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Patient Service Representative Jobs in Springfield, MO

DPDHL

Customer Service Representative

Springfield, MO · On-site

$20.40/hr

Position: Customer Service Rep Shift: TBD Pay: $20.40 In addition to the general below, the ideal candidate will also possess the following skills and/or experience: A minimum of (1) one year ...

DPDHL

Customer Service Representative

Springfield, MO · On-site

$20.40/hr

Position: Customer Service Rep Shift: TBD Pay: $20.40 In addition to the general below, the ideal candidate will also possess the following skills and/or experience: A minimum of (1) one year ...

DHL

Customer Service Representative

Springfield, MO · On-site

$20.40/hr

Position: Customer Service Rep Shift: TBD Pay: $20.40 In addition to the general below, the ideal candidate will also possess the following skills and/or experience: A minimum of (1) one year ...

OMB Bank

Customer Service Representative - PT

Springfield, MO · On-site

$13.75 - $18.50/hr

Customer Service Representative - Part-Time Job Summary The Customer Service Representative must be friendly, energetic, personable, comfortable working in a professional environment, committed to ...

PTSolutions

Customer Service Representative

Nixa, MO · On-site

$14.25 - $19.25/hr

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives. In ... patient, detail-oriented, confident troubleshooting issues using the appropriate methods & tools ...

PTSolutions

Customer Service Representative

Nixa, MO · On-site

$14.25 - $19.25/hr

At PTSolutions, we are looking to add to our growing team of Customer Service Representatives. In ... patient, detail-oriented, confident troubleshooting issues using the appropriate methods & tools ...

Lincare Holdings, Inc.

Customer Service Rep

Springfield, MO · On-site

$14.50 - $19.75/hr

Assesses customer need for additional products/services * Assesses customer compliance with ... Read and analyze documents such as patient orders * Comprehend pharmacy prescription terminology

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Patient Service Representative information

See Springfield, MO salary details

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How much do patient service representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for patient service representative in Springfield, MO is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.47 per hour, depending on experience, location, and employer.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer candidates with previous experience in customer service or healthcare, and on-the-job training is often provided. Certification is not usually required but can enhance job prospects.

Is it hard to be a patient service representative?

Being a patient service representative involves handling administrative tasks, communicating with patients, and managing scheduling, which can be demanding but manageable with good organizational and communication skills. The role often requires attention to detail, multitasking, and familiarity with medical office software, but it generally does not require advanced technical training.

What are popular job titles related to Patient Service Representative jobs in Springfield, MO?

For Patient Service Representative jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Patient Service Representative jobs in Springfield, MO look for?

The top searched job categories for Patient Service Representative jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Patient Service Representative jobs?

Cities near Springfield, MO with the most Patient Service Representative job openings:

Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,022 per year, or $16.8 per hour.

Customer Service Representative

Mini-Circuits Careers

Springfield, MO • On-site

$18 - $20/hr

Full-time

Posted 3 days ago

New

Job description

Mini-Circuits designs, manufactures and distributes integrated circuits, modules, and sub-systems for high performance radio frequency (RF) and microwave applications.With design, sales and manufacturing locations in over 30 countries, Mini-Circuits' products are used in a range of wired and wireless communications applications. Our products are also used in detection, measurement and imaging applications, including military communication, guidance and electronic countermeasure systems, commercial, scientific, military land, sea and aircraft; automotive systems, medical systems, and industrial test equipment.
Mini-Circuits' sells its products to over 20,000 customers globally through our direct sales force, applications engineering staff, sales representatives, as well as through our extensive web site.
Position Summary:

The Customer Service Representative (CSR) is a learningoriented, supportfocused role within the Inside Sales organization. The position is responsible for performing essential administrative sales and customer support tasks while developing foundational knowledge of products, systems, and sales processes.

This role supports the Inside Sales Teams through transactional execution and guided exposure to accountrelated activities. The role is designed to build readiness for future roles; advancement is encouraged and is based on demonstrated readiness, performance, and business needs.

Salary Range:$18.00 - $20.00

Job Function:
  • Process and execute customer orders and quotations in accordance with departmental procedures
  • Handle incoming internal and external customer calls and inquiries
  • Provide general customer service and sales support
  • Maintain customer account data and sales databases with current and accurate customer requirements
  • Liaise between customers and internal departments to support accurate and timely fulfillment
  • Identify customer issues or constraints and escalate appropriately for resolution
  • Assist with preparation of pricing review materials for management consideration
  • Support documentation and followup related to customer contracts and agreements
  • Assist with new customer account setup and administrative maintenance
  • Follow up on samples, quotes, and web inquiries as directed to support opportunity development
  • Provide limited, taskbased operational support to Inside Sales teams as needed
  • Participate in training, coaching, and development activities to build foundational understanding of systems, processes, and general product awareness

The duties, responsibilities and expectations described above are not a comprehensive list and additional tasks may be assigned to the member, within the scope of the position.

Qualifications:
  • Associate degree or 2+ years' sales-related experience
  • Proficient in MS Office (Word, Excel, Outlook)
  • Experience with ERP/CRM related software preferred
  • Strong verbal and written communication skills
  • Customerfocused with strong attention to detail
  • Organized and able to manage multiple priorities
  • Ability to work in a deadlinedriven environment
  • Strong team player with a positive attitude and willingness to learn
  • Must be a US Citizen or US Permanent Resident (green card holder) due to ITAR compliance
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit and use hands to operate a computer keyboard. The employee is occasionally required to reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Cultural Focus:
  • Displays enthusiasm and Passion for their work
  • Works to the standard of Uncompromising Quality by meeting or exceeding stated objectives and embracing continuous improvement
  • Exercises sound Business Judgement, ensuring that efforts are on track with the Company's goals
  • Operates with the mindset of Customer Obsession - by meeting or exceeding expectations to both internal and external customers
  • Takes Accountability by taking ownership and accepting responsibility for their conduct and contributions
  • Demonstrates a strong sense of urgency and accomplishes tasks with Speed and attention to detail
  • Cooperates, collaborates and contributes to shared goals with a strong sense of Teamwork
  • Conducts themselves with Honesty & Integrity and treats all members with Trust & Respect
Additional Requirements/Skills:
  • Comply, understand, and support corporate safety initiatives to ensure a safe work environment
  • Ability and willingness to abide by Company's Code of Conduct
Disclaimer: The listed qualifications and requirements for each position are intended as guidelines. Mini-Circuits reserves the right to hire outside of these guidelines at Management's discretion.

Mini-Circuits is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, gender identity, gender dysphoria, pregnancy-related condition, and domestic violence victim status or protected class characteristic, or any other protected characteristic as established by federal or state law.

Employment Type: Full-Time

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