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Patient Service Representative Psr Jobs (NOW HIRING)

RWJBarnabas Health

Patient Services Rep

Rahway, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Hillsborough, NJ

$20.60 - $25.84/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ · On-site

$20.63 - $25.71/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Hillsborough, NJ · On-site

$20.60 - $25.84/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Rahway, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Toms River, NJ · On-site

$20.63 - $25.71/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Rahway, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Belleville, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Howell, NJ · On-site

$20.63 - $25.71/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Millburn, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ · On-site

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Howell, NJ · On-site

$20.63 - $25.71/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

RWJBarnabas Health

Patient Services Rep

Lakewood, NJ

$21.07 - $26.22/hr

As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ...

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Patient Service Representative Psr information

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How much do patient service representative psr jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for patient service representative psr in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

What is a patient service representative?

Patient Service Representatives (PSRs) are healthcare professionals who serve as the first point of contact for patients in medical offices, clinics, or hospitals. They are responsible for greeting patients, scheduling appointments, verifying insurance information, handling patient records, and ensuring a smooth check-in and check-out process. PSRs play a crucial role in providing excellent customer service and supporting the administrative operations of healthcare facilities. Their work helps ensure that patients have a positive experience and receive timely care.

What are the key skills and qualifications needed to thrive as a patient service representative?

To thrive as a Patient Service Representative (PSR), you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration being a plus. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing processes is typically required. Excellent interpersonal skills, patience, and the ability to solve problems quickly help you stand out in this customer-facing role. These skills are essential for ensuring efficient patient flow, accurate records, and positive experiences within busy healthcare environments.

What are the typical challenges a patient service representative faces when managing patient check-in and scheduling?

As a Patient Service Representative, one of the most common challenges is balancing efficiency with empathy during busy periods. Managing patient check-ins and scheduling requires multitasking, as you may need to address patient questions, verify insurance information, and update records simultaneously. Additionally, unexpected schedule changes or high patient volumes can create pressure, so strong organizational and communication skills are essential. Team collaboration with medical staff and other front office employees helps ensure a smooth workflow and positive patient experience.

What is the difference between Patient Service Representative PSR vs Medical Secretary?

AspectPatient Service Representative PSRMedical Secretary
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationManaging correspondence, scheduling, record keeping
Industry UsageCommonly used in healthcare settingsCommon in medical offices and clinics

Both roles involve administrative tasks in healthcare, but PSRs focus more on patient interaction and front-desk duties, while Medical Secretaries handle administrative support and documentation. Understanding these differences helps in choosing the right career path or job search focus.

How much does a patient service representative make?

In Pennsylvania, a patient service representative typically earns an average annual salary of around $32,000 to $38,000. Salaries can vary based on experience, location, and healthcare facility type, with some earning higher with additional certifications or specialized skills.

What do you need to be a Patient Service Representative PSR?

To become a Patient Service Representative (PSR), candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and familiarity with medical office procedures. Some positions may require previous experience in healthcare or administrative roles and proficiency with scheduling and billing software.

What cities are hiring for Patient Service Representative Psr jobs?

Cities with the most Patient Service Representative Psr job openings:

What states have the most Patient Service Representative Psr jobs?

States with the most job openings for Patient Service Representative Psr jobs include:

What are popular job titles related to Patient Service Representative Psr jobs?

For Patient Service Representative Psr jobs, the most frequently searched job titles are:

Patient Service Representative Psr jobs near you
Infographic showing various Patient Service Representative Psr job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.

Patient Services Rep

Rahway, NJ • On-site

RWJBarnabas Health
Hospitals • 10K+ employees
Learn more about RWJBarnabas Healthexternal

$21.07 - $26.22/hr

Full-time

Posted 21 days ago

Key responsibilities

  • Welcoming patients, performing check-in and check-out functions with professionalism and compassion.

  • Scheduling patient appointments, preparing for visits, and coordinating follow-up visits as needed.

  • Answering routine questions, performing clerical duties, and maintaining patient health records.

RWJBarnabas Health rating

7.5

Company rating: 7.5 out of 10

Based on 332 frontline employees who took The Breakroom Quiz

Job description

Job Title: Patient Services Rep

Location: Barnabas Health Medical Group

Department Name: MG Orthopedics - North

Req #: 0000262646

Status: Hourly

Shift: Day

Pay Range: $21.07 - $26.22 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Our Patient Services Reps are the heartbeat of the patient experience. Step into a fast-paced, patient-focused role where every interaction makes a difference. As a Patient Service Representative (PSR), you will be a key member of the practice team, partnering with physicians, managers, and support staff to deliver an exceptional patient experience and ensure efficient day-to-day operations.

The Patient Service Representative (PSR) may be the perfect role for you if you enjoy helping others, thrive in a busy environment, and are passionate about creating positive experiences for patients and their families. If you are organized, customer-service driven, and motivated to make a meaningful impact with every interaction, this position provides the opportunity, challenge, and purpose you are seeking.

As a Patient Service Representative (PSR), a typical day might include the following:

  • Welcoming patients and performing patient check-in and check-out functions with professionalism and compassion.
  • Preparing for patient visits by reviewing schedules and ensuring all necessary information is available.
  • Scheduling patient appointments and coordinating follow-up visits as needed.
  • Answering routine questions in person and over the telephone while providing exceptional customer service.
  • Performing clerical responsibilities including copying, scanning, faxing, sorting, and distributing mail.
  • Creating, maintaining, filing, and organizing patient health record information.
  • Coordinating with insurance providers and handling pre-authorizations and certifications as necessary.
  • Protecting patient privacy and contributing to a safe, efficient, and welcoming practice environment.

The Patient Service Representative (PSR) role might be for you if:

  • You are passionate about delivering excellent customer service and creating a positive patient experience.
  • You communicate clearly and compassionately with patients, families, and team members.
  • You stay organized and can effectively manage multiple priorities in a fast-paced environment.
  • You pay close attention to detail and value accuracy in your work.
  • You work well independently and collaboratively as part of a team.
  • You lead with integrity and are proud to represent the RWJBarnabas Health mission, vision, and values.
  • Schedule: Day shift, Monday through Friday 8:00am-4:30pm, Full-Time 40 hours per week

To be considered for this opportunity, you must have a High School Diploma or General Education Degree (GED) and relevant experience and/or training. Candidates must demonstrate a clear understanding of the importance of patient satisfaction and safety and possess strong oral and written communication skills. Preferred qualifications include an Associate's or Bachelor's degree, previous medical receptionist or general office experience, and knowledge of medical terminology and electronic medical record (EMR) systems. 

What RWJBarnabas Health employees say

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About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015

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