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Payment Research Analyst Jobs (NOW HIRING)

YipitData

Equity Research Analyst

YipitData is the leading market research and analytics firm for the disruptive economy and most ... and payments. Our data and research teams transform raw data into strategic intelligence ...

Apple

Market Research Analyst

Cupertino, CA · On-site

$149K - $280K/yr

Apple's Market Research and Analytics team, part of Worldwide Product Marketing, is looking for a ... Additionally, this role might be eligible for discretionary bonuses or commission payments as well ...

YipitData (Alternative)

Equity Research Analyst

OR · On-site +1

YipitData is the leading market research and analytics firm for the disruptive economy and most ... and payments. Our data and research teams transform raw data into strategic intelligence ...

Initio Capital

Investment Research Analyst

New York, NY · On-site

$50 - $200/hr

... Research Analysts . This is an independent contractor role. Analysts operate through our ... Payments issued after successful deal completion and fee collection * Initio Sphere reserves the ...

Apple Inc.

$149K - $280K/yr

Apple's Market Research and Analytics team, part of Worldwide Product Marketing, is looking for a ... Additionally, this role might be eligible for discretionary bonuses or commission payments as well ...

Apple Inc.

Market Research Analyst

Cupertino, CA · On-site

$149K - $280K/yr

Apple's Market Research and Analytics team, part of Worldwide Product Marketing, is looking for a ... Additionally, this role might be eligible for discretionary bonuses or commission payments as well ...

Orgill, Inc.

Account Payable Research Analyst

Collierville, TN · On-site

$20 - $26.50/hr

This position is responsible for researching and maintaining vendor information, supporting payment ... A proactive mindset is key, as the Research Analyst will actively uncover workflow efficiencies and ...

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Payment Research Analyst information

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$38.5K

$74K

$99.5K

How much do payment research analyst jobs pay per year?

As of Sep 15, 2026, the average yearly pay for payment research analyst in the United States is $73,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What does a payment research analyst do?

A Payment Research Analyst is responsible for investigating and resolving issues related to payments, such as discrepancies, delays, or errors in transactions. They analyze payment data, identify trends or problems, and communicate with banks, clients, and internal teams to ensure accurate and timely processing. Their role often involves using specialized software to track and reconcile payments, as well as preparing reports to help improve payment procedures and prevent future issues. This position is crucial in maintaining the integrity and efficiency of a company's financial operations.

What skills and qualifications are needed to be a payment research analyst?

To thrive as a Payment Research Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a relevant degree. Familiarity with payment processing systems, financial reconciliation software, and Excel or similar data analysis tools is typically required. Strong problem-solving abilities, communication skills, and the capacity to work independently help individuals excel in this role. These competencies ensure accurate resolution of payment discrepancies, effective communication with stakeholders, and the maintenance of financial integrity within an organization.

What are common challenges payment research analysts face when investigating transaction discrepancies?

Payment Research Analysts often encounter challenges such as incomplete transaction data, complex reconciliation issues involving multiple payment platforms, and tight deadlines for resolving disputed payments. They need to collaborate with various departments, including accounting, customer service, and external banking partners, to gather necessary information and resolve issues accurately. Strong attention to detail, persistence, and effective communication skills are essential to efficiently address these challenges and maintain seamless payment operations.

What is the difference between Payment Research Analyst vs Payment Operations Specialist?

AspectPayment Research AnalystPayment Operations Specialist
Required CredentialsBachelor's degree in finance, economics, or related field; certifications like CFA or CPA are a plusBachelor's degree in finance, business, or related area; certifications like Six Sigma or PMP are common
Work EnvironmentFinancial institutions, consulting firms, or payment technology companiesBanking institutions, payment processing companies, or e-commerce firms
Employer & Industry UsageUsed for analyzing payment trends, researching market data, and supporting payment strategiesFocused on managing payment transactions, ensuring compliance, and optimizing payment workflows

The Payment Research Analyst primarily focuses on analyzing payment data and market trends to inform business strategies, while the Payment Operations Specialist handles the day-to-day processing and management of payment transactions. Both roles require financial knowledge but differ in their core responsibilities and work environment.

More about Payment Research Analyst jobs

What are popular job titles related to Payment Research Analyst jobs?

For Payment Research Analyst jobs, the most frequently searched job titles are:

Payment Research Analyst jobs near you
Infographic showing various Payment Research Analyst job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 87% Full Time, 10% Part Time, and 1% Contract. Highlights an 76% Physical, 4% Hybrid, and 20% Remote job distribution, with an average salary of $73,965 per year, or $35.6 per hour.

Payment Solutions - Accuracy & Resolution Specialist

New York, NY • On-site, Remote

Summit Health
Outpatient Health Care • 11 - 50 employees
Learn more about Summit Healthexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago

Job description

About Our Company
We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.
Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.
When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.
Job Description
The Payment Solutions - Accuracy & Resolution Specialist is responsible for researching and resolving payment and account discrepancies to ensure the accuracy and integrity of patient accounts. Working primarily within Athenahealth, this role performs detailed account analysis, payment research, worklist resolution, refund processing, and payment reconciliation activities. The Specialist collaborates with internal teams, vendors, and payers to resolve complex account issues while maintaining established quality,
productivity, and compliance standards.
This position requires strong analytical skills, attention to detail, and the ability to navigate multiple systems while supporting the overall goals of the Revenue Cycle department.
Essential Functions and Responsibilities
  • Research and resolve payment discrepancies and account variances to ensure accurate account balances and payment application.
  • Work assigned Athenahealth worklists, reviewing patient accounts and determining appropriate resolution based on payment, adjustment, and account activity.
  • Investigate unapplied, misapplied, unidentified, and unallocated payments and take corrective action when appropriate.
  • Review and process patient and insurance refunds in accordance with departmental policies and regulatory requirements.
  • Verify deposits and reconcile payment activity utilizing bank portals, payer portals, internal reporting, and supporting systems.
  • Retrieve remittance information and supporting documentation necessary to complete payment research and account resolution.
  • Utilize Athenahealth as the primary workflow platform while leveraging additional systems and reporting tools, including Tableau and LK Oasis, to support account analysis and research.
  • Monitor and respond to departmental communications, including shared mailboxes within established service level expectations.

  • Identify recurring payment or account issues and communicate trends, workflow barriers, and improvement opportunities to leadership.
  • Collaborate with internal Revenue Cycle departments, vendors, payers, and other stakeholders to resolve account-related issues.
  • Support audits, special projects, process improvement initiatives, and cross-functional departmental activities as assigned.
  • Maintain established productivity, quality, and accuracy standards.
  • Adhere to HIPAA regulations, company policies, and confidentiality requirements while safeguarding Protected Health Information (PHI).

Required Qualifications
  • High School Diploma, GED, or equivalent required.
  • Minimum one (1) year of experience in healthcare revenue cycle, medical billing, payment posting, payment reconciliation, refunds, banking, accounting, collections, or a related field.
  • Strong analytical and problem-solving skills.
  • Ability to interpret payment activity, identify discrepancies, and determine appropriate resolution.
  • Proficiency with Microsoft Office applications, including Excel and Outlook.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to prioritize workload, manage multiple assignments, and meet deadlines.
  • Ability to work independently while contributing to a collaborative team environment.
  • Demonstrated commitment to quality, accuracy, and continuous improvement.

Preferred Qualifications
  • Experience working within Athenahealth.

  • Experience managing payment-related worklists and account resolution activities.
  • Knowledge of patient and insurance refund processes.
  • Banking, cash application, reconciliation, or payment research experience.
  • Familiarity with payer portals, remittance processing, and healthcare reimbursement workflows.

Core Competencies Technical Competencies
  • Patient Account Resolution
  • Payment Research & Reconciliation
  • Refund Processing
  • Worklist Management
  • Revenue Cycle Operations
  • Data Analysis
  • Athenahealth
  • Microsoft Excel
Professional Competencies
  • Attention to Detail
  • Accountability
  • Analytical Thinking
  • Problem Solving
  • Communication
  • Collaboration
  • Adaptability
  • Time Management
  • Quality Focus

Physical Requirements
  • Prolonged periods of sitting and computer use.
  • Frequent keyboarding and data entry.
  • Ability to perform repetitive tasks throughout the workday.
  • Ability to communicate effectively in a virtual environment.

This is a non-exempt position with a salary range of $18.99 - $23.37/hr based on experience.
About Our Commitment
Total Rewards at VillageMD
Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

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