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Patient Service Manager Jobs in Riverside, CA (NOW HIRING)

DermCare Management

Patient Service Representative

Irvine, CA · On-site

$18.75 - $24/hr

Patient Service Representative The Patient Service Representative is primarily responsible for ... Contributes to the overall positive work environment of the office by treating peers, managers ...

Super Care, LLC

Patient Service Technician

Riverside, CA · On-site

$18.25 - $25/hr

We specialize in respiratory and chronic disease management, delivering innovative solutions to ... Essential Duties: Under the general supervision of the Branch Manager, The Patient Service ...

ZOLL Medical

Patient Service Representative

San Bernardino, CA · On-site

$18 - $22.75/hr

The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest ® , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use ...

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Patient Service Manager information

See Riverside, CA salary details

$31.3K

$68.9K

$116.8K

How much do patient service manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for patient service manager in Riverside, CA is $68,944.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $82,400.00 per year, depending on experience, location, and employer.

What does a patient service manager do?

A Patient Service Manager oversees the delivery of services to patients within a healthcare facility, ensuring their needs are met efficiently and compassionately. They are responsible for managing staff, optimizing patient flow, addressing complaints, and improving the overall patient experience. Additionally, they often collaborate with medical and administrative teams to implement policies and maintain high standards of care. Their goal is to create a positive environment for patients while supporting organizational objectives.

What are the key skills and qualifications needed to thrive as a patient service manager?

To thrive as a Patient Service Manager, you need a solid background in healthcare administration, patient relations, and organizational management, often supported by a bachelor's degree in healthcare or business administration. Familiarity with electronic health record (EHR) systems, patient scheduling software, and knowledge of healthcare compliance regulations are typically required. Outstanding communication, problem-solving, and leadership skills set exceptional candidates apart, enabling them to manage teams and resolve patient concerns effectively. These skills are crucial for ensuring seamless patient experiences, operational efficiency, and regulatory compliance within healthcare facilities.

How does a patient service manager typically collaborate with clinical and administrative staff to enhance patient care?

A Patient Service Manager works closely with both clinical teams, such as nurses and physicians, and administrative personnel to ensure a seamless patient experience. They facilitate communication between departments, coordinate patient scheduling, and address any concerns or feedback from patients to improve service quality. By fostering teamwork and implementing efficient processes, Patient Service Managers help create a supportive environment that prioritizes patient satisfaction and operational excellence.

How hard is it to become a patient service manager?

Becoming a patient service manager typically requires a combination of relevant experience in healthcare or customer service, often 3-5 years, and strong leadership and communication skills. Many employers prefer candidates with a background in healthcare administration or related certifications, such as a Certified Medical Manager (CMM), and familiarity with healthcare management software. The role may also require a bachelor's degree in healthcare administration, management, or a related field.

What are the most commonly searched types of Patient Service jobs in Riverside, CA?

The most popular types of Patient Service jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Patient Service Manager jobs?

Cities near Riverside, CA with the most Patient Service Manager job openings:

Patient Service Manager jobs near you
Infographic showing various Patient Service Manager job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $68,944 per year, or $33.1 per hour.

Patient Service Representative

Irvine, CA • On-site

DermCare Management
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about DermCare Managementexternal

$19 - $21/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Patient Service Representative

The Patient Service Representative is primarily responsible for supporting our clinic’s daily operations through providing excellent customer service, administrative support and fulfilling general clerical office duties. Contributes to the overall positive work environment of the office by treating peers, managers, providers and patients with fairness, professionalism and courtesy. This role must ensure adherence to all HIPAA, OSHA, federal and state guidelines specific to patient care and privacy.
Key Responsibilities:

General:
  • Greet patients amp; caregivers, providing welcoming and professional customer service.
  • Schedule amp; reschedule patient appointments as needed.
  • Chart preparation for following business day.
  • Verifying eligibility amp; benefits:
    • Listing co-pay, deductible, coinsurance on fee ticket.
    • Obtaining prior authorizations or referrals as required for patient visit.
    • Notify patients at check in if they will have to pay a deductible or co-insurance at checkout.
  • Collect all monies due at time of service and post payments collected from patient copays amp; balances.
  • Maintain public spaces, such as waiting rooms to ensure they are clean, comfortable and organized.
  • Competently navigate and use all computer applications, including practice management systems, EMRs, internet-based applications and standard office applications.
  • Assist patients at check in, including, but not limited to:
    • Confirming/entering patient demographics into the practice management system.
    • Assisting patients in completing consents, forms amp; obtaining copies of identification and insurance cards.
    • Document and call no shows.
  • Assist patients at check out, including but not limited to:
    • Collecting amp; posting payments from deductibles, elective procedures amp; cosmetic treatments.
    • Assisting with product sales.
    • Scheduling follow up appointments as directed by the providers/clinical staff.
    • Document and call no shows as needed.
    • Scan completed fee ticket into patients’ chart at end of visit.
  • End of day fee ticket, batch submission and cash reconciliation with the highest degree of accuracy.
  • Call center offices: All front desk staff logged in daily into the communication portal, and stay in close contact with call center.
  • Process and submit medical records request in accordance with HIPAA guidelines.
  • Distribute faxes as received to appropriate parties.
  • Relay updates and information between patients, staff members and providers as needed in order to maintain a smooth patient flow, and service patient needs in a timely manner.
  • Other duties as assigned by management from time to time.
Qualifications:
  • High school diploma or equivalent required.
  • Minimum of one (1) year of customer service experience required.
  • Healthcare experience preferred.
  • Prior experience in a Dermatology practice is a plus.
  • Bilingual (Spanish-speaking) skills are a plus; not required
  • Professional, courteous, and patient-focused demeanor.
  • Excellent verbal and written communication skills.
  • Strong active listening skills with the ability to understand, clarify, and appropriately respond to patient questions and concerns.
  • Detail-oriented with a high degree of accuracy and organizational skills.
  • Ability to effectively manage multiple tasks and priorities in a fast-paced, ever-changing environment.
  • Strong interpersonal skills with the ability to build positive relationships with patients, providers, and team members.
  • Ability to remain professional, adaptable, and composed in challenging situations.
Benefits:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Supplemental health benefits
  • Paid time off
  • Holidays
  • Retirement plan (401k)
Physical Demands and Work Environment
This position operates primarily in a professional office/clinical environment. The role regularly requires standing, sitting, working at a computer, communicating with employees, managers, physicians, patients, and walking throughout the day. There are no regular lifting requirements beyond standard office/ practice materials. The work environment is typical of a medical practice setting.
This job description is intended to provide a general overview of the position and does not encompass all tasks or responsibilities that may be required. The duties and requirements of this role may be subject to change and additional duties may be assigned as needed.

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