ZipRecruiter

Log In

1

Patient Service Representative Psr Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsPatient Service Representative Psr Jobs

Patient Service Representative Psr information

See salary details

$13

$19

$26

How much do patient service representative psr jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for patient service representative psr in the United States is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.39 per hour, depending on experience, location, and employer.

Is a PSR a good job?

A Patient Service Representative (PSR) is a customer service role in healthcare that involves scheduling appointments, verifying patient information, and assisting with administrative tasks. It can be a good entry-level position for those interested in healthcare, offering opportunities to develop communication and organizational skills, often with flexible hours and minimal formal education requirements.

What are Patient Service Representatives (PSRs)?

Patient Service Representatives (PSRs) are healthcare professionals who serve as the first point of contact for patients in medical offices, clinics, or hospitals. They are responsible for greeting patients, scheduling appointments, verifying insurance information, handling patient records, and ensuring a smooth check-in and check-out process. PSRs play a crucial role in providing excellent customer service and supporting the administrative operations of healthcare facilities. Their work helps ensure that patients have a positive experience and receive timely care.

What jobs pay $2000 a day?

Patient Service Representatives typically do not earn $2000 a day; such high daily earnings are usually associated with specialized roles like surgeons, anesthesiologists, or high-level executives. These positions often require advanced certifications, extensive experience, and work in high-paying industries or private practices.

What are the typical challenges a Patient Service Representative (PSR) faces when managing patient check-in and scheduling?

As a Patient Service Representative, one of the most common challenges is balancing efficiency with empathy during busy periods. Managing patient check-ins and scheduling requires multitasking, as you may need to address patient questions, verify insurance information, and update records simultaneously. Additionally, unexpected schedule changes or high patient volumes can create pressure, so strong organizational and communication skills are essential. Team collaboration with medical staff and other front office employees helps ensure a smooth workflow and positive patient experience.

What qualifications do you need to be a patient service representative?

A patient service representative typically needs a high school diploma or equivalent, strong communication and customer service skills, and experience with medical office software or electronic health records. Some positions may require certification or training in healthcare administration or medical billing and coding.

What is a PSR representative?

A Patient Service Representative (PSR) is a healthcare administrative professional who manages patient interactions, schedules appointments, verifies insurance, and handles billing. They work in medical offices or clinics, often using electronic health record systems, and require strong communication and organizational skills.

What is the difference between Patient Service Representative PSR vs Medical Secretary?

AspectPatient Service Representative PSRMedical Secretary
CredentialsHigh school diploma; certification optionalHigh school diploma; certification optional
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesPatient check-in/out, scheduling, insurance verificationManaging correspondence, scheduling, record keeping
Industry UsageCommonly used in healthcare settingsCommon in medical offices and clinics

Both roles involve administrative tasks in healthcare, but PSRs focus more on patient interaction and front-desk duties, while Medical Secretaries handle administrative support and documentation. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Patient Service Representative (PSR), and why are they important?

To thrive as a Patient Service Representative (PSR), you need strong organizational skills, attention to detail, and a high school diploma or equivalent, with experience in healthcare administration being a plus. Familiarity with electronic health record (EHR) systems, scheduling software, and medical billing processes is typically required. Excellent interpersonal skills, patience, and the ability to solve problems quickly help you stand out in this customer-facing role. These skills are essential for ensuring efficient patient flow, accurate records, and positive experiences within busy healthcare environments.
What cities are hiring for Patient Service Representative Psr jobs? Cities with the most Patient Service Representative Psr job openings:
What states have the most Patient Service Representative Psr jobs? States with the most job openings for Patient Service Representative Psr jobs include:
Patient Service Representative Psr jobs near you
Infographic showing various Patient Service Representative Psr job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, and 99% Full Time. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $41,073 per year, or $19.7 per hour.
Patient Service Representative (PSR)

Patient Service Representative (PSR)

Orthopedic Associates of Hartford

Torrington, CT • On-site

$17 - $21.75/hr

Other

Posted 18 days ago

Job description

Description:

Patient Service Representative (PSR)

Job Type: Full-time - onsite position

Torrington, CT


Established in 1970, Orthopedic Associates of Hartford, P.C. is one of the area's largest and most respected orthopedic specialty groups.


Position Overview
In support of high-quality patient care, we are currently seeking an experienced dedicated and customer-focused Patient Services Representative (PSR). The Patient Services Representative will play a crucial role in providing exceptional service and support to our patients. The PSR portrays excellent communication skills, high attention to detail, and a passion for helping others.


Our ideal candidate will be energetic and enthusiastic, able to demonstrate a mature, dependable, and responsible approach while effectively assisting the physician’s practice in all interactions, be a highly committed team player, a proactive self-starter, reliable, and able to be flexible in a changing environment.


Responsibilities

· Check-in patients upon arrival, ensuring accurate and up-to-date information

· Schedule appointments

· Answer phone calls and address patient inquiries or concerns

· Verify insurance coverage

· Collect patient payments and provide receipts

· Collaborate with care teams to ensure smooth patient flow and efficient operations

· Triages calls, working closely with physician and/or assigned staff member in responding to all calls in a timely fashion.

· Develop great patient relationships and high-quality patient experience

· Support all relevant EHR work queue patient care support responsibilities.

· Register new patients and update existing records with accurate demographic, insurance, and medical information.

· Attend training at our Farmington and Plainville locations 

· Travel between our various sites upon request.


PM22

Requirements:

Required Qualifications & Skills

· Knowledge of HIPAA regulations and ability to handle sensitive patient information with confidentiality

· Experience working as a medical receptionist or in a medical office environment is a plus

· Previous customer service or administrative experience in a medical office setting is preferred.

· Proficiency in computer applications, including MS Office (Word, Excel) and Electronic Health Record (EHR) systems, Epic experience preferred.

· Excellent verbal and written communication skills for interacting with patients and medical staff.

· Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. 


PI18fef9832d75-37820-40624440

Apply