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Patient Support Associate Jobs in Findlay, OH (NOW HIRING)

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Patient Support Associate information

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$12

$23

$62

How much do patient support associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for patient support associate in Findlay, OH is $23.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $22.36 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.
What job categories do people searching Patient Support Associate jobs in Findlay, OH look for? The top searched job categories for Patient Support Associate jobs in Findlay, OH are:
What cities near Findlay, OH are hiring for Patient Support Associate jobs? Cities near Findlay, OH with the most Patient Support Associate job openings:
Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Findlay, OH as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,356 per year, or $23.7 per hour.

Clinical Support Associate (PRN)

Blanchard Valley Health System

Findlay, OH • On-site

Per diem

Re-posted 5 days ago

Blanchard Valley Health System rating

5.8

Company rating: 5.8 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

774th of 887 rated healthcare providers

Job description

PURPOSE OF THIS POSITION

The Clinical Support Associate is responsible for the smooth and effective operations of the clerical, billing, admission/registration and patient scheduling aspects of the office. Also responsible for financial tracking of revenues.  Collaborates with the Department RNs, Supervisor, Physician and Director.

JOB DUTIES/RESPONSIBILITIES

Duty 1: Enters all patient demographics, charges and insurance information with complete accuracy as well as hospital postings of all adjustments and dates of service.  Inputs all facility charges.  Ensures timely completion of chart per hospital policy.

Duty 2:  Schedules all patient appointments in an efficient manner to accommodate patients, physicians and staffing schedules.  Makes appointment confirmation calls to patients one day prior to their scheduled appointment.  Establish a system to track cancelled appointments and reschedule those patients.  Collaborates with the Physician and/or Clinical Supervisor in scheduling emergency patient visits.  Helps schedule follow-up test/procedures that are required before the patient leaves the office.

Duty 3:  Prepares the patients charts, seeks information for consultations and follow up visits, gathers insurance cards, etc. accurately and timely to keep department flow organized, physicians satisfied and patient quality care.

Duty 4: Maintains and updates as necessary a list of insurance plans that each physician participates in.  Ensures preauthorization and medical necessity are obtained for the facility (and other referrals as necessary.

Duty 5:  Helps patients understand billing issues and provides them with the appropriate contacts to help them understand their office bills and EOB's.     

Duty 6: Communicates patient care issues accurately and timely to nursing and physicians.

Duty 7: Maintains a scheduling system for patients on a rotational basis for physician assignment, based on insurance participation, medical staff by-laws and physician preference.

Duty 8: Completes daily assignments and prepares for the next day efficiently and timely to keep office flow smooth and patients satisfied.

Duty 9: Monitors all office and department supplies.  Observes and reports to appropriate personnel or other establishment any necessary repairs and/or problems, related to the maintenance of office and surroundings.

Duty 10: Ensures correct diagnosis is entered at time of consult.

Duty 11: Greets patients upon entering the facility.

Duty 12: Answers and manages incoming telephone calls in a pleasant and efficient manner.

Duty 13: Other duties as assigned.

REQUIRED QUALIFICATIONS

  • High school graduate or GED equivalent
  • Computer literacy required (Word, Excel)
  • Positive service-oriented interpersonal communication and organization skills

PREFERRED QUALIFICATIONS

  • Associate Degree in Business Administration/Systems.
  • Medical Office Assistant training.
  • Previous office/unit administration experience.
  • Knowledge of Medical billing and ICD-10 codes.
  • Medicare experience.
  • Electronic Medical Records (EMR) experience.

PHYSICAL DEMANDS

This position requires a full range of body motion with intermittent walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting and standing. The associate will be required to walk up to two hours a day, sit for four hours a day, and stand for two hours a day. The individual must be able to lift 50 pounds and reach work above the shoulders. The associate must have good eye/hand coordination and fine finger dexterity. The individual must have excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range.

Employment Type: PRN

What Blanchard Valley Health System employees say

Pay

Benefits

Hours and flexibility

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About Blanchard Valley Health System

Sourced by ZipRecruiter

Blanchard Valley Health System, located in Findlay, OH, US, is a non-profit, integrated regional health system dedicated to providing a full continuum of health services to the residents of Hancock County and the contiguous communities in Ohio. The health system operates Blanchard Valley Hospital and Bluffton Hospital alongside a wide array of outpatient specialty clinics and centers such as the region's leading alcohol and drug addiction treatment center, Birchaven Village, a retirement community, and the Blanchard Valley Medical Practices. Founded in 1891, the health system's roots are ingrained in local philanthropy and community service.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Findlay, OH, US

Year founded

1891

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