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Patient Support Associate Jobs in Texas (NOW HIRING)

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Patient Support Associate information

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$12

$23

$62

How much do patient support associate jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for patient support associate in Texas is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $22.16 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Texas? The most popular types of Patient Support jobs in Texas are:
What are popular job titles related to Patient Support Associate jobs in Texas? For Patient Support Associate jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Texas look for? The top searched job categories for Patient Support Associate jobs in Texas are:
What cities in Texas are hiring for Patient Support Associate jobs? Cities in Texas with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,966 per year, or $23.5 per hour.

Manager Patient Support

Acadia Healthcare

Wichita Falls, TX • On-site

Other

Posted 2 days ago

New

Acadia Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

699th of 887 rated healthcare providers

Job description

Overview
PURPOSE STATEMENT:
Plan, manage and coordinate the activities of a patient support team, services or programs of the department.
Responsibilities
ESSENTIAL FUNCTIONS:
  • Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the shift or unit.
  • Monitor performance and provide feedback, coaching, mentoring and training for staff.
  • Respond to and manage emergencies.
  • Provide staff management to including hiring, development, training, performance management and communication to ensure effective and efficient department operation.
  • Maintain communication and relationships between medical staff, other department staff and leadership team by attending meetings and coordinating interdepartmental functioning in support of the mission and goals of the organization.
  • Perform day-to-day operational and administrative tasks such as maintaining information files and processing paperwork.
  • Conduct and administer fiscal operations, including planning budgets, authorizing expenditures and coordinating financial reporting.
  • Prepare activity reports to inform management of the status and implementation plans of programs, services and quality initiatives.
  • May, as determined by staffing or census needs, assist patient with their daily living activities, administer basic health care or treatments, participate in therapeutic or recreational group activities.
  • Oversee admitting and discharging of patient.
  • Monitor physical and emotional well-being of patient and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed.
  • Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures as needed.
  • Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patient to the community.
  • Coordinate events and activities of others, scheduling programs and activities as needed.
  • Provide transportation for patient as needed. May include driving of facility motor vehicle or coordinating transportation with appropriate staff member.
  • Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
OTHER FUNCTIONS:
  • Perform other functions and tasks as assigned.
Qualifications
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
  • High School diploma or equivalent required. Associate's or Bachelor's degree in human service field from an accredited college or university preferred.
  • Must have served in the role of Patient Support for the facility for one or more years with an additional two or more years of experience in a customer support/service role, preferably in the health or human services field.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
  • CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility.
  • May require a valid state driver's in facilities where transporting patient is an essential function.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.

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About Acadia Healthcare

Sourced by ZipRecruiter

Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Franklin, TN, US

Year founded

2005

Social media

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