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Payments Manager Jobs in Bothell, WA (NOW HIRING)

Coinme

Director of Payments & Risk

Seattle, WA

Manage the vendor and partner ecosystem at both levels: hands-on (rules, integrations, data quality ... Payments and fraud depth: Card-rail mechanics (authorization and decline flows), chargeback and ...

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All JobsPayments JobsPayments Manager JobsPayments Manager Jobs in Bothell, WA

Payments Manager information

See Bothell, WA salary details

$25.7K

$68.6K

$114.6K

How much do payments manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for payments manager in Bothell, WA is $68,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $77,100.00 per year, depending on experience, location, and employer.

How does a payments manager typically collaborate with other departments within an organization?

A Payments Manager works closely with various departments such as finance, IT, sales, and customer service to ensure smooth and accurate payment processing. They often coordinate with the finance team to reconcile transactions, with IT to implement and maintain secure payment systems, and with customer service to quickly address any payment-related issues. Effective cross-team collaboration is essential for identifying process improvements, resolving discrepancies, and maintaining compliance with financial regulations.

What are the key skills and qualifications needed to thrive as a payments manager?

To thrive as a Payments Manager, you need a deep understanding of payment processing, financial regulations, and risk management, typically supported by a degree in finance, accounting, or business. Familiarity with payment gateways, transaction monitoring systems, and certifications such as Certified Treasury Professional (CTP) or Accredited ACH Professional (AAP) are often required. Strong analytical skills, attention to detail, and effective communication help in managing teams and ensuring compliance. These skills ensure efficient, secure, and compliant payment operations, which are critical for financial stability and customer trust.

What does a payments manager do?

A payments manager oversees the processing of financial transactions within an organization, ensuring secure and efficient payment operations. They manage payment systems, coordinate with banks and vendors, and ensure compliance with financial regulations, often using tools like payment processing software. Strong analytical skills and knowledge of financial policies are essential for this role.

What is the difference between Payments Manager vs Payments Analyst?

AspectPayments ManagerPayments Analyst
Required CredentialsBachelor's degree in finance, accounting, or related field; certifications like CPA or CPA equivalent beneficialBachelor's degree in finance, accounting, or related field; certifications like CPA or equivalent beneficial
Work EnvironmentOversees payment processes, manages teams, collaborates with finance and IT departmentsAnalyzes payment data, monitors transactions, prepares reports, supports payment operations
Employer & Industry UsageCommon in banking, finance, and large corporations managing payment systemsUsed in finance departments, payment processing companies, and financial institutions

The Payments Manager and Payments Analyst roles share similar educational backgrounds and certifications. However, the Payments Manager typically oversees payment operations and manages teams, while the Payments Analyst focuses on analyzing payment data and supporting transaction processes. Both roles are essential in financial institutions but differ in scope and responsibilities.

What are popular job titles related to Payments Manager jobs in Bothell, WA? For Payments Manager jobs in Bothell, WA, the most frequently searched job titles are:
What job categories do people searching Payments Manager jobs in Bothell, WA look for? The top searched job categories for Payments Manager jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Payments Manager jobs? Cities near Bothell, WA with the most Payments Manager job openings:
Payments Manager jobs near you
Infographic showing various Payments Manager job openings in Bothell, WA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $68,583 per year, or $33 per hour.

Senior Program Manager, Payment Operations - Payment Optimization

Chewy

Bellevue, WA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Chewy rating

6.9

Company rating: 6.9 out of 10

Based on 226 frontline employees who took The Breakroom Quiz

9th of 39 rated national retailers

Job description

Job Description:
Our Opportunity
Chewy's mission is to be the most trusted and convenient destination for pet parents and partners everywhere. We view pets and pet parents as family and are obsessed with meeting their needs and exceeding expectations through every interaction. Within Chewy, the Payments team improves the customer and care team experience by launching better ways to pay, increasing payment success, strengthening payment reliability, and reducing the cost and operational friction of payments.
To support this mission, Chewy is hiring a Senior Program Manager, Payment Operations - Payment Optimization in Bellevue, WA, Boston, MA, or Plantation, FL. This role will report to the Head of Payment Partnerships & Operations and serve as a senior operational owner for complex payment capabilities across Chewy. The role will drive payment performance, operational readiness, partner escalation, incident response, and cross-functional execution across recurring, stored payment, and advanced authorization experiences. This includes Autoship and repeat purchase payment flows, stored credentials, backup payment methods, retries, decline recovery, tokenization, digital wallets, payment method lifecycle management, and scenarios involving multiple authorizations or merchant category code (MCC) configurations.
The ideal candidate is an experienced payments and operations leader who has managed payment outcomes in a scaled ecommerce, fintech, subscription, retail, or omnichannel environment. This person brings strong payments knowledge, senior program leadership, and the ability to connect strategic priorities with hands-on operational execution across complex card-not-present and recurring payment models. They can simplify technical payment topics, identify customer and business impact, and lead cross-functional teams through measurable improvements in payment success, authorization performance, customer retention, and operational reliability. This role is well suited for someone who can partner effectively across Product, Engineering, Customer Care, Analytics, Finance, Accounting, Legal/Compliance, and external payment partners to improve customer experiences.
What You'll Do
  • Own the operational health, performance, and optimization roadmap for advanced authorization capabilities, stored payment, and recurring, including multi-authorization flows, multiple MCC configurations, and payment method lifecycle workflows.
  • Define, monitor, and improve key payment metrics, including payment success rate, authorization performance, retry recovery, decline trends, multi-authorization outcomes, MCC configuration impacts, incident volume, and operational SLA performance.
  • Serve as the senior payment operations owner for launches, enhancements, defects, partner escalations, operational readiness, and post-launch performance management.
  • Lead cross-functional programs across Product, Engineering, Customer Care, Analytics, Finance, Accounting, Legal/Compliance, and external payment partners.
  • Identify payment defects, reliability risks, and customer friction across complex authorization, stored credential, and recurring flows; quantify customer, operational, and financial impact; and drive prioritized resolution.
  • Partner with payment processors, wallet providers, tokenization providers, and other third parties to manage operational performance, roadmap dependencies, issue resolution, SLAs, and improvement plans.
  • Analyze issuer, network, processor, card type, wallet, MCC, tokenization, debit routing, retry, and decline-code trends to identify optimization opportunities.
  • Build executive-ready narratives, business reviews, and recommendations that connect payment performance, customer experience, retention, cost, risk, and business impact.
  • Serve as a payments subject matter expert for card-not-present, stored credential, recurring billing, multi-authorization, tokenization, digital wallet, debit routing, MCC, refund, reconciliation, and operational support workflows.

What You'll Need
  • Bachelor's degree in business, finance, operations, technology, or related field, or equivalent practical experience.
  • 8+ years of experience in payments, fintech, ecommerce, retail, subscription billing, omnichannel operations, or another scaled operational environment.
  • 5+ years leading complex cross-functional programs with Product, Engineering, Analytics, Finance, Accounting, Customer Care/Operations, Legal/Compliance, and external partners.
  • Experience supporting complex order and payment scenarios where a single order or customer transaction may require multiple authorizations, MCC configurations, settlement paths, or downstream reconciliation.
  • Demonstrated experience owning payment KPIs and operational outcomes such as payment success rate, authorization rate, decline rate, retry recovery, backup payment method performance, involuntary churn, dispute rate, reconciliation quality, cost of payments, or operational SLA performance.
  • Direct experience with card-not-present and recurring payment flows, including processors, acquirers, issuers, card networks, digital wallets, stored credentials, tokenization, account updater, settlement, refunds, disputes, and reconciliation.
  • Experience supporting ecommerce, subscription, and repeat purchase payment environments where reliability directly affects customer retention and business performance.
  • Strong analytical capability with the ability to use payment data, processor reporting, decline trends, authorization performance, customer feedback, and operational defects to identify root causes and drive action.
  • Proven ability to operate in ambiguity, dive deep into details, and lead teams through issue resolution without direct authority.
  • Strong vendor and partner management experience, including performance reviews, escalations, SLA management, roadmap alignment, and operational improvement plans.
  • Excellent written and verbal communication skills, including experience preparing executive-level narratives, business reviews, and decision recommendations.
  • Ability to deliver time-sensitive initiatives while maintaining strong attention to detail and ownership of follow-through.
  • Ability to travel up to 15% of the time.

Preferred Qualifications
  • Experience with payment models that include multi-authorization flows, multiple MCC configurations, settlement, and reconciliation.
  • Experience improving authorization performance through issuer, network, processor, card type, tokenization, digital wallet, debit routing, MCC, or decline-code analysis.
  • Experience launching or scaling payment capabilities that support high-volume stored payment methods.
  • Experience improving payment observability, operational support models, and partner performance in a high-volume environment.
  • Experience with card-not-present payment operations, including ecommerce, fintech, subscription, or other complex digital payment workflows.

Success in This Role Looks Like
  • Recurring, stored payment, and advanced authorization workflows are reliable, measurable, and supported by clear operational mechanisms.
  • Payment success, authorization performance, and customer retention opportunities are identified quickly, quantified clearly, and improved through strong cross-functional ownership.
  • Payment partner performance is actively managed through business reviews, escalations, SLAs, and improvement plans.
  • Senior leaders have a clear view of payment performance, authorization risks, tradeoffs, and investment needs.

The base salary range for this role is $129,500 - $207,000.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011

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