Patient Service Associate Jobs in San Ramon, CA (NOW HIRING)

Uses skills, performance concepts, and techniques to act as a patient or other simulated person (family member, healthcare provider, etc.) in a variety of simulated clinical scenarios for learners in the health professions. Provides specific, clear, supportive verbal and written feedback to learners regarding communication skills, patient comfort, and physical exam technique. Recalls what the learner says and does during an encounter to report after an encounter. Provides additional support to enhance the learning process. This may include monitoring other standardized patients, proof-reading materials, serving as hall proctor, making intercom announcements, restocking exam rooms that are used for the simulated clinical scenarios, and other duties as assigned. The final salary and offer components are subject to additional approvals based on UC policy.
Qualifications
Required Qualifications
Bachelor's degree in related area and / or equivalent experience / trainingMinimum 3 years' relevant experience. Experience may be a combination of the following: acting in theatre/film, improvisation, training and giving feedback, working with healthcare learners.Verbal and written communication skills to clearly and effectively convey information to diverse groups of individuals.Demonstrated ability to synthesize case information and portray characters as described, including portraying a variety of symptoms and/or character affects in a believable manner. These may include headaches, back pain, fatigue, depression, euphoria, shock, grief, etc.Interpersonal skills (including tact, diplomacy and flexibility) to establish and maintain effective and cooperative working relationships with staff members, faculty, and students. Ability to follow directions.
Preferred Qualifications
Familiarity with medical terminology and procedures.
About Us
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html