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Patient Support Associate Jobs in Ohio (NOW HIRING)

Premier Health

PAT CARE/SUPP ASSOC-SLEEP CTR

Dayton, OH · On-site

Miami Valley Hospital DEPT: CTR FOR SLEEP WAKE DISORDERS PRN / 8:00 AM - 4:30 PM The Patient Care Support Associate is accountable for performing all clinical and office duties associated with moving ...

Premier Health

PAT CARE/SUPP ASSOC-SLEEP CTR

Dayton, OH · On-site

Miami Valley Hospital DEPT: CTR FOR SLEEP WAKE DISORDERS PRN / 8:00 AM - 4:30 PM The Patient Care Support Associate is accountable for performing all clinical and office duties associated with moving ...

Premier Health

PAT CARE/SUPP ASSOC-SLEEP CTR

Dayton, OH · On-site

Miami Valley Hospital DEPT: CTR FOR SLEEP WAKE DISORDERS PRN / 8:00 AM - 4:30 PM The Patient Care Support Associate is accountable for performing all clinical and office duties associated with moving ...

Premier Health

PAT CARE/SUPP ASSOC-SLEEP CTR

Dayton, OH · On-site

Miami Valley Hospital DEPT: CTR FOR SLEEP WAKE DISORDERS PRN / 8:00 AM - 4:30 PM The Patient Care Support Associate is accountable for performing all clinical and office duties associated with moving ...

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Patient Support Associate information

See Ohio salary details

$12

$24

$63

How much do patient support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient support associate in Ohio is $24.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $22.64 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What are the most commonly searched types of Patient Support jobs in Ohio? The most popular types of Patient Support jobs in Ohio are:
What are popular job titles related to Patient Support Associate jobs in Ohio? For Patient Support Associate jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Patient Support Associate jobs in Ohio look for? The top searched job categories for Patient Support Associate jobs in Ohio are:
What cities in Ohio are hiring for Patient Support Associate jobs? Cities in Ohio with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,967 per year, or $24 per hour.

Patient Services Associate- Ophthalmology

Ohio State University Physicians

New Albany, OH • On-site

$16.93 - $25.39/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Overview
Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion?
Who we are
With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.
Our culture
At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.
Our benefits
We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that's why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.
Responsibilities
Purpose: The PSAs will coordinate and provide patient support services such as answering phones, directing calls, greeting patients/visitors, maintaining patient medical records via EMR or paper charts, assisting with patient scheduling, performing office functions, and handling patient payments as applicable. In addition to the above, the Lead positions will also assist management in leading the day-to-day operations.
  • Greets patients and visitors, registers and check-in patients, updates patient demographics and insurance coverage in computer system.

  • Answers patient calls, takes, and relays messages or scripted care directions; responds to patient and staff inquiries, and communicates with referring physician offices.

  • Performs check-out processes inclusive but limited to co-pay collections, scheduling return visits, providing the after-visit summary, and ensuring that follow-up tests have been ordered or scheduled (where applicable). Appropriately documents such activities.

  • Monitors length of patient's wait and notifies the appropriate party (i.e., nurse, lead or manager) of excessive wait times as defined by clinic.

  • Opens and routes incoming mail; distributes correspondence, reports and office supplies; mails out form letters. Tracks and records patient information or program data where applicable.

  • Requests and handles referrals and medical records from referring offices for new patient appointments.

  • Schedules appointments when directed.

  • Where assigned, maintains the cash drawer, reconciles daily cash, and prepares bank deposits. Accurately completes necessary paperwork to facilitate and track deposits.

  • Contacts insurance companies and obtains registration or procedural pre-certifications as required by the patient's healthcare insurance or managed care providers as assigned.

  • Ability to perform functions using job-related software and systems.

  • Travel may be required to accommodate staffing levels at other clinical facilities.

  • Attendance, promptness, professionalism, the ability to pay attention to detail, cooperativeness with co-workers and supervisors, and politeness to customers, vendors, and patients.

  • Other duties or special projects as assigned.

Qualifications
  • High School diploma or equivalent
  • One year of customer service experience
  • Skill in problem solving, and ability to manage multiple priorities
  • Ability to convey information both in writing and verbally.
  • Must have high level of interpersonal skills to handle sensitive and confidential situations while providing exceptional customer service.

Pay Range
USD $16.93 - USD $25.39 /Hr.

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