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Patron Services Manager Jobs in Decatur, GA (NOW HIRING)

The Woodruff Arts Center

Concert Event Staff

Atlanta, GA · On-site

$14.50 - $19.25/hr

Patron Services Manager FLSA: United States of America (Non-Exempt) Employment Status : Temporary/Part time The Atlanta Symphony Orchestra is committed to serving our mission by promoting an ...

Woodruff Arts Center

Concert Event Staff

Atlanta, GA · On-site

$14.50 - $19.25/hr

Patron Services Manager FLSA: United States of America (Non-Exempt) Employment Status : Temporary/Part time The Atlanta Symphony Orchestra is committed to serving our mission by promoting an ...

tbc

Donor Services Technician (Decatur)

Decatur, GA · On-site

$17.85/hr

Opens doors and welcomes visitors and patrons with a smile to achieve rapport and create ambience ... Immediately contacts management if the donor appears disgruntled or unsatisfied * Extends ...

tbc

Donor Services Trainer (Decatur)

Decatur, GA · On-site

This role assists Donor Services management with various departmental tasks and projects. The Donor ... Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co ...

Delbar

Bartender - Hiring Immediately

Alpharetta, GA

... service to all patrons. * Completes all necessary paperwork; maintains files and records. * Performs other related duties as assigned by management. QUALIFICATIONS: * Previous experience in a bar ...

Delbar

Bartender - Hiring Immediately

Atlanta, GA

... service to all patrons. * Completes all necessary paperwork; maintains files and records. * Performs other related duties as assigned by management. QUALIFICATIONS: * Previous experience in a bar ...

Delbar

Bartender - Hiring Immediately

Atlanta, GA

... service to all patrons. * Completes all necessary paperwork; maintains files and records. * Performs other related duties as assigned by management. QUALIFICATIONS: * Previous experience in a bar ...

Del Bar LLC

Bartender

Alpharetta, GA · On-site

... service to all patrons. * Completes all necessary paperwork; maintains files and records. * Performs other related duties as assigned by management. QUALIFICATIONS: * Previous experience in a bar ...

Delbar LLC

Bartender

Atlanta, GA · On-site

$4/hr

... service to all patrons. * Completes all necessary paperwork; maintains files and records. * Performs other related duties as assigned by management. QUALIFICATIONS: * Previous experience in a bar ...

DeKalb County

Library Specialist, Senior

Decatur, GA

$20.45 - $32.93/hr

... between employees and management; and trains staff in operations, policies, and procedures ... Provides professional and courteous customer service to Library patrons and the public; greets ...

Delbar LLC

Bartender

Atlanta, GA · On-site

... service to all patrons. * Completes all necessary paperwork; maintains files and records. * Performs other related duties as assigned by management. QUALIFICATIONS: * Previous experience in a bar ...

DeKalb County

Library Specialist, Senior

Decatur, GA · On-site

$20.45 - $32.93/hr

... between employees and management; and trains staff in operations, policies, and procedures ... Provides professional and courteous customer service to Library patrons and the public; greets ...

DeKalb County

Librarian, Senior

Decatur, GA · On-site

$57K - $91K/yr

Maintains and manages the property including the equipment, building, parking lot and surrounding ... Provides customer service to library patrons and the public; provides assistance and information ...

DeKalb County

Librarian, Senior

Decatur, GA

$57K - $91K/yr

Maintains and manages the property including the equipment, building, parking lot and surrounding ... Provides customer service to library patrons and the public; provides assistance and information ...

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All JobsPatron Services JobsPatron Services Manager JobsPatron Services Manager Jobs in Decatur, GA

Patron Services Manager information

See Decatur, GA salary details

$32.7K

$104.1K

$176.7K

How much do patron services manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for patron services manager in Decatur, GA is $104,115.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $129,400.00 per year, depending on experience, location, and employer.

How does a patron services manager typically collaborate with other departments to enhance the guest experience at a performing arts venue?

A Patron Services Manager frequently works alongside marketing, box office, and front-of-house teams to ensure a seamless and enjoyable experience for all guests. This role often involves coordinating with marketing to communicate event details, partnering with the box office on ticketing logistics, and training front-of-house staff to address patron needs. Effective collaboration helps resolve issues quickly and implement improvements based on audience feedback. Strong communication and teamwork are essential as the Patron Services Manager is often the first point of contact for patrons and must advocate for their needs across departments.

What are the key skills and qualifications needed to thrive as a patron services manager?

To thrive as a Patron Services Manager, you need strong customer service expertise, leadership abilities, and experience in hospitality or event management, often supported by a relevant degree. Familiarity with ticketing software, CRM systems, and point-of-sale technologies is typically required. Exceptional communication, problem-solving, and conflict resolution skills distinguish top performers in this role. These competencies ensure smooth operations, excellent guest experiences, and effective team management in busy entertainment or cultural venues.

What is the difference between Patron Services Manager vs Box Office Supervisor?

AspectPatron Services ManagerBox Office Supervisor
Required CredentialsCustomer service experience, sometimes management trainingCustomer service experience, ticketing system knowledge
Work EnvironmentCustomer-facing, administrative, team managementFrontline, ticket sales, event day operations
Employer & Industry UsagePerforming arts, museums, entertainment venuesTheater, concert halls, sports arenas
Common Search & ComparisonCustomer service, management, arts administrationTicketing, event operations, customer service

The Patron Services Manager oversees customer service teams and manages patron relations, often with administrative duties. The Box Office Supervisor focuses on ticket sales, event day operations, and front-line customer interactions. While both roles require customer service skills, the Patron Services Manager typically has broader responsibilities including team management and strategic planning, whereas the Box Office Supervisor concentrates on ticketing and event execution.

What is a patron services manager?

A Patron Services Manager is responsible for overseeing the customer service and front-of-house operations at venues such as theaters, museums, or event spaces. Their main duties include managing ticketing, supervising staff who interact with guests, resolving customer issues, and ensuring a positive experience for patrons. They often coordinate with other departments to ensure events run smoothly and handle any special needs patrons may have. This role requires strong communication, organizational, and problem-solving skills.
What are the most commonly searched types of Patron Services jobs in Decatur, GA? The most popular types of Patron Services jobs in Decatur, GA are:
What job categories do people searching Patron Services Manager jobs in Decatur, GA look for? The top searched job categories for Patron Services Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Patron Services Manager jobs? Cities near Decatur, GA with the most Patron Services Manager job openings:
Patron Services Manager jobs near you
Infographic showing various Patron Services Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $104,115 per year, or $50.1 per hour.

Concert Event Staff

The Woodruff Arts Center

Atlanta, GA • On-site

$14.50 - $19.25/hr

Part-time

Re-posted 19 days ago

Job description

Woodruff Arts Center employees play an integral role in creating and supporting great art and education initiatives at the nation's third largest arts center. Comprised of three Art Partners-Alliance Theatre, Atlanta Symphony Orchestra and High Museum of Art-there's a role for everyone at The Woodruff.
Reports to:
Patron Services Manager
FLSA:
United States of America (Non-Exempt)
Employment Status:
Temporary/Part time
The Atlanta Symphony Orchestra is committed to serving our mission by promoting an equitable and inclusive culture where everyone feels valued, appreciated, and free to bring their whole selves to work; and to find intentional ways to grow in our understanding and support of others.
The Atlanta Symphony Orchestra is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, class, religion, country of origin, political belief, (dis)ability, age, gender identity, sexual orientation, protected veteran status, or any factor protected by law. Members of underrepresented groups are encouraged to apply.
The Event Staff will be responsible for providing excellent customer service to guests visiting the Woodruff Arts Center as well as its employees. This position is responsible for welcoming guests, assist guests that are arriving and entering through the EVOLV system, answering questions, scanning tickets, and guiding guests to their seats. The Event Staff will also be responsible for assisting the Event Supervisor and Event Manager with any additional duties and responsibilities as requested.
Work Schedule:
Schedule will vary and is based on Atlanta Symphony Orchestra/Atlanta Symphony Hall LIVE schedule. Position will be primarily during nights and weekends.
Essential Duties and Responsibilities:
  • Provide first rate customer service
  • Assist guests who are entering the venue through the Evolv system
  • Provide information regarding events taking place on campus
  • Efficiently and courteously answers questions concerning seating and events.
  • Coordinate ingress and egress of Symphony Hall, including scanning of tickets
  • Support Front of House Manager with event set up and break down
  • Maintain a clean and professional appearance
  • Other duties as assigned

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Additional Skills and Abilities:
  • Demonstrates excellent customer service skills
  • Knowledge of all Arts Partners events taking place on campus
  • Excellent organizational, writing, communications, and interpersonal skills
  • Ability to be prompt, dependable and able to complete tasks with limited supervision
  • Familiarity with ADA requirements and patron assistance

Education / Experience:
  • High School Diploma or equivalent preferred
  • 1+ years of customer service / guest services experience preferred or any combination of education and experience that provides equivalent knowledge, skills, and abilities

Physical Demands / Work Environment:
The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position requires constant walking, climbing stairs and occasional sitting, lifting, and carrying at least 20 pounds.
The noise level in the work environment is usually moderate.
COVID Vaccination Information
Effective as of October 1, 2021, The Woodruff Arts Center requires that all employees be vaccinated against COVID-19 as a condition of employment, subject to accommodation. If you are hired, we will require you to prove that you have received the COVID-19 vaccine or have a valid documented religious or medical reason not to be vaccinated. This paragraph informs you of the company's expectations before you begin work at The Woodruff Arts Center and you should not reveal information about your COVID-19 vaccination status prior to receiving an offer of employment.

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