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Patient Support Associate Jobs in Cleveland, OH (NOW HIRING)

SPR

Patient Support Associate

Beachwood, OH · On-site

The Patient Support Associate's primary responsibility will be to provide support to patients prior to and during treatment with SPRINT in collaboration with the Sales Team as assigned by the ...

divvyDOSE

Associate Patient Care Coordinator

Tallmadge, OH · On-site

$16 - $29/hr

Associate Patient Care Coordinator (Primary Care/Internal Medicine) Optum is a global organization ... This primary role provides front office support functions. Schedule: Monday-Friday, 8-hour shift ...

Compass Group

PATIENT DINING ASSOCIATE

Mentor, OH

$18/hr

For more than 70 years, Morrison has supported leading health systems nationwide with culinary ... Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide ...

Compass Group

PATIENT DINING ASSOCIATE

Mentor, OH · On-site

$18/hr

For more than 70 years, Morrison has supported leading health systems nationwide with culinary ... Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide ...

Compass Group

PATIENT DINING ASSOCIATE

Mentor, OH

$18/hr

For more than 70 years, Morrison has supported leading health systems nationwide with culinary ... Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide ...

Beacon Biosignals

Services Specialist

Cleveland, OH · On-site +1

... support, or other customer/patient-facing environment required. * Associate degree or equivalent experience preferred. * Experience communicating directly with patients or customers by phone.

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Patient Support Associate information

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$12

$24

$65

How much do patient support associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for patient support associate in Cleveland, OH is $24.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $23.08 per hour, depending on experience, location, and employer.

What is a patient support associate?

Patient Support Associates are healthcare professionals who assist patients and clinical staff in hospitals and other medical facilities. Their duties often include helping patients with daily activities, transporting patients, ensuring rooms are clean and stocked, and providing general non-medical support to enhance patient comfort and safety. They play a vital role in improving the patient experience and supporting the clinical team with routine tasks. Patient Support Associates typically work under the supervision of nurses or other healthcare staff, and strong communication and interpersonal skills are essential for this role.

How does a patient support associate typically collaborate with nurses and other healthcare staff during a shift?

Patient Support Associates work closely with nurses and other healthcare professionals to ensure patients receive timely and effective care. They frequently assist with transporting patients, updating medical staff on patient needs, and helping with daily living activities under supervision. Clear communication and teamwork are essential, as Patient Support Associates often relay patient observations and assist in maintaining a safe and comfortable environment. This role requires adaptability and a collaborative mindset, as priorities can shift quickly based on patient needs.

What are the key skills and qualifications needed to thrive as a patient support associate, and why are they important?

To thrive as a Patient Support Associate, you need a high school diploma or equivalent, strong organizational skills, and experience in healthcare environments. Familiarity with hospital information systems, electronic health records (EHR), and scheduling software is often required. Excellent interpersonal skills, patience, and the ability to multitask help you manage patient interactions and coordinate care effectively. These skills ensure efficient patient flow, accurate information handling, and a supportive environment that enhances the overall patient experience.

What is the difference between Patient Support Associate vs Medical Assistant?

AspectPatient Support AssociateMedical Assistant
CredentialsHigh school diploma or equivalent; optional certificationHigh school diploma; certification or diploma from accredited program often preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, basic patient supportClinical tasks, patient prep, vital signs, administrative duties

While both roles support patient care, Patient Support Associates primarily handle administrative and patient check-in tasks, whereas Medical Assistants perform clinical procedures and direct patient care. The roles often overlap in healthcare settings, but Medical Assistants typically require more clinical training and certifications.

How do you become a patient support associate?

To become a patient support associate, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in healthcare or customer service is often preferred, and some employers may require certification in basic life support or patient care. On-the-job training is common, and the role often involves working in healthcare settings such as clinics or hospitals.

What are the most commonly searched types of Patient Support jobs in Cleveland, OH?

The most popular types of Patient Support jobs in Cleveland, OH are:

What are popular job titles related to Patient Support Associate jobs in Cleveland, OH?

For Patient Support Associate jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Patient Support Associate jobs in Cleveland, OH look for?

The top searched job categories for Patient Support Associate jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Patient Support Associate jobs?

Cities near Cleveland, OH with the most Patient Support Associate job openings:

Patient Support Associate jobs near you
Infographic showing various Patient Support Associate job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,988 per year, or $24.5 per hour.

Patient Support Associate

SPR

Beachwood, OH • On-site

Full-time

Posted 12 days ago

Job description

Description:

The Patient Support Associate’s primary responsibility will be to provide support to patients prior to and during treatment with SPRINT in collaboration with the Sales Team as assigned by the Director of Sales Training and Patient Support. In that effort, the Patient Support Associate's function will be important in establishing the “best in class” customer service and patient support.


PRIMARY RESPONSIBILITIES

  • Assist Sales Team in providing “best in class” support to patients once they are selected for and being treated with SPRINT
  • Serves as a resource for clinical support in the areas of basic troubleshooting, device utilization, and patient follow-up for company products
  • Performs patient follow-up to assure success of implantation experience
  • Provides product follow-up and support to patients
  • Educates patients on the merits and proper clinical use of products by providing support over the phone or virtually with the potential use of a wide variety of formats and platforms (e.g., patient facing videos, manuals) for optimization of treatment and positive patient outcomes
  • Manages administrative tasks to include timely patient documentation and data collection
  • Work directly with patients and the Sales Team to optimize CRM for field base input
  • Support the Sales Team with collecting and recording patient pre-procedure, procedural and follow-up data
  • Assist managing complaints and feedback
  • Work with Sales Team to ensure Complaints are submitted on time and with all necessary information
  • Work with Quality to assist with follow-up requests for Complaints
  • Maintains a working knowledge of SPR products
  • Maintains open, effective communication with all personnel, customers and other SPR employees
  • Performs other related duties as assigned

COLLATERAL RESPONSIBILITIES

  • Assisting Sales Reps
  • Assisting the Sales Operations Team
Requirements:

KNOWLEDGE AND SKILL REQUIREMENTS

Experience, Competencies, Education:

  • Bachelor’s Degree (or equivalent) in a clinical, healthcare, or other science related field.
  • Prefer patient experience (this includes internship experience).
  • Must have a strong willingness and ability to be empathetic in daily interactions.
  • Critical thinking.
  • Strong verbal and written communication skills, including the ability to present findings in a clear, concise manner.
  • Ability to organize, self-prioritize, and be a self-starter and a team player, in a fast-paced environment with demanding internal and external deadlines.

Beneficial Skills and Experience:

  • Experience working inside CRMs (specifically Salesforce.com)
  • Strong technological knowledge
  • Proficient with MS Word and Excel.
  • Experience in pain management, preferred
  • Proven record of achievement in a high-energy, fast-paced environment.
  • Ability to work efficiently and creatively in a regulated industry

WORKING CONDITIONS

  • Ability to get the job done in a “we-can-do” environment, allowing for flexible hours
  • Small office environment.
  • Travel will be minimal, and when necessary, will be well planned in advance

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