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Patient Service Worker Jobs (NOW HIRING)

Oneoncology

Patient Service Specialist

Sarasota, FL · On-site

$15.75 - $21.50/hr

As the Patient Services Specialist, you are responsible for providing administrative and general ... Collaborative approach in working with the wider administration team and other internal customers ...

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred. Patient Service Representative Work Schedule * Monday - Friday, Day Shift Patient ...

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred. Patient Service Representative Work Schedule * Monday - Friday, Day Shift Patient ...

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred. Patient Service Representative Work Schedule * Monday - Friday, Day Shift Patient ...

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.25 - $22/hr

Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred. Patient Service Representative Work Schedule * Monday - Friday, Day Shift Patient ...

Oneoncology

Patient Service Specialist

Hialeah, FL · On-site

$14.75 - $20.25/hr

As the Patient Services Specialist, you are responsible for providing administrative and general ... Collaborative approach in working with the wider administration team and other internal customers ...

TidalHealth

Patient Service Representative

Salisbury, MD · On-site

$17.09 - $23.08/hr

Experience working with Microsoft Office computer programs, practice management systems and spreadsheets preferred. Patient Service Representative Work Schedule * Monday - Friday, Day Shift Patient ...

Advance Community Health

Patient Service Associate

Raleigh, NC · On-site

$16.50 - $21/hr

Mobile Unit Patient Services Associate We are seeking a full-time, hardworking, and enthusiastic ... Minimum of High school Diploma or GED. * 1-2 years related experience working as a receptionist or ...

Phenom People

Patient Service Specialist

Livonia, MI · On-site

$15.50 - $17/hr

Working as a Patient Service Specialist at Select Medical can be a highly fulfilling job that allows you to not only have a positive impact on the patient's experience, but also your coworkers ...

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Patient Service Worker information

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How much do patient service worker jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient service worker in the United States is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.36 per hour, depending on experience, location, and employer.

What is a patient service worker?

Patient Service Workers are healthcare support staff responsible for ensuring the comfort, safety, and well-being of patients in hospitals and other medical facilities. Their duties often include delivering meals, cleaning patient rooms, assisting with the transportation of patients, and providing basic non-medical support. They play a vital role in maintaining a clean and welcoming environment, as well as supporting the medical team by handling logistical and hospitality-related tasks. Patient Service Workers help create a positive experience for patients and their families during their stay.

What skills and qualifications are needed to be a patient service worker?

To thrive as a Patient Service Worker, you need strong customer service skills, basic healthcare knowledge, and often a high school diploma or equivalent. Familiarity with hospital information systems, scheduling software, and electronic health records is typically required. Exceptional interpersonal skills, patience, and the ability to remain calm under pressure help build rapport with patients and support staff. These skills and qualities are essential for ensuring efficient patient flow, positive patient experiences, and effective communication within healthcare settings.

What challenges do patient service workers face and how can they be managed?

Patient Service Workers often encounter challenges such as managing high patient volumes, addressing diverse patient needs, and maintaining clear communication in a fast-paced environment. Flexibility, strong interpersonal skills, and the ability to stay organized under pressure are key to overcoming these hurdles. Many organizations provide training and support systems to help Patient Service Workers handle difficult situations and ensure positive patient experiences. Collaborating closely with medical staff and staying informed about hospital procedures can also help make daily tasks more manageable.

What is the difference between Patient Service Worker vs Medical Assistant?

AspectPatient Service WorkerMedical Assistant
CredentialsHigh school diploma or equivalent; some certificationsHigh school diploma; certification preferred
Work EnvironmentHospitals, clinics, outpatient facilitiesClinics, hospitals, physician offices
Job DutiesPatient check-in, scheduling, administrative tasksClinical tasks, patient prep, basic medical procedures

While both roles involve patient interaction and work in healthcare settings, Patient Service Workers primarily handle administrative and front-desk duties, whereas Medical Assistants perform clinical tasks alongside administrative responsibilities. Understanding these differences helps in choosing the right career path or job search focus.

How do I become a patient service worker?

To become a patient service worker, candidates typically need a high school diploma or equivalent and may complete on-the-job training or a certification program in healthcare customer service. Strong communication skills, empathy, and familiarity with medical terminology or electronic health records are also beneficial for this role.
More about Patient Service Worker jobs

What states have the most Patient Service Worker jobs?

States with the most job openings for Patient Service Worker jobs include:

What are popular job titles related to Patient Service Worker jobs?

For Patient Service Worker jobs, the most frequently searched job titles are:

Patient Service Worker jobs near you
Infographic showing various Patient Service Worker job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,475 per year, or $19 per hour.

Patient Service Specialist

Sarasota, FL • On-site

Oneoncology
Health Care and Social Assistance • 1 - 5K employees
Learn more about Oneoncologyexternal

$15.75 - $21.50/hr

Full-time

Re-posted 12 days ago

OneOncology rating

7.9

Company rating: 7.9 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

Job description

Why Join Us?

SunState Medical Specialists (SMS) is proud to be a part of OneOncology in delivering exceptional, community-based specialty care across Florida. With a team of 105 physicians spanning urology, radiation oncology, medical oncology, breast surgery, general surgery, and head and neck surgery, SMS is committed to providing high-quality, accessible care. Our practice continues to expand services by offering advanced radiation therapies, in-house pharmacy and laboratory capabilities, care management, theranostics, cutting-edge diagnostic imaging, and clinical research. We are dedicated to recruiting top-tier physicians to help increase access to affordable, high-quality care throughout the state.

Job Description:

As the Patient Services Specialist, you are responsible for providing administrative and general support to staff, patients and Physicians to ensure that a high quality, professional and efficient administration service is consistently provided to patients. This role is a crucial link between our patient's and clinical teams.

Your key responsibilities:

As Patient Services Specialist, you will ensure a high level of patient service is provided including anticipating needs, maintaining patient service expectations, and reacting to feedback. You are expected to maintain a professional service which meets patient needs.

  • Customer Service

  • Monitoring and reacting to patient feedback

  • Monitoring the flow of patients and directing as appropriate

  • Answering and attending to all telephone calls in a timely manner

  • Responding to queries in accordance with the privacy policy

  • Having a breadth of service knowledge to respond to patient queries

  • Providing support to Physicians and other internal customers, as required

  • Assist with patient questions regarding billing and insurance payments

  • Maintenance and improvement of the patients' waiting room

  • Maintaining the look and feel of both patient and employee-facing spaces, restocking supplies, and organization

  • Dealing with people traffic, by directing vendors and visitors as they come and ensuring compliance to sign in protocols

  • Maintaining the Integrity of Patient Records

  • Scheduling Physician appointments with regard to availability & appropriate timeframes

  • Undertaking all actions to support a Physicians clinic visit, including ensuring the completeness of patient records prior to and subsequent to the visit

  • Admitting and discharging patients, prior to and following, consultation, evaluation and follow-up appointments

  • Registering new patients in a timely manner and ensuring the accuracy of personal and billing details

  • Ensuring all documentation and correspondence required for the consultations appointment is registered

  • Creating referring doctor records as required

  • Following up on referrals

  • Document management

Qualifications

  • High School Diploma or equivalent

  • Demonstrated ability in an administrative role within a busy, customer focused environment, medical preferred.

  • Handle and resolve urgent matters and time critical medical appointments

  • Strong organization and communication skills, with the ability to liaise with both internal and external stakeholders.

  • Proven experience to work effectively both independently and in a team environment.

  • Knowledge of patient billing systems and related funding mechanisms.

  • Ability to use clinical administration systems, as well as Microsoft Office software

  • Collaborative approach in working with the wider administration team and other internal customers, in line with the organization values.

  • Flexible approach to work

  • Travel as required to other centers

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