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Patient Services Manager Jobs in Reston, VA (NOW HIRING)

... management or Savista's Helpline when there is a compliance concern or incident, HIPAA-compliant ... Knowledge of patient access services and the overall effect on the revenue cycle. * A thorough ...

... management or Savista's Helpline when there is a compliance concern or incident, HIPAA-compliant ... Knowledge of patient access services and the overall effect on the revenue cycle. * A thorough ...

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Patient Services Manager information

See Reston, VA salary details

$31.2K

$68.8K

$116.5K

How much do patient services manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for patient services manager in Reston, VA is $68,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $82,200.00 per year, depending on experience, location, and employer.

What is the difference between Patient Services Manager vs Patient Coordinator?

AspectPatient Services ManagerPatient Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are commonHigh school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial
Work EnvironmentSupervises staff, manages patient flow, and oversees administrative functions in clinics or hospitalsAssists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff
Employer & IndustryHospitals, clinics, healthcare organizationsMedical offices, outpatient clinics, healthcare facilities

The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.

How does a patient services manager typically collaborate with clinical staff to improve patient experience?

Patient Services Managers work closely with clinical staff such as nurses, physicians, and allied health professionals to streamline communication and ensure patients receive timely, coordinated care. They often facilitate interdisciplinary meetings, address patient feedback, and help resolve any service-related issues that arise. By fostering strong relationships and open communication across departments, Patient Services Managers play a key role in enhancing patient satisfaction and optimizing operational efficiency.

What does a patient services manager do?

A Patient Services Manager is responsible for overseeing the administrative and operational aspects of patient care within a healthcare facility. They coordinate schedules, manage patient admissions and discharges, and ensure that patients receive quality service throughout their stay or visit. Additionally, they supervise staff, address patient concerns, and work to improve the overall patient experience. Their role is essential in maintaining efficient and patient-centered healthcare delivery.

What are the key skills and qualifications needed to thrive as a patient services manager, and why are they important?

To thrive as a Patient Services Manager, you need a background in healthcare administration or a related field, often supported by a bachelor’s degree and experience in patient services or management. Familiarity with hospital information systems, scheduling software, and compliance standards such as HIPAA is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These abilities are crucial to coordinate efficient patient care operations, enhance service quality, and maintain regulatory compliance in healthcare settings.

How hard is it to become a patient services manager?

Becoming a patient services manager typically requires a bachelor's degree in healthcare administration, management, or a related field, along with several years of experience in healthcare or customer service roles. Strong leadership, communication skills, and knowledge of healthcare regulations are also important for advancement in this role.

What are the most commonly searched types of Patient Services jobs in Reston, VA?

The most popular types of Patient Services jobs in Reston, VA are:

What cities near Reston, VA are hiring for Patient Services Manager jobs?

Cities near Reston, VA with the most Patient Services Manager job openings:

Infographic showing various Patient Services Manager job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $68,752 per year, or $33.1 per hour.

Patient Service Coordinator

Broadlands Family Practice

Manassas Park, VA • On-site

Other

Posted 13 days ago


Job description

Patient Services Coordinator

Fairfax Family Practice Centers (FFPC) is seeking Patient Services Coordinators to join our team. The administrative support team members are a crucial part of our healthcare organization. Fairfax Family Practice Centers is an independent family medical practice, established over 50 years ago. With nine offices in Fairfax, Loudoun, and Prince William Counties and a dedicated team of primary care providers and staff, we have a rich history of providing exceptional patient-centered medical care to our community.

Our Patient Services Coordinators perform a variety of administrative activities to assist the medical team, patients and staff. This is an excellent opportunity to build strong, lasting patient relationships while working in a supportive and well-structured practice environment.

Responsibilities and Duties:

  • Performs scheduling duties such as verifying patient information, scheduling appointments for patients, requesting appropriate insurance information from patient to determine insurance eligibility.
  • Prepares and maintains patient information such as organizing lab results, reports, etc., reviews medical record and information requests and completing requests for information as needed, responds to requests regarding release of medical information.
  • Performs reception duties such as greeting patients, answering phones, providing accurate and pertinent information to callers, directing messages to appropriate team members.
  • Performs routine office-based patient account responsibilities such as collecting patient portion of coinsurance or copayments, checking patients out by reviewing patient encounter information and calculating/collecting appropriate payment, reconciling daily cash and charges, following up with patients on unpaid balances.
  • Performs administrative office tasks such as opening/closing office in accordance to policy, conducting inventory and maintaining supplies, assisting with special projects such as mass mailing and data entry, photocopying, scanning, and faxing documents as requested, maintaining the office to ensure a clean, professional appearance.

Requirements

Basic Skills and Competencies:

  • Knowledge of basic accounting and medical office procedures.
  • Maintains positive interactions with patients under stressful conditions.
  • Able to examine documents for completeness and accuracy.
  • Communicates clearly and professionally.
  • Work effectively and professionally with co-workers.
  • Maintains patient confidentiality.
  • Possesses time management and organizational skills.
  • Possesses appropriate knowledge of medical terminology.
  • Adheres to corporate and office specific policies and procedures.
  • Demonstrates the ability to prioritize tasks in an efficient manner.
  • Ability to understand and comply with all HIPAA, OSHA, and safety guidelines.

Computer Skills:

  • Demonstrates ability to learn specific job-related software applications and other company supported computer applications.
  • Has experience with EMR applications.
  • Demonstrates knowledge of and experience using Microsoft Office Products.
  • Is proficient in basic computer skills, including email, web browsing, and online communication tools.

Minimum Qualifications:

  • Education: High school diploma or equivalent.
  • Experience: Preferred one year business office experience preferably in a medical office practice. Experience in primary care practice preferred.