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Patient Access Representative Mercy Jobs in Springfield, MO

Mercy

Patient Access Representative- Full Time

Springfield, MO · On-site

$15.75 - $20/hr

Find your calling at Mercy! The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service ...

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Mercy

Patient Access Representative - Remote

Springfield, MO · On-site

$15.75 - $20/hr

Find your calling at Mercy! The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service ...

Mercy

Patient Access Representative, PRN

Springfield, MO · On-site

$15.75 - $20/hr

Find your calling at Mercy! The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service ...

Mercy

Patient Access Representative, Full Time

Ozark, MO · On-site

$15.50 - $19.75/hr

Find your calling at Mercy! The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service ...

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Mercy

Patient Access Lead (Non-Exempt)

Springfield, MO · On-site

Find your calling at Mercy! The Patient Access Lead serves as a resource to the Supervisor/Manager by providing expert guidance to caregivers, monitoring assigned area, training and mentoring team ...

Mercy

Patient Service Representative (Hybrid)

Ozark, MO · On-site

$15.50 - $19.75/hr

Find Your Calling At Mercy! The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by ...

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Patient Access Representative Mercy information

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How much do patient access representative mercy jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for patient access representative mercy in Springfield, MO is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges patient access representatives at Mercy may face during patient registration, and how can these be managed?

Patient Access Representatives at Mercy often encounter challenges such as handling high patient volumes, collecting accurate insurance information, and addressing patient concerns about billing or privacy. These challenges can be managed by staying organized, using clear communication, and leveraging Mercy’s electronic health record (EHR) systems to streamline data entry. Team collaboration is also essential—reaching out to billing or clinical staff when complex questions arise ensures patients receive timely and accurate assistance, while maintaining a positive experience.

What is a patient access representative at Mercy?

Patient Access Representatives at Mercy are healthcare professionals who manage the front-end processes of patient registration, scheduling, and verifying insurance information. They are often the first point of contact for patients, helping to ensure a smooth and efficient check-in experience. Their responsibilities include collecting patient information, explaining forms and procedures, verifying insurance coverage, and sometimes handling billing or payment inquiries. Exceptional communication and organizational skills are important for this role, as it directly impacts patient satisfaction and the overall workflow of the healthcare facility.

What are the key skills and qualifications needed to thrive as a patient access representative at Mercy?

To thrive as a Patient Access Representative at Mercy, you need strong attention to detail, knowledge of medical terminology, and experience with patient registration and insurance verification, often supported by a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and insurance eligibility tools is typically required. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure help build trust with patients and ensure efficient service. These skills and qualities are crucial for accurate patient intake, positive patient experiences, and smooth healthcare operations.

What are popular job titles related to Patient Access Representative Mercy jobs in Springfield, MO?

For Patient Access Representative Mercy jobs in Springfield, MO, the most frequently searched job titles are:

Patient Access Representative Mercy jobs near you
Infographic showing various Patient Access Representative Mercy job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 64% Full Time, 29% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $36,036 per year, or $17.3 per hour.

Patient Access Representative, Full Time Mercy Springfield

Mercy

Springfield, MO • On-site

$15.75 - $20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Mercy rating

6.5

Company rating: 6.5 out of 10

Based on 208 frontline employees who took The Breakroom Quiz

605th of 887 rated healthcare providers

Job description

Find your calling at Mercy! The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy Service Standards.
The Patient Access Representative will facilitate all components of the patient's entrance into any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification and financial clearance including pre-visit collection. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This co-worker must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, Medicare guidelines as well as federal, state and accreditation agencies. Position Details:

Experience and Education Requirements:
1-3 years clerical experience and customer service experience preferred. Experience with medical terminology and insurance plans preferred. High School diploma required; some college helpful.
Minimum skills, knowledge and ability requirements:
- Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
- Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
- Strong organizational skills; attention to detail.
- Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy.
- Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.

Physical Requirements:
* Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
* Position requires prolonged standing and walking during each shift.
* Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

What Mercy employees say

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About Mercy

Sourced by ZipRecruiter

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Chesterfield, MO, US

Year founded

1827

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