponsibilitiesPlanning, budgeting, and executing hardware refresh cycles across departments.

While a Desktop Support Technician focuses on troubleshooting, repairing, and supporting individual user devices, a Pc Refresh Manager handles large-scale hardware upgrade projects, ensuring smooth deployment and inventory management. Both roles require technical knowledge, but the Pc Refresh Manager emphasizes project coordination and strategic planning.

What are popular job titles related to Pc Refresh Manager jobs?

For Pc Refresh Manager jobs, the most frequently searched job titles are:

Infographic showing various Pc Refresh Manager job openings in the United States as of September 2026, with employment types broken down into 77% Full Time, and 23% Contract. Highlights an 92% In-person, and 8% Remote job distribution.

Senior PC Security & Lifecycle Support Specialist

Washington Court House, OH • Remote

Vermeer Heartland
See more jobs at Vermeer Heartlandexternal

Full-time

Medical, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Department: Administrative- IT

Reports To: IT Director

Location: Hybrid- within one hour drive of a VHL location

Vermeer Heartland is a family-owned, full-service dealer of Vermeer industrial equipment across four states. With decades of experience in the industry, our team sets itself apart with our strong customer-focus and growth-mindset.


We are seeking a dedicated PC Security & Lifecycle Support Specialist to support our endpoint security initiatives and PC deployment operations across our distributed enterprise environment. This role requires a professional with solid experience in endpoint protection, ITIL-aligned service delivery, and comprehensive PC lifecycle management using remote support strategies.


BENEFITS:

  • PTO and Holiday pay
  • Medical and Life Insurance plans
  • 401(K) Matching
  • Professional Development and Career Advancement Opportunities



POSITION RESPONSIBILITIES

Endpoint Security Management

  • Design, implement, and maintain comprehensive endpoint security strategies aligned with organizational security policies and compliance requirements.
  • Deploy and manage endpoint protection solutions including antivirus, EDR/XDR, encryption, and DLP tools
  • Conduct regular security assessments, vulnerability scanning, and remediation of endpoints
  • Develop and enforce security baselines, hardening standards, and configuration management for all PC assets
  • Respond to and investigate security incidents involving endpoint devices
  • Collaborate with Information Security team on threat intelligence and security architecture

PC Lifecycle Management

  • Participate in end-to-end PC lifecycle operations including procurement, imaging, deployment, maintenance, and secure decommissioning
  • Develop and maintain standardized PC build images and automated deployment processes
  • Manage PC refresh cycles and coordinate hardware/software upgrades across distributed locations
  • Ensure asset tracking, inventory management, and compliance with licensing requirements
  • Create and maintain comprehensive documentation for all lifecycle processes

ITIL-Aligned Support Operations

  • Provide technical support for complex PC hardware, software, and security issues
  • Utilize ITIL framework for incident, problem, change, and configuration management
  • Leverage remote support tools to diagnose and resolve issues for users in all VHL locations
  • Develop and maintain knowledge base articles and self-service resources
  • Participate in CAB (Change Advisory Board) meetings and manage changes through proper channels
  • Track and analyze support metrics to drive continuous service improvement
  • Tier 1-3 end user support
  • Other duties as required

Distributed Environment Support

  • Deploy and support remote support platforms (LogMeIn)
  • Coordinate with site teams to ensure consistent service delivery
  • Develop remote troubleshooting procedures and train team members on best practices


POSITION SKILLS/ABILITIES

  • Operating Systems: Windows 11, macOS, Windows Server
  • Security Tools: EDR/XDR, SIEM, vulnerability scanners, encryption solutions
  • Deployment: SCCM, Intune, MDT, Autopilot or similar, imaging tools
  • Remote Support: Various remote desktop and support platforms
  • Networking: TCP/IP, VPN, DNS, DHCP fundamentals
  • Scripting: PowerShell, batch scripting
  • ITSM Tools: ServiceNow, Remedy, JIRA Service Management or similar



POSITION REQUIREMENTS

  • Experience: 3-5 years of experience in PC security, endpoint management, and technical support
  • ITIL Foundation: ITIL v3/v4 foundational understanding
  • Security Expertise: Proven track record securing Windows and Mac endpoints in enterprise environments
  • Technical Proficiency:
    • Advanced knowledge of Windows 11, Windows Server
    • Expertise with endpoint security tools (Microsoft Defender, ESET, etc.)
    • Experience with MDM/UEM solutions (JAMF, LogMeIn, Mosyle, etc.)
    • Proficiency with deployment tools
    • Strong understanding of remote support platforms and strategies
  • Distributed Environment: Demonstrated success supporting geographically dispersed user populations
  • Scripting skills (PowerShell, Python, Bash) preferred
  • Knowledge of compliance frameworks (NIST, CIS, ISO 27001 or similar) preferred
  • Experience with zero-trust architecture and modern endpoint management approaches preferred

Non-Safety-Sensitive

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