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Patient Success Coordinator Jobs in Raleigh, NC (NOW HIRING)

Granville Health System

Patient Coordinator

Oxford, NC · On-site

$15.75 - $21/hr

Proficiency in electronic medical record systems and effective communication skills are paramount for success in this role. The Patient Coordinator contributes to the practice's reputation by ...

Granville Health System

Patient Coordinator

Oxford, NC

$15.75 - $21/hr

Proficiency in electronic medical record systems and effective communication skills are paramount for success in this role. The Patient Coordinator contributes to the practice's reputation by ...

Ivy Rehab Network

Patient Coordinator

Durham, NC · On-site

$16.50 - $22/hr

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient ... Access to abundant resources, robust mentorship, and career advice for unparalleled success.

Ivy Rehab Network

Patient Coordinator

Cary, NC · On-site

$15.75 - $21/hr

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient ... Access to abundant resources, robust mentorship, and career advice for unparalleled success.

Ivy Rehab Network

Patient Coordinator

Durham, NC · On-site

$16.50 - $22/hr

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient ... Access to abundant resources, robust mentorship, and career advice for unparalleled success.

Ivy Rehab Network

Patient Coordinator

Raleigh, NC · On-site

$16.50 - $22/hr

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient ... Access to abundant resources, robust mentorship, and career advice for unparalleled success.

Ivy Rehab Network

Patient Coordinator

Cary, NC

$15.75 - $21/hr

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient ... Access to abundant resources, robust mentorship, and career advice for unparalleled success.

Ivy Rehab Network

Patient Coordinator

Raleigh, NC · On-site

$16.50 - $22/hr

Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient ... Access to abundant resources, robust mentorship, and career advice for unparalleled success.

AccessPT

Patient Coordinator

Clayton, NC · On-site

$14/hr

If so, then please submit your resume to apply for the Patient Coordinator position in our Clayton ... team's success their priority. An organized, responsible, detail-oriented individual who is ...

Athra Systems

Telehealth Patient Coordinator

Raleigh, NC · On-site

$17 - $22.25/hr

... success. Make a meaningful impact in mental health care. We're seeking compassionate, driven ... Position Summary The Telehealth Patient Coordinator is responsible for ensuring patients are ...

Duke Health

Fertility New Patient Coordinator

Morrisville, NC · On-site

$16.25 - $21.50/hr

The New Patient Coordinator will be an integral part of the fertility care team, demonstrating ... Our collective success depends on the robust exchange of ideas-an exchange that is best when the ...

Elase Nationwide

Injector - Commission

Durham, NC · On-site

In coordination with a support team of clinic coordinators and sales professionals, the Elase ... patient success. OTHER DETAILS, COMPENSATION & BENEFITS: * Must be available to work when our ...

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Patient Success Coordinator information

See Raleigh, NC salary details

$11

$19

$28

How much do patient success coordinator jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for patient success coordinator in Raleigh, NC is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.49 per hour, depending on experience, location, and employer.

What does a patient success coordinator do?

A Patient Success Coordinator serves as a vital link between patients and healthcare providers, helping to ensure patients receive the best possible care and support throughout their healthcare journey. They coordinate appointments, provide information about treatment plans, assist with navigating insurance processes, and address any concerns or questions patients may have. Their main goal is to improve patient satisfaction, communication, and health outcomes by making the healthcare experience as smooth and supportive as possible.

How does a patient success coordinator typically collaborate with healthcare providers and administrative staff to support patient care?

A Patient Success Coordinator works closely with both healthcare providers, such as doctors and nurses, and administrative staff to ensure that each patient's care journey is well-coordinated and smooth. This often includes communicating treatment plans, scheduling follow-up appointments, and addressing any logistical or informational barriers patients may face. Coordinators also relay patient feedback and concerns to the care team, helping to foster a collaborative environment focused on positive health outcomes. Effective teamwork and clear communication are essential in this role to ensure patient needs are met promptly and accurately.

What are the key skills and qualifications needed to thrive as a patient success coordinator, and why are they important?

To thrive as a Patient Success Coordinator, you need strong organizational skills, healthcare knowledge, and experience with patient support or care coordination, often supported by a degree in health administration or a related field. Familiarity with electronic health record (EHR) systems, patient management platforms, and HIPAA compliance is typically required. Excellent communication, empathy, and problem-solving abilities help build trust and ensure positive patient experiences. These skills are vital for efficiently coordinating care, addressing patient needs, and fostering satisfaction throughout the healthcare journey.

What is the difference between Patient Success Coordinator vs Patient Care Coordinator?

AspectPatient Success CoordinatorPatient Care Coordinator
CredentialsTypically requires healthcare or customer service experience, sometimes certifications in patient advocacyOften requires healthcare background, certifications in patient care or medical assisting
Work EnvironmentHealthcare settings, clinics, hospitals, outpatient facilitiesMedical offices, clinics, hospitals, outpatient centers
Employer & Industry UsageUsed in healthcare organizations focusing on patient engagement and retentionCommon in medical practices managing patient flow and care coordination
Search & Comparison IntentPeople comparing roles related to patient engagement and supportPeople looking into roles focused on patient management and care logistics

The main difference is that a Patient Success Coordinator focuses on ensuring patient satisfaction, engagement, and retention, often emphasizing communication and support. A Patient Care Coordinator typically handles direct patient care logistics, scheduling, and medical coordination. Both roles require healthcare knowledge but serve slightly different functions within the patient experience.

What degree do you need to be a patient success coordinator?

A patient success coordinator typically needs at least a high school diploma or equivalent; however, many employers prefer candidates with a bachelor's degree in healthcare, communications, or a related field. Relevant skills include strong communication, organization, and familiarity with healthcare systems or customer service tools.

What are popular job titles related to Patient Success Coordinator jobs in Raleigh, NC?

For Patient Success Coordinator jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Patient Success Coordinator jobs in Raleigh, NC look for?

The top searched job categories for Patient Success Coordinator jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Patient Success Coordinator jobs?

Cities near Raleigh, NC with the most Patient Success Coordinator job openings:

Patient Success Coordinator jobs near you
Infographic showing various Patient Success Coordinator job openings in Raleigh, NC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $41,450 per year, or $19.9 per hour.

Patient Coordinator

Granville Health System

Oxford, NC • On-site

$15.75 - $21/hr

Full-time

Re-posted 7 days ago

Granville Health System rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary
The Patient Coordinator plays a pivotal role in delivering exceptional customer service within theoutpatient physician practice setting. Responsible for various administrative tasks, this role ensures positive patient experiences. Key responsibilities include conducting patient reminder calls, verifying insurance, and assisting with medical record management. With a keen eye for detail, the Patient Coordinator registers patients, collects payments, and coordinates appointments while upholding strict confidentiality and HIPAA compliance. Proficiency in electronic medical record systems and effective communication skills are paramount for success in this role. The Patient Coordinator contributes to the practice's reputation by promoting adherence to policies and procedures and embracing opportunities for professional growth.
Essential Duties & Responsibilities
Deliver exceptional customer service to patients.
Conduct patient reminder calls and verify insurance prior to the patient's visit.
Assist with gathering patient medical records as needed.
Support scanning documents into the EMR within 24-hours of receipt.
Accept, sort, and distribute fax messages appropiately.
Register patients upon arrival while verifying demographics, insurance, and reviewing consent forms.
Upon insurance verification, collect copays and obtain pre-authorization from insurance as necessary.
Ensure seamless communication between team members and patients via phone, email, and messaging with meticulous follow-up.
Demonstrate proficiency in navigating Allscripts electronic medical record, practice management software, and Meditech hospital-based EMR systems.
Conduct comprehensive chart reviews to guarantee accurate submissions to the coding/billing department.
Maintain precise daily management of cash and receipts.
Accompany patients to the exam area as needed.
Coordinate appointments for specific tests following consultations with physicians and patients.
Manage inventory, place orders, and verify receipt to ensure availability of supplies.
Document all patient interactions accurately in the electronic medical record system.
Uphold a safe, secure, and healthy work environment by adhering to established standards, procedures, and legal regulations.
Maintain strict confidentiality in handling patient information and adhere to HIPAA compliance.
Promote and adhere to practice policies and procedures, contributing to the practice's reputation and success.
Embrace new challenges and opportunities to enhance job performance and value.
Fulfill any other duties as assigned by the Practice Manager and/or Director.
Education and/or Work Experience Requirements- Required
High school graduate with a combination of at least one year of experience in customer service, preferably in a medical office setting. Typing and computer skills; ability to operate office equipment; ability to stay calm in emergencies; good communication, written and organizational skills; ability to deal with multiple tasks at a time and prioritize accordingly; able to adapt and incorporate any new tasks presented; ability to exercise sound judgment; contribute new ideas and solutions to problems; ability to maintain good relationships with the Center's personnel and staff physicians; ability to maintain patient confidentiality.

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