ZipRecruiter

Log In

1

Patient Service Representative Jobs in Bothell, WA

Proliance Surgeons

Patient Services Rep

Kirkland, WA · On-site

$20 - $25.25/hr

Position Summary The Patient Services Representative (PSR) represent the face of Proliance Surgeons ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

New

Proliance Surgeons

Patient Services Rep.

Issaquah, WA · On-site

$20.25 - $25.75/hr

Position Summary The Patient Services Representative (PSR) represent the face of Proliance Surgeons ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

Proliance Surgeons

Patient Services Rep.

Issaquah, WA · On-site

$19.97 - $31.95/hr

Position Summary The Patient Services Representative (PSR) represent the face of Proliance Surgeons ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

Proliance Surgeons

Patient Services Rep

Everett, WA · On-site

$20.77 - $31.95/hr

Position Summary The Patient Services Representative (PSR) represent the face of Proliance Surgeons ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

Proliance Surgeons

Patient Services Rep

Everett, WA · On-site

$19.25 - $24.50/hr

Position Summary The Patient Services Representative (PSR) represent the face of Proliance Surgeons ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

Proliance Surgeons

Patient Services Rep

Everett, WA · On-site

$20.77 - $31.95/hr

Position Summary The Patient Services Representative (PSR) represent the face of Proliance Surgeons ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

Proliance Surgeons

Patient Services Rep

Seattle, WA · On-site

$20 - $25.25/hr

Position Summary The Patient Services Representative (PSR) represent the face of Proliance Surgeons ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

Proliance Surgeons

Patient Services Rep

Seattle, WA · On-site

$21.30 - $31.95/hr

Position Summary The Patient Services Representative (PSR) represent the face of Proliance Surgeons ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

Proliance Surgeons

Patient Services Rep (PSR)

Kirkland, WA · On-site

$19.97 - $31.95/hr

Position Summary The Patient Services Representative (PSR) represent the face of Proliance Surgeons ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

Proliance Surgeons

Patient Services Rep (PSR)

Kirkland, WA · On-site

$20 - $25.25/hr

Position Summary The Patient Services Representative (PSR) represent the face of Proliance Surgeons ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

Proliance Surgeons

Patient Services Rep (PSR)

Everett, WA · On-site

$19.25 - $24.50/hr

Position Summary The Patient Services Representative (PSR) represent the face of Proliance Surgeons ... Provide exemplary customer service, both in person and on the phone. * Greet and direct patients ...

previous page

Showing results 41-60

All JobsPatient Service Representative JobsPatient Service Representative Jobs in Bothell, WA

Patient Service Representative information

See Bothell, WA salary details

$14

$22

$29

How much do patient service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for patient service representative in Bothell, WA is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $23.89 per hour, depending on experience, location, and employer.

What are some common challenges patient service representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What is a patient service representative?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.
What are popular job titles related to Patient Service Representative jobs in Bothell, WA? For Patient Service Representative jobs in Bothell, WA, the most frequently searched job titles are:
What cities near Bothell, WA are hiring for Patient Service Representative jobs? Cities near Bothell, WA with the most Patient Service Representative job openings:
Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Bothell, WA as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $45,915 per year, or $22.1 per hour.

Patient Services Representative

Pinnacle Fertility

Seattle, WA • On-site

$23 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Pinnacle Fertility rating

6.3

Company rating: 6.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

About Us
Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.
About the Role
The Patient Services Representative plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. As a Patient Services Representative, you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care.
We are seeking a Patient Services Representative to join our dedicated team at Pinnacle Fertility - Washington in Seattle, WA. This float role requires the flexibility to This is a full-time, onsite position working Monday through Friday, with a primary schedule of 7:00 AM - 4:00 PM. Shift times may flex based on clinic needs, and participation in a rotating holiday and weekend schedule is required.
Key Responsibilities
  • Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments.
  • Answer and manage incoming calls, schedule appointments, and provide support to clinical staff.
  • Maintain accurate patient records, process billing information, and collect copays.
  • Ensure the reception area is clean, organized, and welcoming for all visitors.
  • Floating and traveling between clinic locations.
  • Assist with additional projects and administrative duties as assigned.

Position Requirements
  • Education:
    • High school diploma or equivalent required.
  • Experience:
    • 1-2 years of experience in a medical office, customer service, or front desk role.
  • Skills:
    • Strong communication, organizational, and multitasking skills.
    • Proficiency with electronic medical records (EMR) and basic computer skills.
  • Flexibility:
      • Must be flexible and available to travel to our Bellevue, Everett, and Kirkland clinic locations. and provide coverage on holidays and weekends as needed.

Compensation & Benefits
  • Hourly Rate: $23.00 - $32.00 per hour (final offers based on experience, skills, and qualifications).
  • Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility
At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Pinnacle Fertility employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply