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Payment Operations Analyst Jobs in California (NOW HIRING)

Arthur Lawrence

Finance Operations Analyst

Oakland, CA · On-site

Must-Have Skills: * 5+ years of experience in reconciliation, settlement, payment operations, accounting, finance analytics, or a related field. * Strong proficiency in SQL, including developing and ...

Arthur Lawrence

Finance Operations Analyst

Piedmont, CA · On-site

Must-Have Skills: * 5+ years of experience in reconciliation, settlement, payment operations, accounting, finance analytics, or a related field. * Strong proficiency in SQL, including developing and ...

Cardless, Inc

Payment Operations Manager

San Francisco, CA · On-site

$150K - $180K/yr

Working directly in the payment operations world and analyzing tickets to uncover root causes and drive fixes that solve underlying problems, not just surface issues. * Operationalizing network ...

Experis

Operations Analyst

Los Angeles, CA · On-site

$42/hr

As a Operations Analyst, you will be part of the Wire Transfer Department supporting operational ... Analyze wire information to execute payments to correspondent banks and resolve customer issues ...

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All JobsPayment Operations Analyst JobsPayment Operations Analyst Jobs in California

Payment Operations Analyst information

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$14

$33

$55

How much do payment operations analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for payment operations analyst in California is $33.31, according to ZipRecruiter salary data. Most workers in this role earn between $23.70 and $39.86 per hour, depending on experience, location, and employer.

What is a payment operations analyst?

Payment Operations Analysts are professionals responsible for overseeing and managing the processes involved in financial transactions within an organization. They ensure payments are processed accurately, efficiently, and in compliance with relevant regulations. Their duties often include reconciling accounts, investigating payment discrepancies, and working closely with banks and internal teams to resolve issues. Payment Operations Analysts play a crucial role in maintaining the integrity and reliability of a company's financial operations.

Is a payment operations analyst a good job?

A payment operations analyst is a role focused on managing and optimizing payment processing systems, ensuring accuracy and compliance. It typically requires strong attention to detail, knowledge of financial systems, and proficiency with tools like Excel or payment platforms. The job offers opportunities for career growth in finance and operations sectors.

What is the difference between Payment Operations Analyst vs Payment Processing Specialist?

AspectPayment Operations AnalystPayment Processing Specialist
CredentialsTypically requires a bachelor’s degree in finance, business, or related field; certifications like CPA or CPA-related are commonOften requires similar educational background; certifications are less common but may include payment processing or industry-specific credentials
Work EnvironmentCorporate finance or payments departments, often in financial institutions or fintech companiesPayment processing centers, financial institutions, or merchant services companies
Employer & Industry UsageUsed in banking, fintech, and e-commerce sectors for overseeing payment workflowsCommon in merchant services, retail, and banking for handling transaction processing

The Payment Operations Analyst focuses on managing and optimizing payment processes, ensuring compliance, and analyzing payment data. In contrast, the Payment Processing Specialist primarily handles the day-to-day processing of transactions. While both roles require knowledge of payment systems, the analyst role tends to involve more strategic oversight and analysis, whereas the specialist role is more operational and transactional.

What are some common challenges faced by payment operations analysts, and how are they addressed within a typical team structure?

Payment Operations Analysts often encounter challenges such as ensuring transaction accuracy, meeting tight processing deadlines, and adapting to rapidly changing compliance regulations. These challenges are typically addressed through close collaboration with cross-functional teams, robust internal controls, and regular process reviews. Analysts usually work within a structured team where responsibilities are clearly defined, and ongoing training is provided to keep up with industry standards and regulatory changes. Support from supervisors and access to advanced payment processing tools also help mitigate potential issues and maintain workflow efficiency.

What are the key skills and qualifications needed to thrive as a payment operations analyst?

To thrive as a Payment Operations Analyst, you need strong analytical skills, attention to detail, and a background in finance or accounting, often supported by a relevant degree. Familiarity with payment processing platforms, banking systems, and proficiency in Excel or other data analysis tools is typically required. Strong problem-solving abilities, communication skills, and the capacity to work under pressure help individuals excel in this role. These skills ensure accurate payment processing, regulatory compliance, and efficient resolution of transactional issues in a fast-paced financial environment.
Payment Operations Analyst jobs near you
Infographic showing various Payment Operations Analyst job openings in California as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,290 per year, or $33.3 per hour.

Payments Operations Analyst

Sony Corporation

San Diego, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Join the Sony Engagement Platform Services (SEPS) Team, where innovation meets collaboration in the dynamic world of digital engagement. At SEPS, we are building the next-generation platform that powers how fans connect with the content-and the creators-they love. Our mission is to unlock meaningful, data-driven engagement across Sony's entertainment ecosystem, from games and anime to music, film, and live experiences-empowering both internal teams and external partners to build at scale. Our mission is to create a world-class engagement platform that not only enhances existing revenue streams but also drives new opportunities through a robust ecosystem of partners and creators. By decoupling application development from platform services, we empower our teams to deliver exceptional solutions with agility and efficiency. If you are passionate about shaping the future of digital engagement and want to be part of a vibrant community that values creativity and collaboration, we invite you to explore the exciting opportunities within our team. Together, we will shape the future of fan experiences and define the foundation for what's possible in the realm of engagement. To learn more visit: www.sony.com/en/SonyInfo/technology/stories/entries/sep_introduction/
POSITION SUMMARY
We are seeking a Payments Operations Analyst to support the Sony Engagement Platform, helping Sony operating companies consume Sony Enteractive Entertainment's payment orchestration capabilities and related commerce services globally. This role sits at the intersection of platform operations and OpCo activation, focusing on payment performance monitoring, operational reporting, onboarding readiness, issue coordination, testing support and process documentation.
The successful candidate will work closely with Sony Interactive Entertainment Global Payments, Sony Engagement Platform, product, engineering, risk, fraud and regional business teams to help ensure payment services are operationally reliable, measurable and scalable. This role requires strong attention to detail, analytical curiosity, sound operational judgement and the ability to turn payment data and operational feedback into clear actions.
Overall, we are looking for an individual who is passionate about our brand and what they do, has a high sense of integrity and excels in building strong relationships by deeply caring about others, including our customers.
JOB RESPONSIBILITIES
  • Monitor payment performance, transaction trends and operational indicators for Sony operating companies, producing operational reporting and issue tracking that helps identify anomalies, processing issues, customer friction and optimisation opportunities.
  • Prepare regular and ad hoc reporting covering payment performance, onboarding status, operational risks, open issues and follow-up actions.
  • Partner with Sony Interactive Entertainment Global Payments and Sony Engagement Platform stakeholders to interpret payment data and translate findings into practical recommendations.
  • Support onboarding and readiness activities, including Payment Service Provider (PSP) setup, configuration, testing coordination and other operational tasks.
  • Maintain operational trackers, action logs and supporting materials for payment success plans, service reviews and stakeholder discussions.
  • Coordinate payment-related issue triage across Sony operating companies, PSPs and internal Sony teams, ensuring actions, owners and status updates are clearly captured.
  • Support UAT, production testing and post-launch checks for new payment methods, payment providers, platform enhancements and operational changes.
  • Document repeatable processes, configuration requirements, escalation paths and operational playbooks for Sony Engagement Platform payment services.
  • Assist with payment fee, settlement, reconciliation, performance and process analysis to identify opportunities to reduce friction, improve reliability or support cost optimisation.
  • Collaborate with risk, fraud, data science and platform teams where payment operations intersects with decisioning, refunds, chargebacks or payment feedback-loop data.
  • Represent operational insights from Sony operating companies in internal planning discussions, helping teams understand recurring issues, reporting needs and process gaps.
  • Occasional domestic or international travel may be required for team collaboration, onboarding or partner meetings.
  • Flexibility to accommodate meetings with global colleagues and partners across time zones is expected.
  • Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above

QUALIFICATIONS FOR POSITION
Your qualifications and experience should include:
  • 5+ years of experience in payment operations or a related operational analytics role.
  • Experience monitoring operational performance, identifying issues and coordinating follow-up actions across multiple stakeholders.
  • Experience with UAT, production testing, incident tracking, reconciliation, payment reporting or operational readiness processes.
  • Strong analytical mindset, with the ability to interpret operational and payment data and communicate clear, practical insights.
  • Excellent attention to detail, with the ability to maintain accurate documentation, action logs and status reporting.
  • Experience working with cross-functional teams across operations, product, engineering, finance, risk, fraud, customer support or external partners.
  • Ability to manage multiple workstreams, prioritize effectively and operate in a fast-paced, evolving environment.
  • Clear written and verbal communication skills, with the ability to explain operational issues and recommendations to both technical and non-technical audiences.
  • Proficiency using approved AI tools to accelerate analysis, identify patterns, synthesise complex inputs and support documentation, while validating outputs and applying appropriate judgement around data sensitivity.

Desirable
  • Experience in the video games industry or digital entertainment industry.
  • Experience with PSPs, acquirers, card schemes, payment methods or payment orchestration platforms.
  • Experience supporting multi-tenant, platform, marketplace or global ecommerce environments.
  • Working knowledge of SQL, Snowflake, Tableau, Power BI or similar data and business intelligence tools.

We are committed to creating an inclusive employee experience for you to thrive as part of Sony's purpose to "fill the world with emotion through the power of creativity and technology."
Benefits:
SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family's physical, emotional, and financial well-being.
What we offer you:
  • Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)

  • Employee assistance plan and comprehensive behavioral health benefits

  • Fertility benefits, including, surrogacy, and adoption assistance programs

  • Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children

  • Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance

  • Short-term & long-term disability plans

  • Up to 12 weeks of paid parental and caregiver leave

  • 401(k) Plan with pre-tax, Roth, and after-tax options and company match with immediate vesting

  • Education assistance and student loan programs

Other Programs:
  • Flexible Work Arrangements, including remote and hybrid work schedules

  • Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year's Day (based on business needs)

  • Referral bonuses (subject to eligibility)

  • Matching gift program

  • A wide variety of employee business resource groups (EBRGs)

  • Special discounts on Sony products, offered exclusively to Sony employees

  • Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)

The anticipated annual base salary for this position is $110,000 to $130,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
#LI-AS1
SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.
Disability Accommodation for Applicants to Sony Corporation of America
Sony Corporation of America provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. For reasonable accommodation requests, please contact us by email at careers@sonyusa.com or by mail to: Sony Corporation of America, People Experience Department, 25 Madison Avenue, New York, NY 10010. Please indicate the position you are applying for.
We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings. We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: www.sonyjobs.com. Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process. If you have any doubts about the authenticity of a job posting or communication, please contact careers@sonyusa.com before submitting any information.
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