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Patron Services Manager Jobs in Decatur, GA (NOW HIRING)

TABLE 95 MANAGEMENT

Server

Atlanta, GA · On-site

Manages section and service * Maintains side work throughout shift * Attends required trainings and ... patron. Maintains customer satisfaction * Attendance/Punctuality - Is consistently at work and on ...

City Winery Atlanta

Service Assistant

Atlanta, GA · On-site

$14.50 - $19.25/hr

... patrons-bringing the wine country experience to the middle of alarge city. Position Summary ... management team Greet guests upon seating and fill water glasses Adhere to sanitation and safety ...

City Winery International

Service Assistant

Atlanta, GA · On-site

$14.50 - $19.25/hr

... patrons-bringing the wine country experience to the middle of alarge city. Position Summary ... management team Greet guests upon seating and fill water glasses Adhere to sanitation and safety ...

TABLE 95 MANAGEMENT

Bartender

Atlanta, GA

Takes drink orders from patrons or servers * Prepares drinks consistently according to standard ... Delivers an exceptional experience through outstanding hospitality and food service to the guests ...

City Winery

Service Assistant

Atlanta, GA · On-site

$14.50 - $19.25/hr

... patrons-bringing the wine country experience to the middle of a large city. Position Summary ... server or management team • Greet guests upon seating and fill water glasses • Adhere to ...

Trulieve

Associate Inventory Manager-Full-time

Atlanta, GA · On-site

$15.75 - $19.50/hr

... and/or customer service area is a plus Must have prior cash handling experience Strong ... patrons that at times are experiencing emotional distress, or displaying a hostile attitude ...

City Winery Atlanta

Service Assistant

Atlanta, GA · On-site

$14.50 - $19.25/hr

... patrons--bringing the wine country experience to the middle of a large city. Position Summary ... server or management team ● Greet guests upon seating and fill water glasses ● Adhere to ...

Highwoods

Parking Operations Manager

Atlanta, GA · On-site

... services for monthly parkers, visitors, customers, employees, and event patrons. This position ... Manage monthly, transient, visitor, reserved, and event parking programs. * Coordinate customer ...

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All JobsPatron Services JobsPatron Services Manager JobsPatron Services Manager Jobs in Decatur, GA

Patron Services Manager information

See Decatur, GA salary details

$32.7K

$104.1K

$176.7K

How much do patron services manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for patron services manager in Decatur, GA is $104,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $129,400.00 per year, depending on experience, location, and employer.

What is a patron services manager?

A Patron Services Manager is responsible for overseeing the customer service and front-of-house operations at venues such as theaters, museums, or event spaces. Their main duties include managing ticketing, supervising staff who interact with guests, resolving customer issues, and ensuring a positive experience for patrons. They often coordinate with other departments to ensure events run smoothly and handle any special needs patrons may have. This role requires strong communication, organizational, and problem-solving skills.

What are the key skills and qualifications needed to thrive as a patron services manager?

To thrive as a Patron Services Manager, you need strong customer service expertise, leadership abilities, and experience in hospitality or event management, often supported by a relevant degree. Familiarity with ticketing software, CRM systems, and point-of-sale technologies is typically required. Exceptional communication, problem-solving, and conflict resolution skills distinguish top performers in this role. These competencies ensure smooth operations, excellent guest experiences, and effective team management in busy entertainment or cultural venues.

How does a patron services manager typically collaborate with other departments to enhance the guest experience at a performing arts venue?

A Patron Services Manager frequently works alongside marketing, box office, and front-of-house teams to ensure a seamless and enjoyable experience for all guests. This role often involves coordinating with marketing to communicate event details, partnering with the box office on ticketing logistics, and training front-of-house staff to address patron needs. Effective collaboration helps resolve issues quickly and implement improvements based on audience feedback. Strong communication and teamwork are essential as the Patron Services Manager is often the first point of contact for patrons and must advocate for their needs across departments.

What is the difference between Patron Services Manager vs Box Office Supervisor?

AspectPatron Services ManagerBox Office Supervisor
Required CredentialsCustomer service experience, sometimes management trainingCustomer service experience, ticketing system knowledge
Work EnvironmentCustomer-facing, administrative, team managementFrontline, ticket sales, event day operations
Employer & Industry UsagePerforming arts, museums, entertainment venuesTheater, concert halls, sports arenas
Common Search & ComparisonCustomer service, management, arts administrationTicketing, event operations, customer service

The Patron Services Manager oversees customer service teams and manages patron relations, often with administrative duties. The Box Office Supervisor focuses on ticket sales, event day operations, and front-line customer interactions. While both roles require customer service skills, the Patron Services Manager typically has broader responsibilities including team management and strategic planning, whereas the Box Office Supervisor concentrates on ticketing and event execution.

What are the most commonly searched types of Patron Services jobs in Decatur, GA?

The most popular types of Patron Services jobs in Decatur, GA are:

What job categories do people searching Patron Services Manager jobs in Decatur, GA look for?

The top searched job categories for Patron Services Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Patron Services Manager jobs?

Cities near Decatur, GA with the most Patron Services Manager job openings:

Patron Services Manager jobs near you
Infographic showing various Patron Services Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $104,115 per year, or $50.1 per hour.

Server

TABLE 95 MANAGEMENT

Atlanta, GA • On-site

Full-time

Re-posted 29 days ago

Job description

Summary

Serves food and alcohol to patrons in dining establishment by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Describes menu and daily specials
  • Takes orders and enters them into the POS system
  • Delivers beer/wine lists
  • May open and pour wine when serving guests
  • Make sure customers have everything they need to enjoy their meals
  • Observes diners to ensure they are satisfied with food and service
  • Responds to additional requests
  • Rings up bill and accepts payment or refers guests to cashier
  • May assist bus person in stocking, removing and resetting dishes and silverware between courses, and cleaning and resetting vacated tables
  • Possesses superior beer, wine and food knowledge
  • Prepares table and maintains throughout service
  • Runs food quickly and accurately
  • Communicates with the kitchen
  • Manages section and service
  • Maintains side work throughout shift
  • Attends required trainings and meetings
  • Delivers an exceptional experience through outstanding hospitality and food service to the guests

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Continuous Learning - Seeks feedback to improve performance
  • Job Knowledge - Competent in required job skills and knowledge
  • Use of Technology - Demonstrates required skills
  • Problem Solving - Identifies and resolves problems in a timely manner
  • Customer Service – Is proactive to customer needs and responds promptly to customer needs
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations
  • Ethics - Works with integrity and principles
  • Organizational Support - Follows policies and procedures
  • Personal Appearance - Dresses appropriately for position
  • Sales Skills – Seeks to build relationship with guest with the goal of inviting the guest back and ultimately creating a new regular patron. Maintains customer satisfaction
  • Attendance/Punctuality - Is consistently at work and on time
  • Dependability - Follows instructions, responds to management direction
  • Quantity - Completes work in timely manner
  • Safety and Security - Observes safety and security procedures

Education and/or Experience

Prior restaurant experience is preferred

Certificates, Licenses, Registrations

This position requires a valid RAMP/TIPS Certification

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand and walk. The employee must regularly lift and/or move up to 25 pounds. 

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