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Patient Support Program Jobs in Texas (NOW HIRING)

Sevita

Direct Support Program Supervisor

Converse, TX · On-site

$10/hr

If you're compassionate, patient, and find meaning in this type of work, you'll find a promising ... Network of Support: Supervisors who care deeply about the participants and your wellbeing * Job ...

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Patient Support Program information

See Texas salary details

$24.7K

$42.2K

$53.1K

How much do patient support program jobs pay per year?

As of Jul 29, 2026, the average yearly pay for patient support program in Texas is $42,233.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $45,700.00 per year, depending on experience, location, and employer.

What is a Patient Support Program job?

A Patient Support Program (PSP) job involves assisting patients in accessing and adhering to their prescribed treatments. This may include helping with reimbursement and financial assistance, coordinating with healthcare providers, and providing educational support. PSP professionals ensure that patients receive the necessary resources to improve health outcomes while navigating insurance and healthcare systems.

What are the typical responsibilities and day-to-day activities in a Patient Support Program role?

Professionals working in Patient Support Program roles are responsible for serving as a key point of contact for patients, answering questions, providing treatment education, and helping navigate insurance or reimbursement processes. Daily tasks often include coordinating with healthcare providers, following up with patients to track progress, resolving access or logistical issues, and documenting all interactions in compliance with regulatory standards. You may also work within a team of case managers, nurses, or other support staff to ensure a seamless patient experience. This dynamic role requires strong organizational and multitasking abilities, as you’ll be balancing patient communication, administrative duties, and ongoing collaboration with healthcare partners.

What are the key skills and qualifications needed to thrive in the Patient Support Program position, and why are they important?

To excel in a Patient Support Program role, you should have a background in healthcare, life sciences, or social work, with strong knowledge of patient care processes and compliance regulations. Familiarity with CRM systems, call center platforms, and patient management software is often required, along with knowledge of reimbursement or access procedures. Superior interpersonal skills, problem-solving abilities, and a compassionate approach are highly valued. These competencies are essential for effectively guiding patients through healthcare systems, ensuring service quality, and providing emotional support throughout their treatment journey.

What are popular job titles related to Patient Support Program jobs in Texas? For Patient Support Program jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Patient Support Program jobs in Texas look for? The top searched job categories for Patient Support Program jobs in Texas are:
What cities in Texas are hiring for Patient Support Program jobs? Cities in Texas with the most Patient Support Program job openings:
Patient Support Program jobs near you
Infographic showing various Patient Support Program job openings in Texas as of July 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $42,233 per year, or $20.3 per hour.

Patient Support Representative

Aveanna Healthcare

Austin, TX • On-site

$19/hr

Other

Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Aveanna Healthcare rating

6.7

Company rating: 6.7 out of 10

Based on 201 frontline employees who took The Breakroom Quiz

60th of 240 rated social care providers

Job description

Overview
Inbound Call Center Representative
Start Date: 09/14/26
Starting Pay: $19/HR
*Must be fluent in Spanish and English*
*Must be available to work in-office Monday-Friday from 8-5pm CST
As an Inbound Call Center Representative, you'll play a vital role for our Patient Support Department, which is our first point of contact for our patients to call in and seek information and ask questions regarding their services and orders with us here at Aveanna.
We are looking for someone who can confidently manage 40-50 inbound calls per day with compassion and empathy! Whether you have experience in this industry or are brand new, our tailored training will provide you with the tools and skillset to navigate the ever-changing healthcare landscape. This role is extremely important, as you will be the first person they speak with to properly represent Aveanna and our values.
Our Mission: To revolutionize the way homecare is delivered, one patient at a time.
Why Join Us?
  • 100% Remote
  • Equipment Provided
  • Fun, Inclusive Work Environment
  • Full Benefits Package (Sick Time, Vacation, 401K, Dental, Vision, Life Insurance)
  • 2 Bonus Days Off ("Fun Day" and "Inclusion Day")
  • 6 Paid Holidays
  • Supportive Team with Role-Based Training to Aid in Your Success
  • Internal Opportunities for Growth
  • Interactive Clubs and Engagement Opportunities

The Right Fit Is:
  • Professional phone etiquette in order to de-escalate worried or upset patients on a daily basis
  • Organized and self sufficient to accurately complete data entry tasks daily and in a timely manner
  • Comfortable working towards daily and monthly metric and KPI goals
  • Confidence in your ability to learn new computer programs and software

Remote Work Requirements:
  • Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
  • Ability to participate in virtual meetings with a professional, camera-ready presence
  • Ability to demonstrate strong time-management skills, as well as accountability and self-direction
  • Must be able to operate off reliable, high-speed internet

Position Qualifications:
  • Minimum of 2 years' experience in a call center environment
  • Minimum of 1 years' experience in the medical industry/ familiarity with medical terminology (preferably with DME and Home Healthcare)
  • High-school diploma or GED

Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

What Aveanna Healthcare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Aveanna

Sourced by ZipRecruiter

Aveanna Healthcare is one of the nation's leading providers of pediatric and adult homecare in the nation. We lead with clinical quality and compassion, delivering care in over 200 locations in 23 states. While we have a national presence, we are very much a local provider in each community we serve. Our stated mission is to revolutionize the way pediatric healthcare is delivered, one patient at a time, and we hope you will help us fulfill that mission by joining the 30,000 nurses who already call Aveanna home. Apply today.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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