ZipRecruiter

Log In

1

Pbx Jobs in Alabama (NOW HIRING)

Tru by Hilton

Front Desk Agent

Millbrook, AL · On-site

$13.50 - $17/hr

Experience in Front Office, PBX, and Concierge preferred. Candidates must be able to work a flexible schedule including but not limited to: evening, weekends, and holidays. Candidate must possess ...

Tru by Hilton

Front Desk Clerk

Phenix City, AL · On-site

$12.75 - $15.75/hr

Experience in Front Office, PBX, and Concierge preferred. Candidates must be able to work a flexible schedule including but not limited to: evening, weekends, and holidays. Candidate must possess ...

previous pagenext page

Showing results 21-40

All JobsPbx JobsPbx Jobs in Alabama

Pbx information

See Alabama salary details

$9

$18

$25

How much do pbx jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for pbx in Alabama is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.81 per hour, depending on experience, location, and employer.

What is a PBX operator?

PBX operators are professionals who manage a private branch exchange (PBX) telephone system within an organization. They handle incoming and outgoing calls, transfer calls to the appropriate departments or individuals, and provide information to callers. PBX operators may also perform administrative tasks such as taking messages, updating directories, and troubleshooting basic phone system issues. Their role is crucial in ensuring smooth and efficient communication within a company.

What are the key skills and qualifications needed to thrive as a PBX operator, and why are they important?

To thrive as a PBX Operator, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with PBX phone systems, call routing software, and basic office equipment is typically required. Outstanding customer service, patience, and the ability to stay calm under pressure distinguish top performers in this role. These skills ensure efficient call management, positive caller experiences, and smooth information flow within an organization.

What are some common challenges faced by PBX operators and how can they be addressed?

PBX operators often face challenges such as managing high call volumes, accurately routing calls under time pressure, and maintaining professionalism during difficult interactions. Staying organized and familiarizing oneself with the phone system's features can help streamline call handling. Effective communication skills and remaining calm during peak hours are essential for addressing these challenges, and many organizations provide training and support to help operators succeed in this fast-paced environment.

What is the difference between Pbx vs Call Center Agent?

AspectPbxCall Center Agent
Required CredentialsTechnical certifications, telecom knowledgeCustomer service training, communication skills
Work EnvironmentTelecom systems, office settingsCall centers, customer support centers
Employer & Industry UsageTelecom companies, IT departmentsCustomer service, sales, support industries
Common Search & Comparison IntentTechnical roles, telecom systemsCustomer interaction, support roles

While Pbx specialists focus on managing private branch exchange systems and telecom infrastructure, Call Center Agents primarily handle customer interactions and support. Both roles are essential in communication industries but differ in technical complexity and daily tasks.

How do I become a PBX operator?

To become a PBX operator, candidates typically need a high school diploma or equivalent and should develop strong communication and customer service skills. On-the-job training is common, and familiarity with telephone systems and basic computer skills are beneficial. Some employers may prefer candidates with previous experience in customer service or administrative roles.

What are popular job titles related to Pbx jobs in Alabama?

For Pbx jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Pbx jobs in Alabama look for?

The top searched job categories for Pbx jobs in Alabama are:

Pbx jobs near you
Infographic showing various Pbx job openings in Alabama as of August 2026, with employment types broken down into 4% As Needed, 65% Full Time, 19% Part Time, 4% Temporary, 6% Contract, and 2% Nights. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $37,699 per year, or $18.1 per hour.

3rd shift Front Desk Agent- Fairfield Inn Birmingham

Fairfield Inn Birmingham - RAM Hotels

Birmingham, AL • On-site

$13.25 - $16.75/hr

Other

Re-posted yesterday

Job description

General Service Assistant

GSAs ensure appropriate checking in and checking out of guests and providing services to these guests in a courteous and professional manner. Experience in Front Office, PBX, and Concierge preferred. Candidates must be able to work a flexible schedule including but not limited to: evening, weekends, and holidays. Candidate must possess excellent customer service skills and effective written and oral communication skills, also a working knowledge of computers and facsimile machines. Candidate should have the ability to multi-task and the ability to handle stressful situations. Must be flexible to work in various capacities, which include PBX, Concierge, and Front Desk.

Professional Experience
  • Preferably 1 year's experience in customer service, hotel, food and beverage restaurant administrative, human resources, legal, educational, training, financial, or business related field
Computer Experience

Proficiency in:

  • Microsoft Word
  • Excel
  • Powerpoint
  • Data entry
  • Database management systems
Hotel Experience
  • Uses proper telephone etiquette
  • Be flexible and willing to perform other tasks as necessary or requested
  • Wear hotel GSA uniform in compliance with hotel standards
Training Provided On The Following:
  • Serve as concierge (may make restaurant reservations, provide directions, recommend area attractions, etc.)
  • Determines a guest's reservation status and identifies how long the guest will stay
  • Helps guests complete registration and then assigns rooms accommodating special requests whenever possible
  • Verifies the guest's method of payment and follows established credit-checking procedures
  • Posts guest and room information in the PMS, and communicates this information to the appropriate hotel personnel
  • Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work
  • Must be sales-minded; uses suggestive selling techniques to sell rooms and to promote other services of the hotel
  • Presents options and alternatives to guests and offers assistance in making choices
  • Knows the location and types of available rooms as well as the activities and services of the property
  • Assists in pre-registration and blocking of rooms for reservations
  • Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures
  • Knows room locations, types of rooms available, and room rates
  • Understands room status and room status tracking
  • Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms
  • Takes same day reservations and future reservations when necessary
  • Knows cancellation procedures
  • Generates secure room cards
  • Knows how to use front office equipment
  • Posts Suite Shop purchases to guest folios
  • Posts and files all charges to guest, master, and city ledger accounts
  • Follows procedures for issuing and closing safe deposit boxes
  • Uses proper mail, package, and message handling procedures
  • Reads and initials the pass-on log and bulletin board daily
  • Is aware of daily activities and meetings taking place in the hotel
  • Attends department meetings
  • Coordinates guestroom maintenance work with the engineering and maintenance division
  • Reports any unusual occurrences or request to the manager or assistant manager
  • Knows all safety and emergency procedures
  • Is aware of accident prevention policies
  • Maintains the cleanliness and neatness of the front desk area
  • Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts
Emotional Intelligence
  • Emotionally competent; able to effectively manage disruptive emotions and impulses; able to stay composed, positive, and unflappable even in trying moments while thinking clearly and remaining focused under pressure
  • Engage every guest in conversation and recognition
  • Resolve any guest issue immediately
  • Promote the hotel by demonstrating a high level of positive attitude and energy to serve our guests
  • Ability to anticipate guests' needs
  • Represents the hotel to the guest throughout all stages of the guest's stay
  • Embraces and respects diversity and multicultural environment
Skills
  • Excellent communication; orally and written
  • Requires finger dexterity, grasping, writing, standing for long periods, sitting, walking, repetitive motions, hearing, visual acuity, and may on occasion have to lift and carry up to 40 pounds
  • Able to stand, sit, and walk, for more than 4 hours
Education
  • Background screening for previous criminal history
  • Employment may be contingent upon at least 80% score on test on hotel's reservations system (PMS) after training
  • At least a high school diploma or G.E.D.
Strengths
  • Mathematical; statistical
  • Social
    • Speaks in guests' preferred language
    • Hotel is a smoke-free property
    • Creativity
    • Organizational
    • Administrative
    • Sales
    • Curious about the world and people

Apply