1

Payroll Support Jobs in Washington (NOW HIRING)

Payroll Administrative Assistant

Columbia, MD

$18.75 - $23.50/hr

Position Overview Provides administrative support to the payroll department by assisting with payroll processing, maintaining records, and ensuring accurate and timely payroll. 20 - 25 hours a week ...

Payroll Administrative Assistant

Columbia, MD

$18.75 - $23.50/hr

Position Overview Provides administrative support to the payroll department by assisting with payroll processing, maintaining records, and ensuring accurate and timely payroll.20 - 25 hours a week ...

Position Overview Provides administrative support to the payroll department by assisting with payroll processing, maintaining records, and ensuring accurate and timely payroll. 20 - 25 hours a week ...

Payroll Specialist

Mclean, VA ยท On-site

$53K - $108K/yr

Payroll Specialist and support accurate, timely payroll processing for a workforce of more than 30,000 employees. In this role, you'll process payroll data, support specialized payroll activities ...

Payroll Specialist

Mclean, VA ยท On-site +1

$53K - $108K/yr

Payroll Specialist and support accurate, timely payroll processing for a workforce of more than 30,000 employees. In this role, you'll process payroll data, support specialized payroll activities ...

Payroll Specialist

Mclean, VA ยท On-site

$53K - $108K/yr

Payroll Specialist and support accurate, timely payroll processing for a workforce of more than 30,000 employees. In this role, you'll process payroll data, support specialized payroll activities ...

next page

Showing results 1-20

Payroll Support information

See Washington salary details

$17

$31

$44

How much do payroll support jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for payroll support in Washington is $31.03, according to ZipRecruiter salary data. Most workers in this role earn between $25.58 and $34.86 per hour, depending on experience, location, and employer.

What are some common challenges faced in a payroll support role and how can they be managed?

Payroll Support professionals often encounter challenges such as resolving discrepancies in pay, navigating complex payroll software, and staying updated with changing tax regulations. Managing these challenges requires strong attention to detail, effective communication skills for liaising with employees and HR, and ongoing training in payroll systems and compliance. Proactively addressing issues and collaborating closely with finance and HR teams can help ensure accurate and timely payroll processing.

What is a payroll support?

Payroll Support jobs involve assisting with the processing, management, and administration of employee payroll within an organization. People in these roles help ensure employees are paid accurately and on time, resolve payroll discrepancies, and answer payroll-related questions. They may also handle payroll data entry, maintain records, and support compliance with tax and labor regulations. Payroll Support professionals often collaborate with HR and finance teams to help streamline payroll operations.

What is the difference between Payroll Support vs Payroll Specialist?

AspectPayroll SupportPayroll Specialist
CredentialsHigh school diploma or equivalent; basic payroll trainingAssociate's degree or certification in payroll or accounting; relevant certifications
Work EnvironmentAdministrative office, support teamsPayroll departments, HR teams, finance
Employer & Industry UsageCommon in various industries for entry-level supportUsed in organizations with dedicated payroll departments
Job ResponsibilitiesAssist with payroll data entry, respond to employee inquiriesProcess payroll, ensure compliance, handle complex payroll issues

Payroll Support roles typically involve assisting with payroll data entry and employee inquiries, serving as entry-level support. Payroll Specialists handle the actual processing of payroll, ensuring accuracy and compliance. While Payroll Support focuses on support tasks, Payroll Specialists perform more complex payroll functions requiring specialized knowledge.

What are the key skills and qualifications needed to thrive as a payroll support professional, and why are they important?

To thrive as a Payroll Support professional, you need a solid understanding of payroll processes, tax regulations, and attention to detail, typically supported by experience in payroll or accounting roles. Familiarity with payroll software such as ADP, Paychex, or QuickBooks, as well as proficiency in Microsoft Excel, is commonly required. Strong communication, problem-solving abilities, and customer service orientation help resolve employee inquiries and ensure data accuracy. These skills are crucial for maintaining compliance, preventing payroll errors, and supporting smooth payroll operations within an organization.
What job categories do people searching Payroll Support jobs in Washington look for? The top searched job categories for Payroll Support jobs in Washington are:
What cities in Washington are hiring for Payroll Support jobs? Cities in Washington with the most Payroll Support job openings:
Infographic showing various Payroll Support job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, 2% Temporary, and 4% Contract. Highlights an 94% Physical, 4% Hybrid, and 2% Remote job distribution, with an average salary of $64,538 per year, or $31 per hour.

Payroll Support Associate

Sunrise Senior Living

Mclean, VA โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago


Job description

Why Join Sunrise Senior Living
At Sunrise Senior Living, we believe meaningful work starts with purpose. Our team members are passionate about making a positive difference in the lives of residents every day.
Essential Duties
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Call handling
  • Answer Payroll-related inbound calls and warm transfers within established service levels and provide courteous and professional assistance to team members.
  • Assess inquiries accurately, research issues and deliver timely and effective resolution.

ServiceNow support ticket handling
  • Handle support tickets from ServiceNow (case management system) including moderate to complex questions related to paycheck, tax or other payroll information.

First-call resolution
  • Strive to resolve inquiries during the first call whenever possible.
  • Gather sufficient information, research in Workday or OSV and answer questions without unnecessary transfers.
  • Transfer the ticket or call to the appropriate department that needs to provide additional assistance as needed.

Payroll payment adjustments
  • Collect the appropriate information and coordinate with Payroll team to process manual pay adjustments when needed.

Escalation
  • Coordinate with Payroll manager or designee and create a detailed hand-off when an issue cannot be resolved by the Call Center Agent.
  • Escalate urgent or sensitive matters promptly to the supervisor to ensure timely resolution.

Metric adherence
  • Achieve call-center performance metrics such as average hold time, average handle time, service levels and abandonment rate.

Knowledge base
  • Serve as a Payroll subject matter expert (SME
  • Keep up-to-date on Payroll policies, Workday updates and other pay-impacting scenarios.
  • Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
  • Perform other duties as assigned.

Core Competencies
  • Proven ability to provide excellent customer service to our employees via verbal and written communications
  • Clear and professional telephone communication skills with active-listening skills
  • Ability and desire to work on a team with the common goal to pay our employees accurately and on-time
  • Enjoy problem solving and being thorough when researching Payroll inquiries or documenting calls
  • Ability to coordinate with Payroll processing team to process off cycle pay adjustments, as well as other Human Resources (HR) teams when the issue requires cross-functional support
  • Ability to multitask and work well under pressure while talking with callers
  • Adaptability to fluctuating call volumes and inquiry types
  • Ability to work independently, take ownership of issues and see them through to resolution
  • Willingness to learn new processes and job skills

Experience and Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
  • Minimum high school diploma required with some college preferred
  • At least two years of call-center or customer-service experience; healthcare or senior-living experience is a plus
  • Minimum of 2 years' experience in payroll processing
  • Knowledge of Canadian Payroll a plus
  • Knowledge of US federal and state/provincial labor/labour and tax withholding laws and regulations
  • Ability to read and decipher payroll reporting from payroll systems
  • Experience with Workday a plus
  • Proficiency with call-center software, case management system and Microsoft Office

Pay Range:
20.70 - 25.88
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
  • Medical, Dental, Vision, Life, and Disability Plans
  • Retirement Savings Plans
  • Employee Assistant Program / Discount Program
  • Paid time off (PTO), sick time, and holiday pay
  • myFlexPay offered to get paid within hours of a shift
  • Tuition Reimbursement
  • In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
  • Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Workยฎ
Equal Opportunity Employer
Sunrise Senior Living is an equal opportunity employer and is committed to diversity and inclusion in the workplace.