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Patient Service Associate Jobs in Rosedale, NY (NOW HIRING)

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Patient Service Associate information

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$13

$19

$26

How much do patient service associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for patient service associate in Rosedale, NY is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.73 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What cities near Rosedale, NY are hiring for Patient Service Associate jobs? Cities near Rosedale, NY with the most Patient Service Associate job openings:
Patient Service Associate jobs near you

Patient Care Secretarial Associate Pediatrics Per Diem

Englewood Health

Englewood, NJ • On-site

$17.75/hr

Other

Medical, Retirement, PTO

Re-posted 7 days ago

Englewood Health rating

7.8

Company rating: 7.8 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

130th of 887 rated healthcare providers

Job description

Patient Care Secretarial Associate Pediatrics Per Diem
Req Id: 64416
Englewood Health, a leading healthcare system comprising Englewood Hospital and the Englewood Health Physician Network, is committed to delivering exceptional patient care across northern New Jersey. We are dedicated to fostering a supportive and inclusive work environment where every team member can bring their skills, creative ideas, positive approaches, and a commitment to excellence. Join our dynamic team and contribute to our mission of transforming the lives of the patients and communities we serve.
Job Summary:
Assists patients with activities of daily living, provides basic care to acutely ill patients, and performs technical patient care skills. Is responsible for the coordination of daily unit operations and clerical functions.
Department: Pediatrics
Location: Englewood, NJ
Status: Per Diem
Shift: Variable
Hours: Variable
Job Essentials:

  • Effective communication skills and experience in Customer Service/Relations.
  • Ability to identify and report clinical and environmental observations and follow through utilizing appropriate decision-making techniques.
  • Ability to read, write, and speak English.
Education Requirements:
  • High School Graduate or equivalent or a minimum of 3 years full-time experience in a related field at a healthcare setting required.
License/Certification/Registry:
  • BLS preferred

Englewood Health provides a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation. In addition to the minimum rate, eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources.
Minimum rate: $17.75

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