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Patient Support Associate Jobs in Texas (NOW HIRING)

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How much do patient support associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient support associate in Texas is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $22.16 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Texas? The most popular types of Patient Support jobs in Texas are:
What are popular job titles related to Patient Support Associate jobs in Texas? For Patient Support Associate jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Texas look for? The top searched job categories for Patient Support Associate jobs in Texas are:
What cities in Texas are hiring for Patient Support Associate jobs? Cities in Texas with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,966 per year, or $23.5 per hour.

Patient Support Specialist (Bilingual Vietnamese)

Asian American Health Coalition of the Greater Houston Area

Houston, TX • On-site

$16.25 - $20/hr

Other

Re-posted 9 days ago

Job description

Patient Support Specialist

Facilitate patient flow by notifying the appropriate staff of the patient's arrival. Register new patients and update existing patient demographics by collecting patient detailed patient information including personal and financial information. Provide support to medical records department managing patient records in compliance with HOPE Clinic guidelines.

Greet and assist patients with registration and eligibility; Check in/out patients using electronic medical records; Scan medical records into the system; Fax/mail out medical records and necessary forms according to HIPAA/Clinic guidelines; Submit and document forms and medical records in a timely manner; Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information; Log medical registration forms and record and incoming forms into electronic health record (EHR); Assist with incoming calls and create telephone notes and assist with scheduling and inquiries; Support Patient Services team with other duties; Verify insurance eligibility for all billing purposes; Patient Support Specialist will perform Eligibility Support Specialist duties as needed (e.g. assist with enrollment/re-enrollment of Medicaid, ACA, and other state and federal program, maintain and update HOPE Clinic's sliding scale information and forms, etc.); Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed; Perform other duties as assigned by the supervisor to support HOPE Clinic's Mission, Vision and Values.

Minimum of one year in health education, patient navigation, and/or health clinic patient assistance field; Insurance and medical experience preferred; Knowledgeable of and maintains HIPAA standards of privacy and confidentiality; Must be able to handle multiple tasks, complexity, and diversity of customers; Microsoft Office; Must be able to utilize the Internet; Strong written and oral communication skills; Office equipment (e.g., computer, copier); Attention to detail; Strong customer service skills.

High School diploma or GED; Associates degree preferred. Experience in the medical field and referral/patient navigation and/or billing/medical records is preferred. Bilingual in English and Spanish, Arabic, Burmese, Vietnamese, Chinese or another language is required; Above average skills in language ability as well as public speaking and writing; Must have good transportation and a valid Texas Driver's license.

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