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Patient Service Representative Jobs in Decatur, GA

Dental Care Alliance

Patient Service Representative

Atlanta, GA · On-site

$16.75 - $21.50/hr

Anticipate patient needs and deliver white-glove service throughout their visit What We're Looking For * Polished, professional demeanor with a naturally warm personality * Strong communication and ...

Dental Care Alliance

Patient Service Representative

Atlanta, GA · On-site

$16.75 - $21.50/hr

Anticipate patient needs and deliver white-glove service throughout their visit What We're Looking For * Polished, professional demeanor with a naturally warm personality * Strong communication and ...

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All JobsPatient Service Representative JobsPatient Service Representative Jobs in Decatur, GA

Patient Service Representative information

See Decatur, GA salary details

$12

$19

$26

How much do patient service representative jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for patient service representative in Decatur, GA is $19.28, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $20.87 per hour, depending on experience, location, and employer.

How do you become a patient service representative?

To become a patient service representative, candidates typically need a high school diploma or equivalent and strong communication and organizational skills. Some employers prefer prior experience in customer service or healthcare settings, and on-the-job training is common. Certification is not usually required but can enhance job prospects.

What are some common challenges Patient Service Representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What jobs pay $10,000 a month without a degree?

Patient Service Representatives typically do not earn $10,000 a month without advanced experience or additional certifications. High-paying roles that can reach this level without a degree often include sales, real estate, or certain skilled trades like commercial driving or technical trades, which rely more on experience and skills than formal education. These jobs may require specialized training or licensing but generally do not mandate a college degree.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What are the duties of a patient service representative?

A patient service representative is responsible for scheduling appointments, verifying patient information and insurance, checking in patients, collecting payments, and maintaining accurate medical records. They serve as a communication link between patients and healthcare providers and often use electronic health record (EHR) systems. Strong customer service skills and attention to detail are essential for this role.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, providing foundational skills in patient communication, administrative tasks, and medical record management. It can serve as a stepping stone to more advanced healthcare roles and typically requires basic certifications or training programs. The job environment usually involves clerical work in medical settings with regular hours.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.
What are popular job titles related to Patient Service Representative jobs in Decatur, GA? For Patient Service Representative jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Patient Service Representative jobs in Decatur, GA look for? The top searched job categories for Patient Service Representative jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Patient Service Representative jobs? Cities near Decatur, GA with the most Patient Service Representative job openings:
Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Decatur, GA as of June 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 98% In-person, and 2% Hybrid job distribution, with an average salary of $40,101 per year, or $19.3 per hour.
Patient Service Representative

Patient Service Representative

Dental Care Alliance

Atlanta, GA

$16.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Overview

Patient Concierge

Full-Time | Buckhead

Atlanta Center for Cosmetic Dentistry is seeking a poised, personable Patient Concierge to be the welcoming face and calming presence of our practice.

Known globally for exceptional cosmetic dentistry and a five-star patient experience, our office blends clinical excellence with a refined, spa-like atmosphere. This role is ideal for someone who thrives in service, communication, and relationship-building-and who understands that first impressions matter.

You will play a critical role in shaping how patients feel from the moment they contact or enter our office. You are calm under pressure, naturally hospitality-driven, and take pride in delivering thoughtful, polished service.

What You'll Do

  • Greet patients warmly and create an elevated, welcoming experience
  • Coordinate with clinical and administrative teams to ensure seamless patient flow
  • Maintain a polished, organized, and serene front office environment
  • Anticipate patient needs and deliver white-glove service throughout their visit

What We're Looking For

  • Polished, professional demeanor with a naturally warm personality
  • Strong communication and interpersonal skills
  • Excellent attention to detail and organization
  • Ability to multitask calmly in a fast-paced, high-standard environment
  • Experience in a dental, medical, hospitality, or luxury service setting preferred
  • Comfort discussing scheduling and financial information with patients
  • A genuine desire to make people feel cared for and at ease

Why You'll Love Working Here

  • Work in a respected, high-end practice known for excellence and integrity
  • Be part of a collaborative, kind, and professional team culture
  • Enjoy a structured environment with clear expectations and support
  • Opportunity to grow within a patient-centered, service-driven practice

Compensation & Benefits

We care deeply about our team and offer a robust benefits package, including:

  • Competitive pay based on experience
  • Monthly bonus opportunities
  • Paid time off and paid holidays
  • Health and vision insurance
  • Dental care benefits
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • 401(k) retirement plan
  • Complimentary monthly massage
  • Aesthetic benefitsHow to Apply

Please submit your resume and a brief cover letter. Attention to detail matters-only complete applications will be considered.

If you take pride in professionalism, hospitality, and creating exceptional experiences, we would love to meet you.

Employment Type: FULL_TIME

Apply