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Patient Service Worker Jobs (NOW HIRING)

2020 Companies

Patient Service Specialist

Venice, FL · On-site

$15.25 - $21/hr

As Patient Services Specialist, you will ensure a high level of patient service is provided ... Collaborative approach in working with the wider administration team and other internal customers ...

Select Medical

Patient Service Specialist

Mesquite, TX · On-site

$18 - $25/hr

Coordinates patient appointments, working with Center manager to minimize cancellations and support ... Travels Attends all mandatory meetings and in-service education programs. * Travels to non-home ...

Hired by Matrix

Patient Service Rep

Pipersville, PA · On-site

$17.75 - $22.75/hr

... if working the Saturday to make 40 hours. * A sample schedule would be: * Monday 7:45a-4:15p ... Patient Service & Scheduling: * Answering patient calls and handling inquiries promptly, following ...

usrs2

Patient Service Representative

San Antonio, TX · On-site

$15.75 - $20/hr

... position working Monday-Friday 10am-6pm. The Patient Service Representative will assist patients with check in, check out, insurance verification, and appointment scheduling. Duties ...

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Patient Service Worker information

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How much do patient service worker jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient service worker in the United States is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What is a patient service worker?

Patient Service Workers are healthcare support staff responsible for ensuring the comfort, safety, and well-being of patients in hospitals and other medical facilities. Their duties often include delivering meals, cleaning patient rooms, assisting with the transportation of patients, and providing basic non-medical support. They play a vital role in maintaining a clean and welcoming environment, as well as supporting the medical team by handling logistical and hospitality-related tasks. Patient Service Workers help create a positive experience for patients and their families during their stay.

What skills and qualifications are needed to be a patient service worker?

To thrive as a Patient Service Worker, you need strong customer service skills, basic healthcare knowledge, and often a high school diploma or equivalent. Familiarity with hospital information systems, scheduling software, and electronic health records is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help build rapport with patients and support staff. These skills and qualities are essential for ensuring efficient patient flow, positive patient experiences, and effective communication within healthcare settings.

What challenges do patient service workers face and how can they be managed?

Patient Service Workers often encounter challenges such as managing high patient volumes, addressing diverse patient needs, and maintaining clear communication in a fast-paced environment. Flexibility, strong interpersonal skills, and the ability to stay organized under pressure are key to overcoming these hurdles. Many organizations provide training and support systems to help Patient Service Workers handle difficult situations and ensure positive patient experiences. Collaborating closely with medical staff and staying informed about hospital procedures can also help make daily tasks more manageable.

What is the difference between Patient Service Worker vs Medical Assistant?

AspectPatient Service WorkerMedical Assistant
CredentialsHigh school diploma or equivalent; some certificationsHigh school diploma; certification preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, administrative tasksClinical tasks, patient prep, basic medical procedures

While both roles involve patient interaction and work in healthcare settings, Patient Service Workers primarily handle administrative and front-desk duties, whereas Medical Assistants perform clinical tasks alongside administrative responsibilities. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a patient service worker?

To become a patient service worker, candidates typically need a high school diploma or equivalent and may complete on-the-job training or a certification program in healthcare customer service. Strong communication skills, empathy, and familiarity with medical terminology or electronic health records are also beneficial for this role.
More about Patient Service Worker jobs

What states have the most Patient Service Worker jobs?

States with the most job openings for Patient Service Worker jobs include:

What are popular job titles related to Patient Service Worker jobs?

For Patient Service Worker jobs, the most frequently searched job titles are:

Patient Service Worker jobs near you
Infographic showing various Patient Service Worker job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,475 per year, or $19 per hour.

Patient Service Representative

Richmond, VA • On-site

Richmond Gastroenterology Associates Inc.
Outpatient Health Care • 51 - 200 employees
Learn more about Richmond Gastroenterology Associates Inc.external

$17 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

Join Richmond Gastroenterology Associates Inc. as a Full-Time Patient Service Representative and immerse yourself in a dynamic healthcare environment! This onsite role offers you the chance to make a tangible impact on patient care while working alongside a team that values innovation and empathy. Experience the thrill of being the first point of contact for patients, navigating challenges with a problem-solving mindset.
You will be part of a culture that celebrates flexibility and fun while ensuring a strong focus on customer satisfaction. Collaborate with talented professionals who are not just co-workers but mentors in excellence and integrity. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. Seize this opportunity to contribute to a purpose-driven organization that prioritizes the health and happiness of its community! Your journey in transforming patient experiences starts here.
Day to day as a Patient Service Representative
As a Full-Time Patient Service Representative at Richmond Gastroenterology Associates Inc., your daily responsibilities will include warmly greeting patients and visitors, ensuring a welcoming atmosphere from the moment they arrive. You will handle scheduling appointments efficiently, managing patient records with accuracy and compassion. Expect to answer phone inquiries and provide clear, informative responses to patient questions, showcasing your customer-centric approach.
Daily tasks will involve coordinating with healthcare providers to ensure seamless communication and timely patient care, all while maintaining a focus on safety and excellence. You will also engage in problem-solving activities, assisting patients with any logistical challenges they may face. Embrace a flexible workday that encourages collaboration and learning, as you contribute to the overall well-being of our valued patients.
Are you the Patient Service Representative we're looking for?
To thrive as a Full-Time Patient Service Representative at Richmond Gastroenterology Associates Inc., you will need a blend of interpersonal and organizational skills that align with our core values. Strong communication abilities are essential; you should be adept at conveying information clearly and empathetically, ensuring that patients feel understood and supported. A customer-centric mindset is crucial, as you will be the face of our organization, directly impacting patient experiences. Excellent problem-solving skills are necessary, enabling you to navigate various challenges and find solutions efficiently. You should possess a keen attention to detail, ensuring accurate patient records and appointment management.
Flexibility is key, as the healthcare environment can be dynamic and require quick adaptability. Additionally, a collaborative spirit will help foster a positive team atmosphere, allowing you to work effectively with colleagues and medical professionals. Embrace the opportunity to be an integral part of a forward-thinking team dedicated to patient care excellence.
Will you join our team?
If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!

Apply