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Patient Service Associate Jobs in San Ramon, CA (NOW HIRING)

Trial Library

Patient Navigator

San Francisco, CA · On-site

$68 - $102/hr

Bachelor of Science in Nursing (BSN), Associate Degree in Nursing (ADN), or equivalent nursing ... services. * Experience developing SOPs, patient education materials, or operational processes ...

Trial Library, Inc.

Patient Navigator

San Francisco, CA · On-site

$68 - $102/hr

Bachelor of Science in Nursing (BSN), Associate Degree in Nursing (ADN), or equivalent nursing ... services. * Experience developing SOPs, patient education materials, or operational processes ...

Trial Library

Patient Navigator

San Francisco, CA · Hybrid

$68K - $102K/yr

Bachelor of Science in Nursing (BSN), Associate Degree in Nursing (ADN), or equivalent nursing ... services. * Experience developing SOPs, patient education materials, or operational processes ...

Trial Library

Patient Navigator

San Francisco, CA · On-site

$68K - $102K/yr

Bachelor of Science in Nursing (BSN), Associate Degree in Nursing (ADN), or equivalent nursing ... services. * Experience developing SOPs, patient education materials, or operational processes ...

A-Team Dental Staffing

Patient Care Coordinator

Dublin, CA · On-site

$19.75 - $26/hr

We'll rely on you to listen to our patients and use your real passion for customer service to meet ... High School diploma or general education degree (GED) required, Associate's Degree (AA) or Bachelor ...

A-Team Dental Staffing

Patient Care Coordinator

Dublin, CA · On-site

$19.75 - $26/hr

We'll rely on you to listen to our patients and use your real passion for customer service to meet ... High School diploma or general education degree (GED) required, Associate's Degree (AA) or Bachelor ...

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Showing results 21-40

All JobsPatient Service Associate JobsPatient Service Associate Jobs in San Ramon, CA

Patient Service Associate information

See San Ramon, CA salary details

$14

$21

$27

How much do patient service associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for patient service associate in San Ramon, CA is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.12 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in San Ramon, CA?

The most popular types of Patient Service jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Patient Service Associate jobs?

Cities near San Ramon, CA with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in San Ramon, CA as of June 2026, with employment types broken down into 4% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $44,061 per year, or $21.2 per hour.

Customer Care Associate (Outpatient) - Day Shift, Per Diem

Adventist Health

Vallejo, CA

$16.25 - $22.50/hr

Per diem

Re-posted 9 days ago

Adventist Health rating

7.7

Company rating: 7.7 out of 10

Based on 246 frontline employees who took The Breakroom Quiz

165th of 898 rated healthcare providers

Job description

Adventist Health Ukiah Valley has been deeply connected to the community we serve since 1956. We are comprised of a 50-bed acute care medical center, level IV trauma center, level II intensive care nursery services, extensive physical rehabilitation program, outpatient surgery and diagnostic center and advanced wound care center. Ukiah is a unique small town that charms you with its rich character, arts, vineyards and natural surroundings. Ukiah beckons you to explore all that the valley has to offer amidst our 300 days of sunshine each year. We are also conveniently located just two hours north of San Francisco and 45 minutes from the Pacific Coast.

Job Summary:

Performs general administrative duties and customer service. Assists in all aspects of front office functions to provide quality service to patients and staff. Provides communication, information, assistance and coordination for all customer requests in designated facility location. Provides patient care support. Maintains excellent customer service.

Job Requirements:

Education and Work Experience:

  • High School Education/GED or equivalent: Preferred
  • Associate's/Technical Degree or equivalent combination of education/related experience: Preferred

Essential Functions:

  • Answers phone, takes messages and directs call to the appropriate person. Admits patients into clinic. Pulls charts, processes encounter forms, verifies insurance and patient information in computer. Makes appropriate updates, copies/scans insurance information for clinic registration. Prepares charts with appropriate forms necessary to complete the visit. Prepares and completes referrals for patients, obtaining authorizations, and assisting patients and physicians with referral coordination.
  • Provides technical support services and functions under supervision of a clinician/specialty team. Provides back-up for admitting clerks as needed. Performs registration process, obtaining all pertinent demographic and insurance information required, including authorizations when necessary.
  • Runs report(s) for overdue balances for next day appointments and relays via fax to clinics before next day. Monitors computer data for accounts needing collection interaction. Utilizes and updates departmental databases. Verifies insurance coverage and eligibility for all patients according to procedures. Coordinates and monitors insurance information for outpatient billing purposes. Verifies insurance coverage and eligibility for all patients according to procedures. Balances over-the-counter daily receipts. Opens and/or locks up the building.
  • Performs quality control checks of general front desk and waiting areas to ensure hospital cleanliness. Keeps waiting rooms neat and orderly. Assists in cleaning rooms between cases according to established protocols. Opens and/or closes unit. Monitors daily level of stock supplies for assigned area of responsibility and ensures levels are adequate. Monitors panels for alarms and reports to appropriate department.
  • Receives payments from patients. Balances cash drawer and credit card receipts. Manages office duties including money deposits to cashier, typing documents, entering data into the computer, medical record management and billing management. Collects statistics and manages data entry of daily charges. Monitors computer data for accounts needing collection interaction. Communicates to clinic leadership ideas to improve clinic operations. Participates in ongoing cross-services performance improvement teams.
  • Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

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