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Patient Service Manager Jobs in Riverside, CA (NOW HIRING)

Patient Representatives working in the Audiology department perform tasks that are prescribed ... management, chart record-keeping, provider support requests, follow-up, customer service and other ...

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Patient Service Manager information

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$31.3K

$68.9K

$116.8K

How much do patient service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for patient service manager in Riverside, CA is $68,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $82,400.00 per year, depending on experience, location, and employer.

How does a patient service manager typically collaborate with clinical and administrative staff to enhance patient care?

A Patient Service Manager works closely with both clinical teams, such as nurses and physicians, and administrative personnel to ensure a seamless patient experience. They facilitate communication between departments, coordinate patient scheduling, and address any concerns or feedback from patients to improve service quality. By fostering teamwork and implementing efficient processes, Patient Service Managers help create a supportive environment that prioritizes patient satisfaction and operational excellence.

What does a patient service manager do?

A Patient Service Manager oversees the delivery of services to patients within a healthcare facility, ensuring their needs are met efficiently and compassionately. They are responsible for managing staff, optimizing patient flow, addressing complaints, and improving the overall patient experience. Additionally, they often collaborate with medical and administrative teams to implement policies and maintain high standards of care. Their goal is to create a positive environment for patients while supporting organizational objectives.

How hard is it to become a patient service manager?

Becoming a patient service manager typically requires a combination of relevant experience in healthcare or customer service, often 3-5 years, and a relevant educational background such as a bachelor's degree in healthcare administration or a related field. Strong communication, organizational skills, and familiarity with healthcare management software are also important; some roles may require certification in healthcare management or related areas.

What are the key skills and qualifications needed to thrive as a patient service manager?

To thrive as a Patient Service Manager, you need a solid background in healthcare administration, patient relations, and organizational management, often supported by a bachelor's degree in healthcare or business administration. Familiarity with electronic health record (EHR) systems, patient scheduling software, and knowledge of healthcare compliance regulations are typically required. Outstanding communication, problem-solving, and leadership skills set exceptional candidates apart, enabling them to manage teams and resolve patient concerns effectively. These skills are crucial for ensuring seamless patient experiences, operational efficiency, and regulatory compliance within healthcare facilities.
What are the most commonly searched types of Patient Service jobs in Riverside, CA? The most popular types of Patient Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Patient Service Manager jobs? Cities near Riverside, CA with the most Patient Service Manager job openings:
Infographic showing various Patient Service Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,944 per year, or $33.1 per hour.

Patient Care Services Manager

Charter Healthcare

Rancho Cucamonga, CA • On-site

$80K - $85K/yr

Full-time

Re-posted 25 days ago


Job description

POSITION SUMMARY: The Patient Care Services Manager possesses the ability to work with other members of the interdisciplinary team. Needs to be a driven and goal-oriented individual that can organize and coordinate, the nurses out in the field. They must have a sympathetic attitude toward overall goal of giving the patient quality care while demonstrating positive communication skills in interacting with other members of the team.
REPORTS TO: Patient Care Services Director
SUPERVISES: None
QUALIFICATIONS:
Credentials: Current license within the state as a Licensed Vocational Nurse or higher.
Experience: At least 2 years of varied work experience as a Licensed Vocational Nurse and preferably 1 year experience in Post-Acute services, Hospice, Palliative, or Home Health.
Core Competencies: Knowledge of state and federal regulations. Ability to teach, guide, and assist in the needs of the nursing staff. Possesses excellent verbal, written, and computer skills.
Other: Valid driverâ€'s license and auto insurance.
FUNCTIONS AND RESPONSIBILITIES
1. Responsible for efficient and timely response of coordination of care from nurses to patients and families.
2. Responsible for accuracy and consistency of delivery of care along all disciplines as provided in medical records in accordance with the approved plan of care.
3. Responsible for smooth, timely, professional, and appropriate flow and sharing of information among all disciplines.
4. Responsible for overall coordination of care provided to families and patients.
5. Review new admissions on the appropriateness and consistency of medications/treatments, plan of care, and durable Medical Equipment (DME) provided.
6. Collects and faxes progress reports for patients.
7. Follows up with the authorization requisition.
8. Follows up with RN, Case Managers regarding admission/email patientâ€'s records.
9. Follows up regarding medications/equipment that is needed (if any).
10. Follow up telephone orders for MD/supplement orders if needed.
11. Prepares pertinent papers for transfers/discharges.
12. All other duties as deemed necessary and appropriate.