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Patient Service Associate Jobs in Mitchell, IN (NOW HIRING)

... associate experience grounded in service, growth, care and connection. We empower our 97,000 ... Implement and monitor patient care plans. Monitor, record and communicate patient condition as ...

... associate experience grounded in service, growth, care and connection. We empower our 97,000 ... Implement and monitor patient care plans. Monitor, record and communicate patient condition as ...

Implement and monitor patient care plans. Monitor, record and communicate patient condition as ... associate experience grounded in service, growth, care and connection. We empower our 97,000 ...

Dietary Aide

Mitchell, IN · On-site

$14/hr

... commitment to provide quality patient care. We believe in providing our associates with ... As an important member of our team, the Dietary Aide provides assistance in all food service ...

Dietary Aide

Mitchell, IN

$13 - $16.25/hr

... commitment to provide quality patient care. We believe in providing our associates with ... As an important member of our team, the Dietary Aide provides assistance in all food service ...

Candidates with an Associate Degree from a CODA-accredited Dental Hygiene program can enter at this ... A dynamic mix of preventive services, advanced periodontal therapy, radiography, and patient ...

Cook

Mitchell, IN

$13.50 - $18/hr

Maintains professional working relationships with all associates, vendors, etc. * Maintains ... Exhibit excellent customer service and a positive attitude towards patients * Assist in the ...

Cook

Mitchell, IN · On-site

$15/hr

Maintains professional working relationships with all associates, vendors, etc * Maintains ... Exhibit excellent customer service and a positive attitude towards patients * Assist in the ...

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Patient Service Associate information

See Mitchell, IN salary details

$12

$18

$23

How much do patient service associate jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for patient service associate in Mitchell, IN is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.86 per hour, depending on experience, location, and employer.

Is being a MOA a good entry level job?

A Patient Service Associate (PSA) or Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it requires minimal prior experience and provides exposure to medical environments. The position typically involves administrative tasks, patient interaction, and basic clinical support, making it suitable for those starting a healthcare career. Certification or training in medical assisting can enhance job prospects and advancement opportunities.

What are Patient Service Associates?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What Is a Patient Service Associate?

A patient service associate is an entry-level medical care assistant who works in a doctor’s office, clinic, or hospital. As a patient service associate, your job duties include scheduling appointments, answering billing and insurance questions, and handling customer inquiries and complaints. Qualifications for the career typically include at least a high school diploma or GED certificate and prior customer service or healthcare experience. Some employers may prefer candidates with postsecondary education in a relevant field, such as medical assisting. You also need strong interpersonal, computer, and organizational skills, as well as knowledge of medical billing, coding, and terminology.

What is a patient service associate?

A patient service associate is a healthcare professional who manages patient interactions, schedules appointments, verifies insurance, and handles administrative tasks in medical settings. They often work in clinics or hospitals and need strong communication and organizational skills.

What are some common challenges Patient Service Associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the most chill healthcare job?

A Patient Service Associate role is generally considered a relatively low-stress healthcare job, involving administrative tasks like scheduling, patient check-in, and insurance processing. It typically requires good communication skills and attention to detail, with standard working hours and minimal physical demands compared to clinical roles.

What are the responsibilities of a patient care associate?

A patient service associate is responsible for assisting patients with check-in and check-out processes, scheduling appointments, updating medical records, and providing administrative support in healthcare settings. They often communicate with patients, healthcare providers, and insurance companies, requiring strong organizational and communication skills.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a Patient Service Associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What cities near Mitchell, IN are hiring for Patient Service Associate jobs? Cities near Mitchell, IN with the most Patient Service Associate job openings:
Registration Associate - Part Time

Registration Associate - Part Time

Indiana University Health

Bedford, IN • On-site

Part-time

Posted 20 hours ago

Posted today


Indiana University Health rating

7.2

Company rating: 7.2 out of 10

Based on 459 frontline employees who took The Breakroom Quiz

329th of 885 rated healthcare providers


Job description

This position will float between Bedford and Paoli Hospital. Part-time, 20hrs a week.

Come join our Team! Our Bedford Team is looking for a dynamic individual to join our System Patient Access Registration Team! This role serves as the first point of contact for our patients and is crucial in ensuring a positive experience from the moment they walk through the door. To be successful in this position, you must be dependable and consistent in your attendance and timeliness. Registration experiences is preferred but not required for the role.

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Key Responsibilities:

  • Greet and assist patients in a friendly and professional manner
  • Ensure a timely and accurate patient registration
  • Maintain patient records and confidentiality
  • Provide information and answer patient inquiries
  • Collaborate with medical staff to ensure smooth operations


At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
 Requires working knowledge of patient registration and financial clearance.
 Requires a high level of interpersonal and problem solving skills.
 Requires effective written and verbal communication skills.
 Requires the ability to work within a team and maintain collaborative relationships.
 Requires the ability to take initiative and meet objectives.

  • Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
  • IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
  • A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.
  • With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
  • At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
  • Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.
Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

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