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Patient Service Representative Jobs in Connecticut

ZOLL LifeVest

Patient Service Representative

Norwalk, CT · On-site

$17.50 - $22.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Shelton, CT · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Danbury, CT · On-site

$17.75 - $22.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Milford, CT · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Milford, CT · Remote

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Norwalk, CT · Remote

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Milford, CT · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Norwalk, CT · Remote

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Fairfield, CT · On-site

$18 - $23/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Shelton, CT · On-site

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Norwalk, CT · On-site

$17.50 - $22.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ZOLL LifeVest

Patient Service Representative

Danbury, CT · On-site

$18 - $22.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Fairfield, CT · Remote

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Danbury, CT · Remote

$17.75 - $22.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Shelton, CT · Remote

$17.50 - $22.25/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Bridgeport, CT · On-site

$17.75 - $22.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL Medical

Patient Service Representative

Bridgeport, CT · Remote

$18 - $22.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Fairfield, CT · On-site

$17.75 - $22.75/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

ZOLL LifeVest

Patient Service Representative

Bridgeport, CT · On-site

$17.75 - $22.50/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac ...

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Patient Service Representative information

See Connecticut salary details

$12

$18

$25

How much do patient service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for patient service representative in Connecticut is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Patient Service Representative, and why are they important?

To thrive as a Patient Service Representative, you need strong customer service skills, attention to detail, and familiarity with healthcare processes, often supported by a high school diploma or equivalent. Experience with electronic health record (EHR) systems, medical scheduling software, and insurance verification tools is typically required. Excellent communication, problem-solving abilities, and professionalism are standout soft skills in this position. These competencies ensure efficient patient flow, accurate information management, and a positive experience for both patients and healthcare staff.

What are some common challenges Patient Service Representatives face when managing high patient volumes, and how can they effectively handle them?

Patient Service Representatives often encounter periods of high patient volume, especially during peak hours or flu season. Managing multiple phone calls, appointments, and walk-in patients simultaneously can be challenging. Effective organizational skills, prioritizing urgent requests, and maintaining clear, empathetic communication are key to handling these situations. Utilizing electronic health record systems and collaborating closely with clinical staff can also help streamline workflow and ensure patients are assisted efficiently.

What are Patient Service Representatives?

Patient Service Representatives are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, verifying insurance, collecting patient information, and addressing inquiries. Their role is essential for ensuring efficient communication between patients and healthcare providers, as well as maintaining accurate records. They must possess strong customer service and organizational skills to provide a positive experience for patients.

What is the difference between Patient Service Representative vs Medical Secretary?

AspectPatient Service RepresentativeMedical Secretary
CredentialsHigh school diploma; some roles may require certificationHigh school diploma; medical office certification optional
Work EnvironmentFront desk in clinics, hospitals, healthcare officesMedical offices, hospitals, administrative departments
Employer & IndustryHealthcare providers, clinics, hospitalsMedical practices, hospitals, healthcare organizations
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationScheduling, correspondence, record management

Both roles involve administrative tasks in healthcare settings, but Patient Service Representatives focus more on patient interaction and front desk duties, while Medical Secretaries handle administrative and clerical tasks behind the scenes. Understanding these differences helps job seekers find the right fit in healthcare administration.

What are popular job titles related to Patient Service Representative jobs in Connecticut? For Patient Service Representative jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Patient Service Representative jobs in Connecticut look for? The top searched job categories for Patient Service Representative jobs in Connecticut are:
What cities in Connecticut are hiring for Patient Service Representative jobs? Cities in Connecticut with the most Patient Service Representative job openings:
Patient Service Representative jobs near you
Infographic showing various Patient Service Representative job openings in Connecticut as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $39,072 per year, or $18.8 per hour.
Patient Service Representative

Patient Service Representative

ZOLL LifeVest

Norwalk, CT • On-site

$17.50 - $22.50/hr

Contractor

Posted 11 days ago

Job description

Position Title: Patient Service Representative (PSR)

Remote independent contract worker position

Competitive fee for service

Flexibility – work around your schedule

Lifesaving medical technology

*Spanish Speaking Preferred

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives.

Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.

Summary Description:

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.

 LifeVest®  is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition.  It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.  

This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the  use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off.

Responsibilities:

  • Contact caregivers and family to schedule services
  • Willingness to accept assignments which could include daytime, evenings, and/or weekends. 
  • Travel to patient’s homes and health care facilities  to provide services
  • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®
  • Program LifeVest® according to the prescribing physician’s orders
  • Measure the patient and determine correct garment size
  • Review with patient, and have patient sign, all necessary paperwork applicable to the service.
  • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
  • Manage device and garment inventory
  • Disclose  family relationship with any potential referral source

Qualifications:

  • Have 1 year patient care experience
    • Patient experience must be in a paid professional environment (not family caregiver)
  • Patient experience must be documented on resume
  • Completion of background check 
    • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
  • Disclosure of personal NPI number (if applicable)
  • Valid driver’s license and car insurance and/or valid state ID
  • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
  • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

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