Payment Operations Manager Jobs in Springfield, MO

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Senior Financial Operations Analyst, B2B Finance Operations
Introduction to the Team
Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services, helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.
The B2B Finance Operations team supports the accurate and efficient movement of partner-related financial transactions across our marketplace. This role sits within the Financial Operations job family, which supports transactional commission payments, partner payment operations, and the resolution of financial transaction and system issues across teams and lines of business.
Make an Impact
As a Senior Financial Operations Analyst, you will play a key role in ensuring our B2B partner commission payment operations run smoothly, accurately, and at scale. You will work across internal teams and external partners to resolve complex payment issues, improve operational processes, and strengthen financial controls in support of a fast-moving global business.
In this role, you will:

• Manage and optimize day-to-day B2B finance operations activities related to partner payments and transaction processing
• Investigate and resolve complex payment, reconciliation, and settlement issues across systems, teams, and external partners
• Analyze operational and financial data to identify trends, root causes, control gaps, and improvement opportunities
• Partner with stakeholders across Finance, Partner Operations, Product, Technology, and commercial teams to improve processes and reduce friction in the partner payment experience
• Support escalations, reporting, and operational controls to help ensure accuracy, timeliness, and compliance in financial transactions
• Contribute to process documentation, automation opportunities, and continuous improvement initiatives that improve scale, quality, and partner experience

Experience and qualifications:

• You have 5+ years of experience in finance operations, payments operations, accounts receivable, accounts payable, partner finance, or a related finance or operations environment
• You have experience working with high-volume transactional processes, reconciliations, exception management, and issue resolution
• You have strong analytical skills and are comfortable using data to investigate issues, identify patterns, and recommend practical solutions
• You communicate clearly and effectively with both internal stakeholders and external partners, including when managing escalations
• You are highly organized, detail oriented, and able to manage multiple priorities in a fast-paced environment
• You have experience improving operational processes, strengthening controls, and helping teams work more efficiently
• You have a bachelor's degree in Finance, Accounting, Business, Economics, or related field; or equivalent related professional experience.

Preferred qualifications:

• You have experience supporting B2B partner payment operations in a travel, marketplace, ecommerce, or global payments environment
• You have experience working with financial systems, reporting tools, or large transactional datasets
• You are comfortable working across global teams and navigating ambiguity while maintaining strong judgment and accountability
• You have experience participating in cross-functional projects involving operational change, systems enhancement, or automation

What makes this opportunity exciting
This role offers the chance to work at the intersection of finance operations, partner experience, and global travel commerce. You will help power the financial operations behind Expedia Group's B2B marketplace while influencing how we scale partner payments, solve operational challenges, and deliver a better experience for our partners around the world.
The total cash range for this position in Springfield is $66,000.00 to $92,500.00. Employees in this role have the potential to increase their pay up to $105,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.
Benefits and perks
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.