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Patient Services Assistant Jobs in Springfield, TN

Ensures referral/admission process is completed within Caris HealthCare's customer service standards. Assist with assignment of patient care staff. Monitors scheduling of patient care staff Assist ...

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Patient Services Assistant information

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$10

$17

$25

How much do patient services assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for patient services assistant in Springfield, TN is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $21.11 per hour, depending on experience, location, and employer.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

Is being a patient services assistant a stressful job?

Patient Services Assistants often experience a moderate level of stress due to managing patient interactions, scheduling, and administrative tasks in a healthcare environment. The job requires strong communication skills and the ability to handle busy periods, but stress levels can vary based on workload and workplace support.

What are the duties of a patient services assistant?

A patient services assistant is responsible for greeting patients, scheduling appointments, updating patient records, and assisting with administrative tasks in healthcare settings. They often communicate with patients and healthcare staff, use electronic health record systems, and ensure a smooth patient experience.
More about Patient Services Assistant jobs

What are the most commonly searched types of Patient Services jobs in Springfield, TN?

The most popular types of Patient Services jobs in Springfield, TN are:

What job categories do people searching Patient Services Assistant jobs in Springfield, TN look for?

The top searched job categories for Patient Services Assistant jobs in Springfield, TN are:

What cities near Springfield, TN are hiring for Patient Services Assistant jobs?

Cities near Springfield, TN with the most Patient Services Assistant job openings:

Infographic showing various Patient Services Assistant job openings in Springfield, TN as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,280 per year, or $17.9 per hour.

Patient Service Representative | PRN

Radiology Partners

Nashville, TN • On-site

$17 - $21.50/hr

Other

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Radiology Partners rating

6.4

Company rating: 6.4 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

648th of 898 rated healthcare providers


Job description

Job Description:
JOIN PREMIER RADIOLOGY (A Radiology Partners practice): Make a local impact in the Greater Nashville, TN area!
At Premier Radiology, we believe transforming radiology starts with investing in the people who deliver care every day. As a practice of Radiology Partners (RP), Premier combines a strong local presence across Tennessee with the support and resources of a leading national radiology organization-delivering exceptional outpatient imaging while offering healthcare professionals meaningful, sustainable careers.
ABOUT PREMIER RADIOLOGY & RADIOLOGY PARTNERS, INC.
Premier Radiology is one of the leading outpatient imaging providers across Tennessee, known for convenient access, high-quality care, and an exceptional patient experience. As a proud practice of Radiology Partners (RP), Premier pairs trusted local care with the resources and clinical standards of a purpose-built national radiology organization focused on quality, access, and innovation.
With 20+ outpatient imaging centers throughout the Nashville market, Premier Radiology combines:
  • Access to hundreds of board-certified RP radiologists
  • Advanced diagnostic technology
  • Convenient, community-based locations
Together, RP and Premier Radiology are redefining how imaging supports patients, referring providers, and the clinicians who make care possible. When you join Premier Radiology, you'll be backed by Radiology Partners (RP)-a nationally recognized organization that prioritizes clinical excellence and a people-first culture.
WHY JOIN US:
  • Competitive compensation and comprehensive total rewards
  • True work-life balance in an outpatient setting-no on-call shifts or overnights
  • Consistent RP standards with local leadership and support
  • Opportunities for modality cross-training and professional growth
  • A fun, team-first culture at Premier Radiology-collaborative, supportive, and grounded in safety and trust
Radiology Partners has been Certified Great Place to Work™ for five consecutive years, reflecting the experiences of team members across our practices nationwide.
POSITION SUMMARY:
  • Greet patients at our imaging centers and assist them with scheduling of appointments, registering for procedures, maintaining medical records, and other related tasks
  • Vital role to ensure patient satisfaction
  • Candidate will need to be service-oriented and considerate of the patient's condition
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:
  • High School or equivalent preferred
  • Background in healthcare is preferred
  • Background with Eclinical Works Practice Management System Preferred
  • Strong organizational skill
FOR MORE INFORMATION:
Learn more about this opportunity here:
Link to Job Description here.
COMPENSATION & TOTAL REWARDS:
Final compensation is determined based on education, experience, certifications, and geographic factors.
In addition to competitive pay, Radiology Partners offers a robust total rewards package, which may include:
  • Health and wellness coverage options
  • 401(k) with employer offerings
  • Paid time off and paid holidays
  • Incentive and productivity programs (where eligible)
  • Family planning and telehealth benefits
    (All benefits subject to eligibility requirements.)

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History.
Radiology Partners participates in E-verify.
Beware of Fraudulent Messages: Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email Talent@radpartners.com to notify our team.
RADIOLOGY PARTNERS OVERVIEW
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion, and a healthy respect for differences.
Radiology Partners participates in E-verify.

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