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Patron Services Manager Jobs in Decatur, GA (NOW HIRING)

JACKMONT HOSPITALITY INC

Host/Hostess T

Atlanta, GA · On-site

... managing reservations, and ensuring a positive dining experience for all patrons. Your attention to detail and exceptional customer service skills will be essential in this role. You will work ...

DeKalb County

Librarian, Principal

Decatur, GA · On-site

$68K - $110K/yr

... area of service to library patrons and the community; writes grant requests; manages petty cash funds; and maintains awareness of legislation affecting library operations and area of assignment.

DeKalb County

Librarian, Principal

Decatur, GA · On-site

$68K - $110K/yr

... area of service to library patrons and the community; writes grant requests; manages petty cash funds; and maintains awareness of legislation affecting library operations and area of assignment.

Superior Talent Source

General Manager

Norcross, GA

$75K - $85K/yr

Customer Service: Set a high standard for customer service and lead by example. Interact with ... all patrons. * Financial Management: Monitor and analyze key financial metrics, including sales ...

Apsilon Hotels, LLC

Bartendar

Hapeville, GA · On-site

Uses proper judgment and, when necessary, refuses service to patrons who are intoxicated or ... Ability to effectively relate to managers, and co-workers. * Ability to apply basic mathematical ...

Apsilon Hotels, LLC

Bartender

Norcross, GA · On-site

Uses proper judgment and, when necessary, refuses service to patrons who are intoxicated or ... Ability to effectively relate to managers, and co-workers. * Ability to apply basic mathematical ...

DeKalb County

Librarian, Administrative

Decatur, GA

$80K - $129K/yr

... service to library patrons and the community; writes grant requests; manages petty cash funds; and maintains awareness of legislation affecting library operations and area of assignment.

DeKalb County

Librarian, Administrative

Decatur, GA · On-site

$80K - $129K/yr

... service to library patrons and the community; writes grant requests; manages petty cash funds; and maintains awareness of legislation affecting library operations and area of assignment.

TABLE 95 MANAGEMENT

Server

Atlanta, GA

Manages section and service * Maintains side work throughout shift * Attends required trainings and ... patron. Maintains customer satisfaction * Attendance/Punctuality - Is consistently at work and on ...

City Winery International

Service Assistant

Atlanta, GA · On-site

$14.50 - $19.25/hr

... patrons-bringing the wine country experience to the middle of alarge city. Position Summary ... management team Greet guests upon seating and fill water glasses Adhere to sanitation and safety ...

City Winery Atlanta

Service Assistant

Atlanta, GA · On-site

$14.50 - $19.25/hr

... patrons-bringing the wine country experience to the middle of alarge city. Position Summary ... management team Greet guests upon seating and fill water glasses Adhere to sanitation and safety ...

TABLE 95 MANAGEMENT

Bartender

Atlanta, GA

Takes drink orders from patrons or servers * Prepares drinks consistently according to standard ... Delivers an exceptional experience through outstanding hospitality and food service to the guests ...

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All JobsPatron Services JobsPatron Services Manager JobsPatron Services Manager Jobs in Decatur, GA

Patron Services Manager information

See Decatur, GA salary details

$32.7K

$104.1K

$176.7K

How much do patron services manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for patron services manager in Decatur, GA is $104,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $129,400.00 per year, depending on experience, location, and employer.

How does a Patron Services Manager typically collaborate with other departments to enhance the guest experience at a performing arts venue?

A Patron Services Manager frequently works alongside marketing, box office, and front-of-house teams to ensure a seamless and enjoyable experience for all guests. This role often involves coordinating with marketing to communicate event details, partnering with the box office on ticketing logistics, and training front-of-house staff to address patron needs. Effective collaboration helps resolve issues quickly and implement improvements based on audience feedback. Strong communication and teamwork are essential as the Patron Services Manager is often the first point of contact for patrons and must advocate for their needs across departments.

What are the key skills and qualifications needed to thrive as a Patron Services Manager, and why are they important?

To thrive as a Patron Services Manager, you need strong customer service expertise, leadership abilities, and experience in hospitality or event management, often supported by a relevant degree. Familiarity with ticketing software, CRM systems, and point-of-sale technologies is typically required. Exceptional communication, problem-solving, and conflict resolution skills distinguish top performers in this role. These competencies ensure smooth operations, excellent guest experiences, and effective team management in busy entertainment or cultural venues.

What is the difference between Patron Services Manager vs Box Office Supervisor?

AspectPatron Services ManagerBox Office Supervisor
Required CredentialsCustomer service experience, sometimes management trainingCustomer service experience, ticketing system knowledge
Work EnvironmentCustomer-facing, administrative, team managementFrontline, ticket sales, event day operations
Employer & Industry UsagePerforming arts, museums, entertainment venuesTheater, concert halls, sports arenas
Common Search & ComparisonCustomer service, management, arts administrationTicketing, event operations, customer service

The Patron Services Manager oversees customer service teams and manages patron relations, often with administrative duties. The Box Office Supervisor focuses on ticket sales, event day operations, and front-line customer interactions. While both roles require customer service skills, the Patron Services Manager typically has broader responsibilities including team management and strategic planning, whereas the Box Office Supervisor concentrates on ticketing and event execution.

What is a Patron Services Manager?

A Patron Services Manager is responsible for overseeing the customer service and front-of-house operations at venues such as theaters, museums, or event spaces. Their main duties include managing ticketing, supervising staff who interact with guests, resolving customer issues, and ensuring a positive experience for patrons. They often coordinate with other departments to ensure events run smoothly and handle any special needs patrons may have. This role requires strong communication, organizational, and problem-solving skills.
What are popular job titles related to Patron Services Manager jobs in Decatur, GA? For Patron Services Manager jobs in Decatur, GA, the most frequently searched job titles are:
What cities near Decatur, GA are hiring for Patron Services Manager jobs? Cities near Decatur, GA with the most Patron Services Manager job openings:
Patron Services Manager jobs near you
Infographic showing various Patron Services Manager job openings in Decatur, GA as of June 2026, with employment types broken down into 74% Full Time, and 26% Part Time. Highlights an 100% In-person job distribution, with an average salary of $104,115 per year, or $50.1 per hour.
Restaurant Server

Restaurant Server

Hilton Atlanta Northeast

Peachtree Corners, GA • On-site

Full-time

Posted 13 days ago

Job description

Overview:
The Restaurant Server will take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables according Hotel specifications, courteously and efficiently. He/she will collect payments and assist in the maintenance of the Restaurant area and equipment.
Potential Career Paths:
F&B Supervisor - F&B Manager - Director of Food and Beverage-Director of Operations - General Manager - VP of Food & Beverage
Key Duties & Responsibilities:
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Take orders from patrons for food or beverages.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Escort customers to their tables.
  • Garnish and decorate dishes in preparation for serving.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Describe and recommend wines to customers.
  • Provide guests with information about local areas, including giving directions.

Education and Experience:
  • High School Graduate or General Education Degree (GED): or Work Equivalent.
  • Must have good understanding of the English language and previous guest/customer relations experience.
  • Certification of previous training in liquor, wine and food service preferred.
  • Must be TIPS, CARE (or equivalent) certified, or become certified by first day on the job.
  • Ability to input and access information in the property management system/computers/point of sales system.

Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.

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