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Patient Service Manager Jobs in Riverside, CA (NOW HIRING)

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Patient Service Manager information

See Riverside, CA salary details

$31.3K

$68.9K

$116.8K

How much do patient service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for patient service manager in Riverside, CA is $68,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $82,400.00 per year, depending on experience, location, and employer.

How does a patient service manager typically collaborate with clinical and administrative staff to enhance patient care?

A Patient Service Manager works closely with both clinical teams, such as nurses and physicians, and administrative personnel to ensure a seamless patient experience. They facilitate communication between departments, coordinate patient scheduling, and address any concerns or feedback from patients to improve service quality. By fostering teamwork and implementing efficient processes, Patient Service Managers help create a supportive environment that prioritizes patient satisfaction and operational excellence.

What does a patient service manager do?

A Patient Service Manager oversees the delivery of services to patients within a healthcare facility, ensuring their needs are met efficiently and compassionately. They are responsible for managing staff, optimizing patient flow, addressing complaints, and improving the overall patient experience. Additionally, they often collaborate with medical and administrative teams to implement policies and maintain high standards of care. Their goal is to create a positive environment for patients while supporting organizational objectives.

How hard is it to become a patient service manager?

Becoming a patient service manager typically requires a combination of relevant experience in healthcare or customer service, often 3-5 years, and a relevant educational background such as a bachelor's degree in healthcare administration or a related field. Strong communication, organizational skills, and familiarity with healthcare management software are also important; some roles may require certification in healthcare management or related areas.

What are the key skills and qualifications needed to thrive as a patient service manager?

To thrive as a Patient Service Manager, you need a solid background in healthcare administration, patient relations, and organizational management, often supported by a bachelor's degree in healthcare or business administration. Familiarity with electronic health record (EHR) systems, patient scheduling software, and knowledge of healthcare compliance regulations are typically required. Outstanding communication, problem-solving, and leadership skills set exceptional candidates apart, enabling them to manage teams and resolve patient concerns effectively. These skills are crucial for ensuring seamless patient experiences, operational efficiency, and regulatory compliance within healthcare facilities.
What are the most commonly searched types of Patient Service jobs in Riverside, CA? The most popular types of Patient Service jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Patient Service Manager jobs? Cities near Riverside, CA with the most Patient Service Manager job openings:
Infographic showing various Patient Service Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,944 per year, or $33.1 per hour.

Temp - Patient Service Representative

Community Health Systems, Inc.

Riverside, CA • On-site

$18.25 - $23.25/hr

Temporary

Medical

Re-posted 25 days ago


Community Health Systems rating

6.9

Company rating: 6.9 out of 10

Based on 276 frontline employees who took The Breakroom Quiz

455th of 887 rated healthcare providers


Job description

JOB SUMMARY:

Reports directly to the Clinic Administrator (CA) and is responsible for providing pleasant customer service while interviewing, screening and assisting patients with issues and concerns, such as but not limited to completing applications, determining their ability to pay, assessing insurance needs and enrolling them with the appropriate insurance/plan provider(s).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Upholds and supports the mission, philosophy, objectives, policies and ethics of Community Health Systems, Inc. (CHSI).
  • Responsible for participating in quality improvement projects/activities and accountable for quality and PCMH.
  • Provides health insurance benefit information and assists patients and families in applying for health insurance benefits.
  • Conduct a confidential interview with patients and families to compile information on financial standings against current Federal Poverty Guidelines (FPG) for eligibility in applying for Sliding Fee Scale (SFS) program.
  • Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in electronic medical record.
  • Complies with federal and local laws in ensuring patient privacy.
  • Informs patients and families of services provided by CHSI.
  • Collects payment from patients, applies payments and adjustments to patient account(s) and reconciles daily cash reports.
  • Track and prepare reports for management concerning visits with patients
  • Serve as a liaison between patients, family services, and insurance companies.
  • Follow-up with families to ensure they receive benefits and return to the clinics for healthcare needs.
  • Will work closely with the Outreach Department.
  • Perform all other duties as directed either formally or informally, verbally or in writing.

SUPERVISORY RESPONSIBILITIES:


There are no current supervisory duties required.

KNOWLEDGE, SKILLS AND ABILITIES:

  • Bilingual (English/Spanish) preferred.
  • A high standard of professionalism and professional ethics and conduct is expected in speech, manner, attitude and appearance at all times.
  • Possess strong interpersonal skills and ability to work well with others.
  • Ability to deal effectively with changing situations and stressful environment.
  • Knowledge of current insurance programs for low-income, underinsured individuals and families. Ability to seek out other insurance programs that will serve the patients in the community.
  • Ability to read and interpret documents such as tax forms, immigration paperwork, etc. Possess basic mathematical skills (i.e. percentages and fractions).
  • Strong computer skills, with proficiency in Microsoft Office.
  • Possess strong customer service skills in both written and verbal communication, with the ability to interact and negotiate with co-workers, management, vendors and others as necessary.
  • Ability to perform tasks related to physical activity to complete the responsibilities of the position.

EXPERIENCE AND EDUCATION:

  • High School Diploma or GED required
  • Associate's degree (A.A.) or equivalent from two-year college or technical school; OR 2+ years related experience and/or training; OR equivalent combination of education and experience.
  • Certified Enrollment Counselor (CEC) required (within 90 days of hire dependent on training availability)

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