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Patient Services Assistant Jobs in Springfield, TN

Pacs

Social Services Assistant

Gallatin, TN · On-site

Essential Duties Assist the Social Service Director/Consultant in the planning, developing ... patient services to include optometry, podiatry, dentistry and psychiatric services. Assists in ...

The Surgical Clinic

Patient Service Rep

Nashville, TN · On-site

$17 - $21.50/hr

The Patient Service Representative provides total medical office support including registration and ... Conduct patient check-in and check-out procedures in accordance with clinic policies. * Assist ...

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Patient Services Assistant information

See Springfield, TN salary details

$10

$17

$25

How much do patient services assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for patient services assistant in Springfield, TN is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $21.11 per hour, depending on experience, location, and employer.

What is a patient services assistant?

A patient services assistant works in a customer-facing role in a medical facility. In this role, you do not provide medical care to patients, but rather help with administrative tasks such as setting appointments, sending referrals to specialists, answering questions, contacting insurance companies, and dealing with billing. In some healthcare organizations, you may also connect patients with the services that they need. In larger hospitals, patient services assistants work as personal administrative aides for one doctor or one department. You can find opportunities for advancement if you obtain a degree in medical administration or a related field.

What are the key skills and qualifications needed to thrive as a patient services assistant, and why are they important?

To thrive as a Patient Services Assistant, you need strong organizational skills, attention to detail, and a basic understanding of healthcare procedures, typically supported by a high school diploma or equivalent. Familiarity with medical scheduling software, electronic health records (EHRs), and office equipment is often required. Excellent communication, empathy, and a service-oriented attitude are soft skills that make someone stand out in this role. These competencies ensure efficient patient support, accurate information management, and a positive patient experience within healthcare settings.

What are the main challenges patient services assistants face when balancing administrative duties with direct patient interactions?

Patient Services Assistants often juggle multiple responsibilities, including managing patient check-ins, scheduling appointments, handling phone inquiries, and providing support to clinical staff. One of the main challenges is maintaining accuracy and efficiency in administrative tasks while delivering compassionate, attentive service to patients who may be anxious or unwell. Effective time management and strong communication skills are essential for successfully navigating these demands and ensuring a positive experience for both patients and coworkers.

What is the difference between Patient Services Assistant vs Medical Receptionist?

AspectPatient Services AssistantMedical Receptionist
CredentialsHigh school diploma or equivalent; certification optionalHigh school diploma or equivalent; certification optional
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesPatient check-in, scheduling, assisting with patient needsScheduling appointments, answering phones, managing patient records

Both roles involve front-office tasks in healthcare settings, often requiring similar credentials. The Patient Services Assistant focuses more on direct patient interaction and support, while the Medical Receptionist primarily handles administrative tasks like scheduling and communication. Both positions are essential for smooth healthcare operations and are commonly found in hospitals and clinics.

Is being a patient services assistant a stressful job?

Patient Services Assistants often experience a moderate level of stress due to managing patient interactions, scheduling, and administrative tasks in a healthcare environment. The job requires strong communication skills and the ability to handle busy periods, but stress levels can vary based on workload and workplace support.

What are the duties of a patient services assistant?

A patient services assistant is responsible for greeting patients, scheduling appointments, updating patient records, and assisting with administrative tasks in healthcare settings. They often communicate with patients and healthcare staff, use electronic health record systems, and ensure a smooth patient experience.
More about Patient Services Assistant jobs

What are the most commonly searched types of Patient Services jobs in Springfield, TN?

The most popular types of Patient Services jobs in Springfield, TN are:

What job categories do people searching Patient Services Assistant jobs in Springfield, TN look for?

The top searched job categories for Patient Services Assistant jobs in Springfield, TN are:

What cities near Springfield, TN are hiring for Patient Services Assistant jobs?

Cities near Springfield, TN with the most Patient Services Assistant job openings:

Patient Services Assistant jobs near you
Infographic showing various Patient Services Assistant job openings in Springfield, TN as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,280 per year, or $17.9 per hour.

Dental Patient Services Coordinator

Periodontal and Implant Associates of Middle Tennessee, PLLC

Nashville, TN • On-site

$23 - $28/hr

Full-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Dental Patient Services Coordinator

Nashville, TN

$23–$28 per hour (based on experience)
Monday–Thursday | 6:30 AM – 3:30 PM (with occasional Fridays)
✅ No Nights
✅ No Weekends
✅ Several 3-Day Weekends Throughout the Year

Job Type: Full-time

About Us

Periodontal and Implant Associates of Middle Tennessee is a high-quality, patient-focused periodontal and implant specialty practice dedicated to delivering exceptional care in periodontal therapy, dental implants, and oral surgery.

Our team is committed to excellence in both clinical outcomes and the overall patient experience. We strive to maintain a professional, supportive, and positive work environment where team members are valued and respected.

We are currently seeking a reliable, motivated, and organized Dental Patient Services Coordinator to join our growing team.

Position Summary

As the Dental Patient Services Coordinator, you will be the first point of contact for our patients and play a key role in creating a welcoming and efficient office environment.

This position is responsible for managing front desk operations, supporting patient scheduling and communication, and ensuring a smooth experience from check-in to check-out.

Your professionalism, communication skills, and attention to detail will help support both our team and our patients.

Key Responsibilities

  • Greet and welcome patients in a warm and professional manner
  • Manage appointment scheduling, confirmations, cancellations, and recall systems
  • Handle patient check-in and check-out, including collecting co-pays and providing treatment estimates
  • Verify dental insurance eligibility and benefits
  • Maintain accurate and up-to-date patient records
  • Communicate with patients regarding treatment plans, account balances, and insurance questions
  • Coordinate with clinical staff to ensure smooth patient flow
  • Maintain cleanliness and organization of the front office area
  • Assist with administrative tasks as needed
  • Perform general computer and keyboard tasks
  • Occasionally travel to other locations if needed (primary assignment will be Green Hills in Nashville, TN)

Qualifications

  • 2+ years of dental front office experience required
  • Specialty practice experience preferred (Periodontics or Oral Surgery a plus)
  • Cross-trained Registered Dental Assistants (RDAs) encouraged to apply
  • Strong knowledge of dental terminology, procedures, and insurance processes
  • Experience with Open Dental or similar dental practice management software preferred
  • Excellent customer service and communication skills
  • Highly organized and detail-oriented
  • Ability to multitask in a fast-paced environment
  • Positive, team-oriented attitude
  • High school diploma or equivalent (additional dental training preferred)

Compensation & Benefits

  • Competitive hourly pay based on experience
  • Health insurance stipend (after 90 days)
  • Paid time off and holidays (after 90 days)
  • 401(k) with company matching (after 1 year)
  • Profit sharing / bonus opportunities (after 90 days)
  • Uniform allowance (after 90 days)
  • Continuing education opportunities
  • Supportive, professional work environment
  • Team appreciation events
  • Free parking
  • Opportunities for advancement

How to Apply

If you are passionate about patient care and enjoy working in a professional dental environment, we would love to hear from you.

Please submit:

  • Resume
  • Three professional references
  • Salary requirements

Background checks may apply. Reliability and prior dental experience are required.