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How much do patient service representative psr jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for patient service representative psr in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

Is a PSR a good job?

A Patient Service Representative (PSR) is a customer service role in healthcare that involves scheduling appointments, verifying patient information, and assisting with administrative tasks. It can be a good entry-level position for those interested in healthcare, offering opportunities to develop communication and organizational skills, often with flexible hours and minimal formal education requirements.

What are Patient Service Representatives (PSRs)?

Patient Service Representatives (PSRs) are healthcare professionals who serve as the first point of contact for patients in medical offices, clinics, or hospitals. They are responsible for greeting patients, scheduling appointments, verifying insurance information, handling patient records, and ensuring a smooth check-in and check-out process. PSRs play a crucial role in providing excellent customer service and supporting the administrative operations of healthcare facilities. Their work helps ensure that patients have a positive experience and receive timely care.

What jobs pay $2000 a day?

Patient Service Representatives typically do not earn $2000 a day; such high daily earnings are usually associated with specialized roles like surgeons, anesthesiologists, or high-level executives. These positions often require advanced certifications, extensive experience, and work in high-paying industries or private practices.

What are the typical challenges a Patient Service Representative (PSR) faces when managing patient check-in and scheduling?

As a Patient Service Representative, one of the most common challenges is balancing efficiency with empathy during busy periods. Managing patient check-ins and scheduling requires multitasking, as you may need to address patient questions, verify insurance information, and update records simultaneously. Additionally, unexpected schedule changes or high patient volumes can create pressure, so strong organizational and communication skills are essential. Team collaboration with medical staff and other front office employees helps ensure a smooth workflow and positive patient experience.

What qualifications do you need to be a patient service representative?

A patient service representative typically needs a high school diploma or equivalent, strong communication and customer service skills, and experience with medical office software or electronic health records. Some positions may require certification or training in healthcare administration or medical billing and coding.

What is a PSR representative?

A Patient Service Representative (PSR) is a healthcare administrative professional who manages patient interactions, schedules appointments, verifies insurance, and handles billing. They work in medical offices or clinics, often using electronic health record systems, and require strong communication and organizational skills.

What is the difference between Patient Service Representative PSR vs Medical Secretary?

AspectPatient Service Representative PSRMedical Secretary
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationManaging correspondence, scheduling, record keeping
Industry UsageCommonly used in healthcare settingsCommon in medical offices and clinics

Both roles involve administrative tasks in healthcare, but PSRs focus more on patient interaction and front-desk duties, while Medical Secretaries handle administrative support and documentation. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Patient Service Representative (PSR), and why are they important?

To thrive as a Patient Service Representative (PSR), you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration being a plus. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing processes is typically required. Excellent interpersonal skills, patience, and the ability to solve problems quickly help you stand out in this customer-facing role. These skills are essential for ensuring efficient patient flow, accurate records, and positive experiences within busy healthcare environments.
What cities are hiring for Patient Service Representative Psr jobs? Cities with the most Patient Service Representative Psr job openings:
What states have the most Patient Service Representative Psr jobs? States with the most job openings for Patient Service Representative Psr jobs include:
Patient Service Representative Psr jobs near you
Infographic showing various Patient Service Representative Psr job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, and 99% Full Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Service Representative (PSR) II

SPCP/Southeast Medical Group

Mcdonough, GA • On-site

$16 - $20.25/hr

Full-time

Posted 3 days ago

Job description

Description:

We are seeking a dedicated and compassionate Patient Service Representative to join our healthcare team. The ideal candidate will serve as the primary point of contact for patients, ensuring a positive experience by providing exceptional customer service. This role involves scheduling appointments, managing patient records, answering inquiries, and facilitating effective communication between patients and healthcare providers.




Requirements:

Job Summary

The Patient Services Representatives is responsible for greeting (checking in and checking out), scheduling patients, and collecting, recording and balancing payments.


Patient Service Representative-l

Responsibilities

  • Greets patients as they arrive and manages 20-minute wait time.
  • Assists patient with intake processes including copying required documents.
  • Collects co-payments, co-insurance and deductibles and issues receipts.
  • Manages cashier box and daily deposits according to company policies.
  • Processes walk-in patients and visitors.
  • Answers phones and schedules appointments (special focus on physician requested return visits).
  • Schedules referrals as indicated.
  • Assists with patient outreach as applicable (e.g., next-day reminders, AWV support).
  • Manages medical records (maintains, files/scans, prepares for schedule).
  • Ensures all correspondence is scanned and/or filed in timely manner.
  • Performs all other related duties as assigned
  • Education, Experience and Skills

Requirements:

  • High school graduate or GED required.
  • One year of related work experience including data entry.
  • Working knowledge of medical office procedures and medical terminology.
  • Ability to accurately sort and file materials by alphabetic or numeric systems
  • Effective communication and customer service skills required (AIDET).
  • Successful initial competency assessment, following rotational training.
  • Excellent interpersonal skills
  • Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
  • Must be detail-oriented and highly organized
  • Firm grasp on administrative processes, and organizational policies
  • Knowledge of patient care and examination procedures
  • Must be able to maintain confidentiality at all times
  • Microsoft Office Suite
  • ICD-10 and CPT experience preferred
  • Proficient in patient check in, check out and referral process.

Patient Service Representative-II

Responsibilities

Perform all responsibilities for PSR-I

  • Assist in training and evaluation of new hires
  • Assisting other PSRs and providers in need
  • Assisting PSR-Team Lead as directed
  • Solves issues of moderate complexity
  • Assists in training of new PSR’s
  • Performs all other related duties as assigned

Key physical and mental requirements:

  • Ability to lift up to 50 pounds
  • Ability to push or pull heavy objects using up to 50 pounds of force
  • Ability to sit for extended periods of time
  • Ability to stand for extended periods of time
  • Ability to use fine motor skills to operate office equipment and/or machinery
  • Ability to receive and comprehend instructions verbally and/or in writing
  • Ability to use logical reasoning for simple and complex problem solving
  • Ability to travel to multiple locations to support business needs as required

FLSA Classification: Non-exempt


Southeast Primary Care Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


12/2024