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Patient Services Coordinator Jobs in Decatur, GA

Thomas Eye Group

Patient Services Representative

Atlanta, GA · On-site

$16.75 - $21.50/hr

Patient Services Representative CBO - Atlanta, GA 30328 Overview Level Experienced Position Type ... scheduling/coordinating appointments accurately and efficiently. Consistently answers general ...

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Medix

Patient Services Representative

Snellville, GA · On-site

$15 - $19.25/hr

Job Summary We are seeking a dedicated Patient Service Representative for our client. The primary ... coordinating authorizations, and assisting patients with their insurance inquiries. Key ...

OrthoAtlanta

Patient Services Representative

Marietta, GA · On-site

$15.75 - $20.25/hr

What You'll Do As a Patient Services Representative at OrthoAtlanta, you'll: * Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures

Ortho Atlanta

Patient Services Representative

Marietta, GA · On-site

$16.50 - $21/hr

What You'll Do As a Patient Services Representative at OrthoAtlanta, you'll: * Greet patients warmly, check them in and out, and help with questions about appointments, insurance, or procedures

Elks Aidmore Incorporated

Service Coordinator

Conyers, GA · On-site

$15.25 - $19.25/hr

... Services, Service Coordinator, Evening Supervisor and Direct Care Specialists. The Service ... Coordinator will be accountable to and supervised by the assigned team and the program ...

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Patient Services Coordinator information

See Decatur, GA salary details

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How much do patient services coordinator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for patient services coordinator in Decatur, GA is $20.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $23.46 per hour, depending on experience, location, and employer.

What is the difference between Patient Services Coordinator vs Medical Office Assistant?

AspectPatient Services CoordinatorMedical Office Assistant
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentClinics, hospitals, healthcare officesClinics, medical offices, outpatient facilities
Primary ResponsibilitiesScheduling, patient communication, insurance verificationAdministrative tasks, data entry, patient check-in/out
Employer & Industry UsageHealthcare providers, hospitalsMedical practices, outpatient clinics

Both roles involve administrative support in healthcare settings, but Patient Services Coordinators focus more on patient communication and scheduling, while Medical Office Assistants handle more clerical and administrative tasks. They often work together to ensure smooth patient flow and office operations.

What are some common challenges patient services coordinators face when managing patient appointments and communication?

Patient Services Coordinators often handle a high volume of appointment scheduling, which can be challenging when balancing urgent patient needs, provider availability, and last-minute changes. Additionally, they must communicate effectively with patients who may have questions or anxieties about their care, requiring compassion and strong interpersonal skills. Navigating electronic health record systems and ensuring accurate data entry are also critical, as mistakes can impact patient care and clinic operations. Building strong organizational habits and maintaining clear communication with both patients and clinical staff are key to overcoming these challenges.

What are the key skills and qualifications needed to thrive as a patient services coordinator?

To thrive as a Patient Services Coordinator, you need strong organizational skills, attention to detail, and a background in healthcare administration or a related field, often supported by an associate's degree or relevant experience. Familiarity with medical scheduling software, electronic health records (EHR) systems, and insurance verification tools is typically required. Exceptional communication, problem-solving abilities, and a patient-centered attitude help you excel in managing patient interactions and coordinating care. These skills are crucial for ensuring efficient operations, positive patient experiences, and effective coordination between patients and healthcare providers.

What does a patient services coordinator do?

A Patient Services Coordinator is responsible for managing the administrative and communication tasks involved in patient care within a healthcare facility. They schedule appointments, handle patient intake, answer questions about services, and act as a liaison between patients, medical staff, and insurance providers. Their goal is to ensure a smooth and positive experience for patients by addressing their needs and helping them navigate the healthcare system.

What degree do you need for a patient services coordinator?

A patient services coordinator typically needs at least a high school diploma or equivalent; however, many employers prefer candidates with an associate's or bachelor's degree in healthcare administration, health sciences, or a related field. Relevant skills include strong communication, organization, and familiarity with healthcare software systems. Certifications such as Certified Medical Office Manager (CMOM) can also enhance job prospects.

What does a patient services coordinator do?

A patient services coordinator performs administrative and customer service duties at a medical facility. These duties include coordinating appointment schedules, counseling patients on treatment options available to them, and assessing benefit or insurance plans. Qualifications for this job include a high school diploma and some postsecondary training in medical administration and clerical work. You should be familiar with health benefits, medical billing, accounting, and be competent with computer software.

More about Patient Services Coordinator jobs
What are the most commonly searched types of Patient Services jobs in Decatur, GA? The most popular types of Patient Services jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Patient Services Coordinator jobs? Cities near Decatur, GA with the most Patient Services Coordinator job openings:
Patient Services Coordinator jobs near you
Infographic showing various Patient Services Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $42,589 per year, or $20.5 per hour.

Patient Services Representative

THOMAS EYE GROUP PC

Atlanta, GA • On-site

$16.75 - $21.50/hr

Full-time

Re-posted 23 days ago

Job description

Responsible for interacting professionally and efficiently with all callers, patients, and associates. Must have a desire to provide customer service and achieve the goals and objectives established by the Thomas Eye Group. Will greet and welcome callers in an eloquent telephone manner that may lead to scheduling/coordinating appointments accurately and efficiently. Consistently answers general questions about the clinic's policies, procedures, and services. Must display kindness and a caring attitude to ensure that the caller's experience is positive. Consistently enters data in the EMR system and records detailed information in the patient file. Communication must be professional and effective when speaking with patients, insurance providers, medical providers, physicians, and staff. Maintains the work area in a neat and organized manner.
Required Minimum Education: High School Diploma;
Required Minimum Experience: 1 year in medical practice and 1-2 years in a call center required
A combination of experience, education, and/or training that substantially demonstrates the following knowledge, skills, and abilities
  • Knowledge of Medicare, Medicaid, commercial insurance carriers, managed care, and EMR systems
  • Ability to successfully communicate with physicians, management, and other staff as required to execute job duties
  • Be dependable, a self-starter, and work with some level of independence to achieve results
  • Ability to work efficiently, independently, and in a team environment
  • Ability to give and receive constructive criticism to improve skills and understanding of tasks
  • Ability to function well in a team environment, maintain good communication with co-workers and supervisors
  • Must understand TEG's mission and objectives and the importance of attitude, attendance, accuracy, appearance, aptitude, and adaptability in achieving objectives
  • Knowledge of MS Word, Excel, and the Internet
  • Provides a caller with first-call resolution
  • Listens, builds rapport, and displays empathy and courtesy with callers/patients
  • Systematically and thoroughly researches, and effectively communicates all options and resources for callers
  • Responsible for balancing patient needs with high call volume
  • Records patient's complete demographic and insurance information, and enters it into the EMR system with accuracy
  • Willing and able to take the initiative to identify problems and suggest ways of correction
  • Be able to understand the doctors' schedules and special testing for each TEG location
  • Gathers information and uses relevant resources (telephone, computer applications, and resource books)
  • Data entry must be completed in a timely fashion with accuracy
  • Works with the Call Center Supervisor to ensure doctors' schedules are reviewed daily for open appointments and accuracy for the listed procedure and patient information.
  • Send tasks to all locations with the patient's request as needed.
  • Must be able to multitask without losing composure or becoming frustrated.
  • Must maintain a busy call productivity rate of taking 85 calls or better daily.
  • Must have a pleasant telephone voice/excellent interpersonal skills, and maintain a Quality Score of 85 or above
  • Attend training meetings, associate meetings, and organizational committee meetings as requested
  • Follows and ensures implementation of TEG policies and procedures
  • Reports onsite as needed.
  • Performs other duties as assigned

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