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Payroll Specialist

Montvale, NJ Need one of these for my payroll team. Must have Dayforce payroll knowledge. Must have Canada payroll knowledge Must have US payroll knowledge UK payroll knowledge is a plus.

Job Summary

The Payroll Specialist supports the Company's third-party payroll processing model by serving as a key internal resource for employees, managers, Finance, HR, and the external payroll provider.

This role will support Canadian, U.S. and U.K. payroll activities while also assisting with related work, including preparing, reviewing, and validating payroll-related information for submission to the payroll vendor; fielding and resolving employee payroll questions; supporting time and attendance activity; maintaining accurate payroll records; and assisting with reconciliations, reporting, compliance, and ad-hoc payroll-related work.

The Payroll Specialist must have extensive experience with Dayforce, be highly detail-oriented and service-minded, and be able to coordinate effectively across internal stakeholders and external partners to ensure payroll is accurate, timely, and well controlled. Reporting Structure: There are no direct reports reporting into this role.

Key Responsibilities

Support payroll activities primarily in US and Canada populations, including assisting with country-specific payroll inputs, employee questions, reconciliations, vendor follow-up, and documentation requirements. Assist payroll team, employees, and managers payroll questions, including inquiries related to pay, deductions, taxes, direct deposit, garnishments, timekeeping, and payroll timing.

Assist with preparing, compiling, reviewing, and organizing payroll-related information for submission to the third-party payroll provider in accordance with established payroll calendars and deadlines. Assist researching payroll issues, data discrepancies, off-cycle payment needs, tax questions, and processing exceptions. Assist with reviewing pre- and post-payroll reports provided by the payroll vendor to support validation of accuracy, completeness, reasonableness, and compliance with Company policies and applicable requirements.

Assist with maintaining payroll files, including payroll registers, employee support documentation, vendor reports, tax-related information, audit support, and other required records. Support time and attendance administration, including assistance with timesheets, missed punches, schedule exceptions, approvals, and employee or manager questions related to timekeeping. Work with HR, Benefits, Accounting, and field locations to help ensure payroll inputs are gathered, complete, and available for timely processing.

Assist with payroll reconciliations, including benefit deductions, earnings, taxes, garnishments, general ledger postings, funding requests, and quarterly or year-end wage and tax activity. Assist with garnishment processing, including gathering required documentation, coordinating with the payroll provider, supporting employee questions, and maintaining related payroll records. Assist with payroll-related controls by following up on exceptions, approvals, missing information, and open items to support accurate and timely payroll processing.

Assist employees and managers with navigation of payroll and timekeeping systems, including basic troubleshooting, process guidance, and escalation of system issues as needed. Support audits, compliance requests, reporting needs, process documentation, and internal payroll procedures. Assist with ad-hoc payroll, reporting, analysis, and process improvement work as needed to support Finance, HR, and business operations.

Required Skills

High school diploma or equivalent required; associate or bachelor's degree in business, HR, accounting, finance, or related field preferred. Dayforce payroll and/or timekeeping experience required. Prior payroll, HR, timekeeping, finance, accounting, or administrative support experience preferred. Experience supporting payroll activities in a multi-state country or multi-location environment preferred.

Preferred experience supporting both Canadian and U.S. payroll, including familiarity with multi-jurisdiction payroll processes, payroll calendars, taxes, deductions, timekeeping, and employee payroll inquiries. Experience working with or supporting a third-party payroll provider or managed payroll service preferred. Strong customer service skills with the ability to respond to employee and manager questions in a timely, accurate, confidential, and professional manner.

High attention to detail, strong follow-up skills, and ability to organize information accurately for payroll review and processing. Ability to manage recurring deadlines, prioritize tasks, and support payroll activities in a fast-paced environment. Strong communication skills and ability to work effectively with employees, managers, HR, Finance, Accounting, field locations, and external payroll partners.

Basic understanding of payroll processes, timekeeping, earnings, deductions, benefits deductions, payroll calendars, and employee payroll records. Proficient with Microsoft Office Suite, particularly Excel, Outlook, and Word. Ability to handle confidential employee and payroll information with discretion, accuracy, and sound judgment.

About Us

InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success.

We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company.

We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience.

This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.