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How much do patient service representative psr jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for patient service representative psr in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

Is a PSR a good job?

A Patient Service Representative (PSR) is a customer service role in healthcare that involves scheduling appointments, verifying patient information, and assisting with administrative tasks. It can be a good entry-level position for those interested in healthcare, offering opportunities to develop communication and organizational skills, often with flexible hours and minimal formal education requirements.

What are Patient Service Representatives (PSRs)?

Patient Service Representatives (PSRs) are healthcare professionals who serve as the first point of contact for patients in medical offices, clinics, or hospitals. They are responsible for greeting patients, scheduling appointments, verifying insurance information, handling patient records, and ensuring a smooth check-in and check-out process. PSRs play a crucial role in providing excellent customer service and supporting the administrative operations of healthcare facilities. Their work helps ensure that patients have a positive experience and receive timely care.

What jobs pay $2000 a day?

Patient Service Representatives typically do not earn $2000 a day; such high daily earnings are usually associated with specialized roles like surgeons, anesthesiologists, or high-level executives. These positions often require advanced certifications, extensive experience, and work in high-paying industries or private practices.

What are the typical challenges a Patient Service Representative (PSR) faces when managing patient check-in and scheduling?

As a Patient Service Representative, one of the most common challenges is balancing efficiency with empathy during busy periods. Managing patient check-ins and scheduling requires multitasking, as you may need to address patient questions, verify insurance information, and update records simultaneously. Additionally, unexpected schedule changes or high patient volumes can create pressure, so strong organizational and communication skills are essential. Team collaboration with medical staff and other front office employees helps ensure a smooth workflow and positive patient experience.

What qualifications do you need to be a patient service representative?

A patient service representative typically needs a high school diploma or equivalent, strong communication and customer service skills, and experience with medical office software or electronic health records. Some positions may require certification or training in healthcare administration or medical billing and coding.

What is a PSR representative?

A Patient Service Representative (PSR) is a healthcare administrative professional who manages patient interactions, schedules appointments, verifies insurance, and handles billing. They work in medical offices or clinics, often using electronic health record systems, and require strong communication and organizational skills.

What is the difference between Patient Service Representative PSR vs Medical Secretary?

AspectPatient Service Representative PSRMedical Secretary
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationManaging correspondence, scheduling, record keeping
Industry UsageCommonly used in healthcare settingsCommon in medical offices and clinics

Both roles involve administrative tasks in healthcare, but PSRs focus more on patient interaction and front-desk duties, while Medical Secretaries handle administrative support and documentation. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Patient Service Representative (PSR), and why are they important?

To thrive as a Patient Service Representative (PSR), you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration being a plus. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing processes is typically required. Excellent interpersonal skills, patience, and the ability to solve problems quickly help you stand out in this customer-facing role. These skills are essential for ensuring efficient patient flow, accurate records, and positive experiences within busy healthcare environments.
What cities are hiring for Patient Service Representative Psr jobs? Cities with the most Patient Service Representative Psr job openings:
What states have the most Patient Service Representative Psr jobs? States with the most job openings for Patient Service Representative Psr jobs include:
Patient Service Representative Psr jobs near you
Infographic showing various Patient Service Representative Psr job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, and 99% Full Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Service Representative (PSR)

Patient Service Representative (PSR)

Retina Consultants of Minnesota

Duluth, MN • On-site

$21.50 - $24/hr

Full-time

Medical, Dental, Life, PTO

Posted 16 days ago

Job description

Description
Retina Consultants of Minnesota (RCM) is seeking outgoing, patient focused individuals to work as a Patient Service Representative (PSR).
If you have a passion for providing exceptional patient care, are highly personable, team-oriented, attuned to accuracy and fine detail, and would like to advance your career in Ophthalmology, we would like to talk to you.
We are looking for an organized Patient Service Representative to join our medical practice. You will be responsible for an array of activities related to patient intake and care, including greeting and checking-in patients, as well as verifying information supplied by patients. You should be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities.
To be successful as a Patient Service Representative, you must be able to facilitate and coordinate communication between patients, family members, and medical staff.
Main Patient Service Representative Responsibilities include:
  • Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself
  • Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
  • Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
  • Process payments from patients for co-pays and uninsured visits
  • Schedule appointments for new and recurring patients based on Physician availability
  • Maintain hard copy patient records as well as the files stored in our EHR
  • Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
  • Provide patients with support and guidance as needed

Required Skills, Abilities and Attributes for Patient Service Representative include:
  • High School Degree or GED
  • Applicants MUST be personally motivated to provide excellent patient care!!
  • Prior Administrative or Front Desk experience, preferably in a healthcare setting
  • Must be able to "think on your feet" and have exceptional multi-tasking skills
  • Be an excellent team player who works cooperatively and respectfully with all doctors, supervisors, and co-workers
  • Displays a desire to perpetually "Learn and Grow"
  • Efficient and highly accurate user of applicable information technology and health care management systems
  • Physically capable of working long hours in a fast-paced, often stressful, environment with the potential of emergency situations.

We offer excellent compensation and benefits, to include:
  • Paid Holidays - 7 days per year
  • Personal Time Off (PTO) - 16 days per year
  • Health Insurance
  • Health Reimbursement Account
  • Health Savings Account
  • Dental Insurance (free single coverage)
  • Flexible Spending Accounts
  • Basic and Supplemental Term Life Insurance (free single coverage)
  • Long Term Disability (free single coverage)
  • Long Term Care (free single coverage)
  • Short-Term Disability
  • Vision
  • Annual $250 uniform (scrubs and shoes) reimbursement

About Retina Consultants of Minnesota (RCM):
RCM has 9 Minnesota locations - St. Louis Park, Edina, Edina Specialty, Woodbury, Blaine, Duluth, Maplewood, Anoka and Mankato.
Everything we do.... every decision we make...takes our Guiding Principles into consideration. Our guiding principles are:
  • We exist to serve our patients. We will provide the best available medical skills, technology, and service. We will be their advocates. We will care for our patients as if they were members of our family. We will treat our patients with respect, dignity, and kindness.
  • We are proud of our dedicated staff. We will strive to provide a rewarding career with opportunity for personal and professional growth. We will promote teamwork. We will provide a respectful and safe working environment.
  • We are humbled that other doctors entrust their patients to our care. We will be available when we are needed. We will promptly communicate the results of patient evaluation and treatment. We will respect the referring doctors' relationships with their patients.
  • We recognize that we have a responsibility to our community. We will strive to be desire to perpetually "Learn and Grow"
  • Efficient and highly accurate user of applicable information technology and health care management systems
  • A good corporate citizen. We will function ethically. We will be prudent in our stewardship of healthcare resources.
  • Medical advances are critical to our patients. We will remain at the forefront in the search for new knowledge and treatments of retinal disease. We will participate in clinical research. We will share our knowledge with our patients and referring doctors, and with our retinal colleagues around the world.

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