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Patient Support Associate Jobs in Texas (NOW HIRING)

Moffitt

$17.17 - $25.90/hr

Summary The Ambulatory Patient-Care Coordinator will create a welcoming and supportive environment ... Associate's Degree Licensure Certification Needed: Yes Minimum Licensure: Basic Life Support (BLS ...

All Points North

Client Support Associate

Keller, TX · On-site

$16 - $20/hr

The Client Support Associate involved in the day to day operations of the client milieu. The CSA ... Excellent organizational skills in order to ensure all patient needs are being met * Ability to ...

All Points North

Client Support Associate

Fort Worth, TX · On-site

$16 - $20/hr

The Client Support Associate involved in the day to day operations of the client milieu. The CSA ... Excellent organizational skills in order to ensure all patient needs are being met * Ability to ...

All Points North

Client Support Associate

Fort Worth, TX · On-site

$16 - $20/hr

The Client Support Associate involved in the day to day operations of the client milieu. The CSA ... management, and other patient caregivers and staff to ensure delivery of quality care and ...

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Patient Support Associate information

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$12

$23

$62

How much do patient support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for patient support associate in Texas is $23.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $22.16 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Texas?

The most popular types of Patient Support jobs in Texas are:

What are popular job titles related to Patient Support Associate jobs in Texas?

For Patient Support Associate jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Texas look for?

The top searched job categories for Patient Support Associate jobs in Texas are:

What cities in Texas are hiring for Patient Support Associate jobs?

Cities in Texas with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 6% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $48,966 per year, or $23.5 per hour.

Patient Support Agent

Ascend Vision Partners

Weslaco, TX • On-site

Full-time

Posted 5 days ago

Ascend Vision Partners rating

4.2

Company rating: 4.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Description:

Thurmond Eye Associates has been serving Hidalgo, Starr, and Cameron Counties for over 60 years, and is proud to be the leading ophthalmic group in the community. We offer a full spectrum of ophthalmic medical and surgical treatments so that all options are available to our patients. Thurmond Eye Associates is committed to the delivery of personalized eye care of the highest quality. Not only do we value our patients, but we are also passionate about our staff. Our amazing leadership team is committed to cultivating and maintaining an employee centric work environment where every employee has a voice and a platform to share their ideas and suggestions, are encouraged and incentivized to broaden their education and training and are invited to participate in the numerous employee activities offered monthly.



The Patient Support Agent (call center representative) position allows you to provide a welcoming environment to both our patients and providers. This position is responsible to schedule patients with our providers via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information, and direct calls accordingly. Adhere to schedule rules as established by the facility and providers.



Job Responsibilities

  •        Communicates in a cordial, professional manner with patients via phone.
  •        Completes new patient registration (inputting demographic information, insurance information, etc.) and patient appointment information for incoming callers to appropriate facility/provider.
  •        Logs all patient communication within patient chart during or after patient call.
  •        Fills patient cancellation slots efficiently in keeping schedules booked for the providers.
  •        Improves positive patient satisfaction outcomes by assuring that all quality measures are met in regard to our patients’ experience.
  •        Updates computer referring physician data base, as needed.
  •        Works with online scheduling system and EHR.
  •        Verifies patient data and insurance to ensure it is updated for accurate billings.
  •        Responds to patient concerns or refers to leadership as needed.
Requirements:

Education and Experience

  •     High school diploma or equivalent, preferred
  •     Call Center, Customer Service or other related experience, preferred
  •     Bilingual (English/Spanish), required

Knowledge, Skills & Abilities

  •     Customer Service
  •     Possesses medical knowledge as it relates to patient coordination of ophthalmic care.
  •     Ability to utilize a desktop computer, keyboard, mouse and headset
  •     Acquainted with common ocular symptoms and complaints

Physical Requirements

  •     Sitting for extended periods of time
  •     Requires using hands to handle, control, or feel objects, tools, or controls
  •     Requires repetitive movement

What Ascend Vision Partners employees say

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