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Patient Support Associate Jobs in Lancaster, PA (NOW HIRING)

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Patient Support Associate information

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$12

$24

$65

How much do patient support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient support associate in Lancaster, PA is $24.56, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $23.12 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Lancaster, PA? The most popular types of Patient Support jobs in Lancaster, PA are:
What job categories do people searching Patient Support Associate jobs in Lancaster, PA look for? The top searched job categories for Patient Support Associate jobs in Lancaster, PA are:
What cities near Lancaster, PA are hiring for Patient Support Associate jobs? Cities near Lancaster, PA with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Lancaster, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $51,078 per year, or $24.6 per hour.

Support Associate Periop Services - Operating Room

Penn State Health

Hershey, PA • On-site

$16.50 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Penn State Health rating

7.0

Company rating: 7.0 out of 10

Based on 248 frontline employees who took The Breakroom Quiz

379th of 887 rated healthcare providers

Job description

Penn State Health - Hershey Medical Center
Location: US:PA: Hershey
Work Type: Full Time
FTE: 1.00
Shift: Varied
Evening Shift Differential:$2.00/hour
Night Shift Differential:$2.50/hour
Hours: Varied
Recruiter Contact: Christopher Donchak at cdonchak@pennstatehealth.psu.edu
SUMMARY OF POSITION:
Responsible to provide support to the perioperative staff, anesthesia and surgical faculty by effective and timely communication as well as facilitating the flow of surgical patients. Patient flow involves direct communication with a wide variety of care providers and may encompass multiple departments. This position is responsible for covering the responsibilities of the Control desk 24/7 and is a key stakeholder in the daily operations of the surgical schedule.
DEPARTMENT DESCRIPTION:
Our progressive and innovative surgical team fosters an environment that is challenging, dynamic and state-of-the-art. Our operating room suites consist of 34 operating rooms and four procedure rooms. You will have the opportunity to work in a variety of cases. The operating room completes over 20,000 procedures annually. Because we are part of an academic medical center, as well as a Level I Trauma Center, you'll be exposed to a wide variety of patients and experiences. Some of the OR services we provide on a daily basis include general, vascular, neurosurgery, cardiothoracic, orthopaedic, ENT, transplantation, gynecology, urology, plastic and reconstructive, and pediatric surgery.
MINIMUM QUALIFICATION(S):
  • High school diploma required.
  • Three (3 ) years experience in secretarial, administrative or office support field required.

WHY PENN STATE HEALTH?
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:
  • Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
  • Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
  • Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
  • Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
  • Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?
Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth.
YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.
This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.
Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination.
Union: Non Bargained

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About Penn State Health

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Penn State Health is one of the leading teaching and research hospitals in the country. It is a multi-hospital health system, Academic Medical Center and Level 1 adult and pediatric trauma center serving patients and communities across Central Pennsylvania. The system includes Penn State Health Milton S. Hershey Medical Center, Penn State Children's Hospital, and Penn State Cancer Institute in scenic Hershey, PA. It also includes Penn State Health Saint Joseph's Medical Center in Reading, PA, Penn State Health Holy Spirit Medical Center in Camp Hill, PA, and Penn State Health Hampden Medical Center in Enola, PA. Penn State Health shares an integrated strategic plan and operations with Penn State College of Medicine.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Hershey, PA, US

Year founded

1963

Social media

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