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Patient Support Associate Jobs in Reading, PA (NOW HIRING)

Associate Dentist

Lebanon, PA · On-site

$150K - $280K/yr

We are dedicated to delivering patient-focused care with compassion, integrity, and a commitment to ... Basic life support * Cardiopulmonary resuscitation * Driver's license * Licensed dentist ...

Patient Support: * Provide exceptional customer service, responding quickly and appropriately to ... High School or equivalent required, associates/bachelor's degree preferred. * 2+ years of ...

Dispensary Associates are the face of Restore. You will guide patients through their purchasing ... and supported in their medication choices. Key Responsibilities * Manage the patient check-in ...

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Patient Support Associate information

See Reading, PA salary details

$12

$24

$64

How much do patient support associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for patient support associate in Reading, PA is $24.27, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.84 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the most commonly searched types of Patient Support jobs in Reading, PA?

The most popular types of Patient Support jobs in Reading, PA are:

What are popular job titles related to Patient Support Associate jobs in Reading, PA?

For Patient Support Associate jobs in Reading, PA, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Reading, PA look for?

The top searched job categories for Patient Support Associate jobs in Reading, PA are:

What cities near Reading, PA are hiring for Patient Support Associate jobs?

Cities near Reading, PA with the most Patient Support Associate job openings:

Infographic showing various Patient Support Associate job openings in Reading, PA as of June 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $50,474 per year, or $24.3 per hour.

Patient Observation Director - Pottsville, PA

Compass Group

Pottsville, PA • On-site

$80K - $85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

346th of 492 rated business services


Job description

​Salary:  $80,000 - $85,000

Other Forms of Compensation:  

Pay Grade: [[payGrade_obj]] 

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

Job Summary:

Working as a Director, you will be responsible for the effective leadership of Patient Observation services which includes the successful management of supervisors, finances, client relations, patient and customer satisfaction, program quality standards, performance improvement, and personnel performance and productivity.  You will also be responsible for the overall planning, organizing, directing and controlling of Patient Observation and hospital activities.

Key Responsibilities:

  • Responsible for the accuracy and timeliness of financial data and statistics
  • Develops and recommends department operating budget
  • Coordinates transportation activities and services with other hospital departments
  • Maintains records and statistics for administrative and regulatory purposes
  • Plans, organizes, directs, coordinates, and supervises functions and activities of the department
  • Establishes work standards and work flow
  • Establishes and implements policies and procedures for departmental operations
  • Demonstrates good communication skills with clients
  • Ensures compliance with all regulatory agencies
  • Proactive in the achievement of the facility goals and objectives
  • Demonstrates proficiency with respect to TeamChimes, TeamTransport and all related software

Preferred Qualifications:

  • Four year college degree or equal related experience required
  • Previous hospital patient transportation experience is preferred
  • Supervision of staff employees required
  • Ability to analyze and interpret financial and other data
  • General business acumen
  • Excellent interpersonal skills.
  • Service/quality attitude 
  • Ability to plan, organize, and achieve effective time management
  • Ability to work under pressure and meet established goals and objectives
  • Public speaking skills a must

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits. 

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1546000

Crothall Healthcare 

JANELLE C. ALLEN 

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