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Patient Support Associate Jobs in Red Lion, PA (NOW HIRING)

Coordinate patient appointments and support seamless check-in and check-out processes. * Answer ... Associate's or Bachelor's degree preferred. * Minimum of two years of experience in customer ...

New

Coordinate patient appointments and support seamless check-in and check-out processes. * Answer ... Associate's or Bachelor's degree preferred. * Minimum of two years of experience in customer ...

Coordinate patient appointments and support seamless check-in and check-out processes. * Answer ... Associate's or Bachelor's degree preferred. * Minimum of two years of experience in customer ...

Coordinate patient appointments and support seamless check-in and check-out processes. * Answer ... Associate's or Bachelor's degree preferred. * Minimum of two years of experience in customer ...

New

Patient Services Rep (74051)

Manheim, PA · On-site

$15.50 - $19.75/hr

Join Our Team at Orthopedic Associates of Lancaster (OAL) At Orthopedic Associates of Lancaster ... OAL is privately owned by our surgeons and supported by a team of 400+ employees who share a ...

Patient Services Rep (74067)

Lancaster, PA · On-site

$17 - $21.50/hr

Join Our Team at Orthopedic Associates of Lancaster (OAL) At Orthopedic Associates of Lancaster ... OAL is privately owned by our surgeons and supported by a team of 400+ employees who share a ...

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Patient Support Associate information

See Red Lion, PA salary details

$12

$24

$65

How much do patient support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for patient support associate in Red Lion, PA is $24.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.08 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What job categories do people searching Patient Support Associate jobs in Red Lion, PA look for?

The top searched job categories for Patient Support Associate jobs in Red Lion, PA are:

What cities near Red Lion, PA are hiring for Patient Support Associate jobs?

Cities near Red Lion, PA with the most Patient Support Associate job openings:

Patient Engagement Associate / Family Medicine Practice / Part-time

Pennsylvania Medicine

East Petersburg, PA • On-site

Part-time

Re-posted 6 days ago


Key responsibilities

  • Engage directly with patients via phone, chat, and other omni-channel platforms to provide customer service.

  • Perform tasks such as registration, appointment scheduling, responding to marketing campaigns, and referral navigation.

  • Learn and execute protocols related to patient engagement and clinical communications.


Penn Medicine rating

7.5

Company rating: 7.5 out of 10

Based on 353 frontline employees who took The Breakroom Quiz

232nd of 898 rated healthcare providers


Job description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?
Job Title: Patient Engagement Associate
Department: Family Medicine domain within the Centralized Scheduling
Location: 1097 Commercial Ave, East Petersburg, PA
Hours: Days / Part-time
Summary:
  • The Patient Engagement Associate is a contact center-based customer service position supporting Penn Medicine practices, affiliated physicians, and other program services. The position delivers patient-centric Customer Service to those seeking medical care from Penn Medicine. This role will engage directly with patients via phone, chat and other omni-channel platforms. Specific tasks may include registration, appointment scheduling, responding to marketing campaigns, referral navigation, and other clinical communications. The position requires superior customer service skills with a focus on productivity to satisfy the financial and operational targets of Penn Medicine. This position requires the agent to learn and execute several protocols. The Patient Engagement Associate must display human qualities of empathy, compassion, kindness, and patience. The position must exemplify Penn Medicine Core Values and exhibit solid Customer Service skills, a patient-centric attitude, a collaborative team spirit, and the ability to think critically and quickly.

Responsibilities:
Credentials:
Education or Equivalent Experience:
  • H.S. Diploma/GED (Required)
  • 1+ years of customer service, clerical, or healthcare-related experience preferred. 3 years of experience preferred. Experience using EMR/CRM systems required. • Must successfully complete/pass EPIC schedgistration training/tests required.
  • Associate of Arts or Science
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
Live Your Life's Work
We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

What Penn Medicine employees say

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