Patient Support Assistant Jobs in Kansas (NOW HIRING)

Description

About the Role

The Clinic Lab Assistant supports high-quality patient care by ensuring laboratory testing is performed accurately, efficiently, and cost-effectively. This position is responsible for assisting with laboratory operations, specimen collection and processing, and the timely delivery of reliable test results to healthcare providers. The Clinic Lab Assistant helps fulfill the department's mission through a commitment to accuracy, service excellence, and patient-centered care in every aspect of the role.

How You'll Make an Impact

As the Clinic Lab Assistant, you make a direct impact on patient care by ensuring accurate, timely, and cost-effective laboratory testing that supports clinical decision-making. Through your attention to detail, commitment to quality, and focus on exceptional patient service, you help providers deliver effective treatment while advancing the mission and success of the laboratory department.

Specimen Collection & Laboratory Testing

• Perform all phlebotomy procedures required for laboratory tests ordered through the clinic.
• Conduct clinic laboratory procedures in accordance with established policies, procedures, and quality standards.
• Ensure proper specimen collection, handling, processing, and disposition to maintain specimen integrity and accurate test results.

Results Management & Patient Communication

• Review, document, file, and communicate laboratory results according to established protocols.
• Notify healthcare providers of laboratory test results in a timely manner and ensure accurate charting of findings.
• Communicate laboratory results to patients as directed by healthcare providers while maintaining patient confidentiality.

Documentation, Coding & Computer Operations

• Perform computer functions necessary for specimen tracking, results reporting, billing, and charge entry.
• Ensure accurate diagnosis coding for laboratory tests to support appropriate documentation and reimbursement.
• Maintain complete, accurate, and timely laboratory records and documentation.

Regulatory Compliance & Quality Assurance

• Maintain laboratory policy and procedure manuals and assist with updates as needed.
• Ensure laboratory operations comply with all applicable Kansas state, federal, regulatory, and accreditation requirements.
• Follow established safety, infection prevention, and quality assurance standards.

Staffing & Operational Support

• Assist with scheduling and maintaining adequate laboratory staffing coverage during clinic operating hours.
• Support daily clinic operations and provide assistance with additional clinic functions as assigned by the Clinic Director.
• Collaborate with clinic staff to promote efficient workflow and exceptional patient care.

Requirements

Qualifications

• Meets all education, training, competency, and certification requirements established by the State of Kansas for laboratory testing personnel.
• Current certification or licensure as required by state and federal regulations, if applicable.
• Knowledge of laboratory procedures, specimen collection, and phlebotomy practices.
• Ability to maintain compliance with regulatory, safety, confidentiality, and quality assurance standards.

Who You Are

• Demonstrates professionalism through good personal hygiene and neat, professional appearance.
• Exhibits honesty, integrity, and ethical behavior in all interactions and responsibilities.
• Maintains patient confidentiality and handles sensitive information with discretion.
• Displays a positive attitude and commitment to providing exceptional patient service.
• Dependable, accountable, and able to work effectively both independently and as part of a team.
• Demonstrates attention to detail, accuracy, and a strong commitment to quality in all aspects of work.

Skills & Capabilities

• Working knowledge of laboratory specimen collection requirements, handling procedures, and criteria for identifying and rejecting inadequate or compromised samples.
• Ability to accurately receive, interpret, and carry out orders from healthcare providers.
• Skilled in performing phlebotomy procedures safely, accurately, and efficiently.
• Ability to demonstrate compassion, empathy, and professionalism while providing patient care and specimen collection services.
• Strong attention to detail to ensure accurate specimen identification, documentation, and test processing.
• Effective communication and interpersonal skills when interacting with patients, providers, and clinic staff.
• Ability to prioritize tasks, manage multiple responsibilities, and maintain productivity in a fast-paced clinical environment.
• Basic computer proficiency for laboratory documentation, specimen tracking, result reporting, and charge entry.

Position Details

Schedule: Full-time, non-exempt position with the expectation to work 36-40 hours per week. Regular and punctual attendance is required.

Physical Requirements: Occasional sitting, frequent standing, walking, bending, stooping, kneeling, lifting/carrying 10-25 pounds; frequent reaching/grasping, twisting, pulling/pushing, frequent exposure to sharp instruments and frequent exposure to equipment.

Equipment: Ability to operate equipment safely and keep it in good working order with regular maintenance.

Acknowledgment

I acknowledge that I have reviewed and understand the contents of this job description. I understand that this document may be revised at the organization's discretion and does not constitute a contract of employment. Employment is at will and may be changed with or without notice, including but not limited to duties, location, compensation, benefits, or employment status.