ZipRecruiter

Log In

1

Patient Service Associate Jobs in Mitchell, IN (NOW HIRING)

TalentBurst, Inc.

Patient Access Specialist

Salem, IN

$14.75 - $19.50/hr

The Successful Candidate Will Need to Be Highly Organized and Dedicated to Customer Service ... Collaborate With Medical Staff and Their Associates to Optimize Efficiency and Effectiveness in ...

Compass Group

FOOD SERVICE WORKER/CASHIER

Salem, IN · On-site

$15/hr

S. From meals to facilities to patient support, our work creates moments that matter. This takes a ... We asked some of our associates why they love working for Touchpoint. Click here to see what they ...

Salo, Inc Career Site

Healthcare Scheduler / CSR

Paoli, IN · On-site

$15.25 - $20.75/hr

... patient needs, and staff availability • Contact care providers and clients regarding day-to-day changes in scheduling needs • Provide excellent customer service to associates and clients alike ...

Interim HealthCare

Healthcare Scheduler / CSR

Paoli, IN · On-site

$18/hr

... patient needs, and staff availability • Contact care providers and clients regarding day-to-day changes in scheduling needs • Provide excellent customer service to associates and clients alike ...

Salo, Inc Career Site

Healthcare Scheduler / CSR

Salem, IN · On-site

$13.50 - $18.50/hr

... patient needs, and staff availability • Contact care providers and clients regarding day-to-day changes in scheduling needs • Provide excellent customer service to associates and clients alike ...

Interim HealthCare

Healthcare Scheduler / CSR

Salem, IN · On-site

$18/hr

... patient needs, and staff availability • Contact care providers and clients regarding day-to-day changes in scheduling needs • Provide excellent customer service to associates and clients alike ...

next page

Showing results 1-20

All JobsPatient Service Associate JobsPatient Service Associate Jobs in Mitchell, IN

Patient Service Associate information

See Mitchell, IN salary details

$12

$18

$23

How much do patient service associate jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for patient service associate in Mitchell, IN is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.86 per hour, depending on experience, location, and employer.

Is being a MOA a good entry level job?

A Patient Service Associate (PSA) or Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it requires minimal prior experience and provides exposure to medical environments. The position typically involves administrative tasks, patient interaction, and basic clinical support, making it suitable for those starting a healthcare career. Certification or training in medical assisting can enhance job prospects and advancement opportunities.

What are Patient Service Associates?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What Is a Patient Service Associate?

A patient service associate is an entry-level medical care assistant who works in a doctor’s office, clinic, or hospital. As a patient service associate, your job duties include scheduling appointments, answering billing and insurance questions, and handling customer inquiries and complaints. Qualifications for the career typically include at least a high school diploma or GED certificate and prior customer service or healthcare experience. Some employers may prefer candidates with postsecondary education in a relevant field, such as medical assisting. You also need strong interpersonal, computer, and organizational skills, as well as knowledge of medical billing, coding, and terminology.

What is a patient service associate?

A patient service associate is a healthcare professional who manages patient interactions, schedules appointments, verifies insurance, and handles administrative tasks in medical settings. They often work in clinics or hospitals and need strong communication and organizational skills.

What are some common challenges Patient Service Associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What is the most chill healthcare job?

A Patient Service Associate role is generally considered a relatively low-stress healthcare job, involving administrative tasks like scheduling, patient check-in, and insurance processing. It typically requires good communication skills and attention to detail, with standard working hours and minimal physical demands compared to clinical roles.

What are the responsibilities of a patient care associate?

A patient service associate is responsible for assisting patients with check-in and check-out processes, scheduling appointments, updating medical records, and providing administrative support in healthcare settings. They often communicate with patients, healthcare providers, and insurance companies, requiring strong organizational and communication skills.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a Patient Service Associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What cities near Mitchell, IN are hiring for Patient Service Associate jobs? Cities near Mitchell, IN with the most Patient Service Associate job openings:
Patient Service Associate jobs near you
Part Time Patient Customer Service Representative

Part Time Patient Customer Service Representative

R1

Salem, IN

$14.50 - $18.99/hr

Part-time

Re-posted 26 days ago

R1 RCM rating

7.0

Company rating: 7.0 out of 10

Based on 183 frontline employees who took The Breakroom Quiz

131st of 148 rated financial services

Job description

Location: Ascension St. Vincent Salem

Shift: PRN, as needed, minimum required hours a month 48, 24 on call, additional shifts available

Ready to start a meaningful career in healthcare - even if you've never worked in the field before? Join R1, the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

At R1, you'll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You'll:

  • Help patients navigate the registration process
  • Answer questions with confidence, clarity, and compassion
  • Gather accurate information quickly in a fast-paced environment
  • Build trust with patients during moments when they may be scared, confused, or overwhelmed

No healthcare background? No problem. We'll train you every step of the way-and this role is a fantastic launchpad for a growing healthcare career.

Why You'll Love This Job

Make a Real Difference: Patients lean on you for support and reassurance. You'll be more than a data collector - you'll be a calm, helpful presence during stressful times.

Learn Healthcare from the Ground Up: From insurance basics to hospital workflows, you'll gain valuable knowledge and skills that open the door to long-term career growth.

Fast-Paced, Never Boring: You'll move between computer screens, phone calls, and inperson interactions - balancing accuracy with compassion while working alongside clinicians and emergency staff.

Supportive Team Environment: We're invested in your professional journey. You'll be surrounded by teammates who have your back and leaders who want to see you succeed.

What You'll Do Day-to-Day

  • Work across multiple computer systems to register patients efficiently
  • Answer phones and gather information quickly and accurately
  • Assist patients who may be ill, anxious, or confused
  • Navigate diverse insurance plans and coverage details (with training!)
  • Adapt to interruptions from clinical teams during urgent care situations
  • Build rapport and ease patient concerns in real time

This isn't a sit-back-and-relax desk job-you'll be on your feet, thinking fast, and making a real impact.

Requirements

  • High School Diploma or GED
  • Strong customer service experience
  • Ability to pass background check, drug test, and meet vaccination requirements

Preferred

  • Medical or healthcare experience (but not required!)

Your Healthcare Career Starts Here

If you're a compassionate communicator, a quick learner, and someone who thrives in a dynamic environment, we'd love to meet you. Join us at R1 and take the first step toward a fulfilling, purpose-driven career. Apply today!

For this US-based position, the base pay range is $14.50 - $18.99 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.


Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

Visit us on Facebook

What R1 RCM employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

R1 RCM logo

About R1 RCM

Sourced by ZipRecruiter

R1 RCM, Inc., based in Salt Lake City, UT, US, is a leading provider of technology-enabled revenue cycle management services which transform and solve revenue cycle performance challenges across hospitals, health systems, and physician groups. R1’s proven, scalable operational model seamlessly complements a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows. Founded in 2003, the company was initially named Accretive Health. It became R1 RCM in 2017 following a significant commitment by Ascension, the largest non-profit health system in the U.S., to long-term partnerships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Murray, UT, US

Year founded

2003

Social media

FacebookTwitter

View All R1 RCM Jobs

Apply