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Patient Service Associate Jobs in Reston, VA (NOW HIRING)

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Patient Service Associate information

See Reston, VA salary details

$13

$19

$25

How much do patient service associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for patient service associate in Reston, VA is $19.72, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $21.49 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs

What are the most commonly searched types of Patient Service jobs in Reston, VA?

The most popular types of Patient Service jobs in Reston, VA are:

What cities near Reston, VA are hiring for Patient Service Associate jobs?

Cities near Reston, VA with the most Patient Service Associate job openings:

Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,018 per year, or $19.7 per hour.

Patient Care Field Associate (Part-Time & Flexible)

Hueman PE Talent Solutions

Springfield, VA

Part-time

Re-posted 20 days ago

Job description

Are you passionate about helping others feel better and live better? Do you enjoy visiting with people and making their lives easier through personalized care?

Lympha Press, a nationally recognized leader in home compression therapy, is seeking compassionate and dependable individuals to join our team in a part-time, flexible field role delivering and supporting medical devices in patients’ homes.

In this role you will:

  • Visit patients in their homes to deliver and set up compression therapy devices
  • Provide caring, hands-on support and instruction to ensure patients feel confident using the equipment
  • Use your mobile device to submit visit documentation quickly and efficiently
  • Represent Lympha Press with empathy, professionalism, and integrity
  • Travel within your local area for scheduled appointments
  • Have the flexibility to schedule your own visits and earn $125 per completed visit

This is an ideal position for:

  • Caregivers, Certified Nursing Assistants, Lymphedema or PT/OT Assistants, Medical Technicians, or others with healthcare exposure
  • Those seeking flexible, supplemental income.  Accept or decline visits based on your availability
  • People who love face-to-face interaction and want to make a direct impact in patients’ lives
  • Independent workers with great time management and customer service skill

Requirements for this position include:

  • High school diploma or GED
  • 6+ months of healthcare or caregiving experience preferred
  • Valid driver’s license, reliable transportation, and auto insurance
  • Able to lift and carry up to 58 lbs
  • A professional, kind, and patient demeanor

Lympha Press is more than a company—we’re a mission-driven community grounded in our core values of HOPE:

  • Honoring the battles and hardships people face
  • Optimizing every effort to seek solutions
  • Putting people first
  • Empowering everyone we interact with

Lympha Press has partnered with Hueman for its recruitment needs. Join us in transforming lives—one home, one patient, one visit at a time.  Apply today!

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