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Patient Services Manager Jobs in Florida (NOW HIRING)

Compass Group

Patient Services Manager

Panama City, FL · On-site

$55K - $62K/yr

As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed ...

Compass Group

Patient Services Manager

Panama City, FL · On-site

$55K - $62K/yr

As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed ...

Compass Group

Patient Services Manager

Panama City, FL · On-site

$55K - $62K/yr

As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed ...

Msmc

Patient Services Manager

Miami Beach, FL · On-site

Ensure all equipment in patient service areas is operational and maintained; initiate timely repair or replacement requests as needed. * Manage retherm processes and Aladdin system procedures to ...

Compass Group

PATIENT SERVICES MANAGER

Miami, FL · On-site

Job Summary Patient Services Manager - Hospitality Leadership Opportunity - University of Miami Health System At Morrison Healthcare, we're looking for a hospitality-driven leader to oversee dining ...

Compass Group

PATIENT SERVICES MANAGER

Miami, FL · On-site

Job Summary Patient Services Manager - Hospitality Leadership Opportunity - University of Miami Health System At Morrison Healthcare, we're looking for a hospitality-driven leader to oversee dining ...

Compass Group

PATIENT SERVICES MANAGER

Miami, FL · On-site

Job Summary Patient Services Manager - Hospitality Leadership Opportunity - University of Miami Health System At Morrison Healthcare, we're looking for a hospitality-driven leader to oversee dining ...

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Patient Services Manager information

See Florida salary details

$22.4K

$49.4K

$83.7K

How much do patient services manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for patient services manager in Florida is $49,384.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,100.00 and $59,000.00 per year, depending on experience, location, and employer.

What does a patient services manager do?

A Patient Services Manager is responsible for overseeing the administrative and operational aspects of patient care within a healthcare facility. They coordinate schedules, manage patient admissions and discharges, and ensure that patients receive quality service throughout their stay or visit. Additionally, they supervise staff, address patient concerns, and work to improve the overall patient experience. Their role is essential in maintaining efficient and patient-centered healthcare delivery.

What are the key skills and qualifications needed to thrive as a patient services manager, and why are they important?

To thrive as a Patient Services Manager, you need a background in healthcare administration or a related field, often supported by a bachelor’s degree and experience in patient services or management. Familiarity with hospital information systems, scheduling software, and compliance standards such as HIPAA is typically required. Strong leadership, problem-solving, and interpersonal communication skills help manage staff and ensure positive patient experiences. These abilities are crucial to coordinate efficient patient care operations, enhance service quality, and maintain regulatory compliance in healthcare settings.

How does a patient services manager typically collaborate with clinical staff to improve patient experience?

Patient Services Managers work closely with clinical staff such as nurses, physicians, and allied health professionals to streamline communication and ensure patients receive timely, coordinated care. They often facilitate interdisciplinary meetings, address patient feedback, and help resolve any service-related issues that arise. By fostering strong relationships and open communication across departments, Patient Services Managers play a key role in enhancing patient satisfaction and optimizing operational efficiency.

What is the difference between Patient Services Manager vs Patient Coordinator?

AspectPatient Services ManagerPatient Coordinator
CredentialsTypically requires a bachelor's degree in healthcare administration or related field; certifications like Certified Medical Manager (CMM) are commonHigh school diploma or associate degree; certifications like Certified Medical Administrative Assistant (CMAA) can be beneficial
Work EnvironmentSupervises staff, manages patient flow, and oversees administrative functions in clinics or hospitalsAssists patients with scheduling, registration, and initial inquiries, often working directly with patients and staff
Employer & IndustryHospitals, clinics, healthcare organizationsMedical offices, outpatient clinics, healthcare facilities

The Patient Services Manager focuses on overseeing administrative staff and operations, ensuring smooth patient services. In contrast, the Patient Coordinator primarily handles patient interactions, scheduling, and front-office duties. Both roles are essential in healthcare settings but differ in scope and responsibilities.

How hard is it to become a patient services manager?

Becoming a patient services manager typically requires a bachelor's degree in healthcare administration, management, or a related field, along with several years of experience in healthcare or patient services. Strong leadership, communication skills, and knowledge of healthcare regulations are also important, and some roles may require certification such as Certified Medical Manager (CMM).

What are the most commonly searched types of Patient Services jobs in Florida?

The most popular types of Patient Services jobs in Florida are:

What are popular job titles related to Patient Services Manager jobs in Florida?

For Patient Services Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Patient Services Manager jobs in Florida look for?

The top searched job categories for Patient Services Manager jobs in Florida are:

What cities in Florida are hiring for Patient Services Manager jobs?

Cities in Florida with the most Patient Services Manager job openings:

Patient Services Manager jobs near you
Infographic showing various Patient Services Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $49,384 per year, or $23.7 per hour.

Patient Services Manager

Orthopedic Specialists of SW Florida

Fort Myers, FL • On-site

Full-time

PTO

This job post has expired today. Applications are no longer accepted.

Job description

About OSSWF:
Orthopedic Specialists of SW Florida has been a cornerstone of orthopedic care in the Fort Myers area for over 26 years. Our practice boasts a team of 19 fellowship-trained orthopedic surgeons specializing in various subspecialities. We are committed to excellence and continued growth, offering comprehensive services including onsite Physical Therapy/Occupational Therapy, MRI, and digital X-ray. We prioritize patient care and strive for the highest standards of service.
Orthopedic Specialists of SW Florida's state-of-the-art, 60,000 square-foot facility incorporates the latest in leading-edge technology in order to provide optimal care for patients who have bone, joint, muscle and spine problems. Our office includes five Centers of Excellence and a full Physical Therapy and Occupational/Hand Therapy division, which work in close coordination with our physicians to provide non-operative, preoperative, post-operative and preventive care.
Job Summary: The Patient Services Manager is responsible for the direct supervision and day-to-day operations of the patient services department, which includes front desk and scheduling staff. The Patient Services Manager is responsible for ensuring smooth operations and developing and implementing patient services solutions to meet patient needs, while also ensuring compliance with Company and healthcare standards, as well as maintaining the safety and security of the patients, staff, and facility. The Patient Services Manager will focus on providing high quality patient care, teamwork, superior customer service as well as proactively managing and resolving patient or staff issues that arise.
Essential Functions:
  • Effectively staffs, trains, supervises, and leads all patient services staff and ensures that everyone understands their responsibilities specific to that area and has the necessary tools and resources to be successful
  • Oversees daily workflow and assures smooth departmental operations
  • Maintain familiarity with patient services staff employee roles
  • Establishes department goals and tracks progress toward these goals for quality improvement, fiscal productivity, and patient satisfaction
  • Responsible for identifying bottlenecks and making suggestions to address them, including other team members who might be affected in the solution
  • Apply and maintain a customer service-oriented environment with all teams, address patient complaints/concerns as they arise and escalates to the CAO when appropriate
  • Responsible for performance appraisals and staff development opportunities
  • Adequately staff departments, approve timecards, PTO requests, and monitor hours to minimize overtime
  • Conduct regularly scheduled staff meetings
  • Develop and implement customer service training and quality assurance programs
  • Work with staff to maintain positive office morale and to ensure that employees provide customer service excellence and a professional pleasant work environment
  • Responsible for inter-department communication with other departments
  • Ensure OSSWF's policies and procedures are followed
  • Other duties as assigned

Core Competences:
  • Responsible for promoting the Standards of Excellence for Orthopedic Specialists while demonstrating courteous and cooperative behavior toward patients, visitors, volunteers, peers and physicians
  • Effective leadership to be able to manage people and resources
  • Critical thinking skills that result in effective problem solving and process improvement
  • Demonstrated ability to create, initiate and integrate new concepts and practices to improve care and patient satisfaction
  • Flexibility to meet the fast-pace and demands of working with many different types of people and situations
  • Excellent interpersonal skills
  • Maintain strictest confidentiality in accordance with HIPAA compliance
  • Perform quality work within deadlines with or without direct supervision

Minimum requirements (education, experience, special skills and licenses or certifications required):
  • Associate's degree required, Bachelors' degree preferred
  • At least 3 years of leadership experience required
  • Experience in a medical office practice required
  • Demonstrated expertise in continuous quality improvement, customer service, and team building

Essential Physical Functions:
  • Work demands prolonged periods of sitting, walking, standing, bending, occasional walking up and down stairs, carrying cumbersome items such as: records, supplies (less than 15 pounds) working the equipment, and physical stress. (Work is 90-100% sitting and walking)
  • Manual dexterity sufficient to operate keyboard, calculator and other office equipment as necessary
  • Ability to view computer screens for long periods of time

Equipment Used:
  • Computer, scanner, printer, calculator, photocopier, facsimile, telephones

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