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Patient Service Associate Jobs in Miami, FL (NOW HIRING)

Under the direction of a R.N. the Patient Care Associate provides patient focused non-licensed clinical care such as phlebotomy EKG and basic nursing skills etc. to facilitate quality service ...

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Patient Service Associate information

See Miami, FL salary details

$12

$18

$23

How much do patient service associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for patient service associate in Miami, FL is $18.13, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.76 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What are the most commonly searched types of Patient Service jobs in Miami, FL? The most popular types of Patient Service jobs in Miami, FL are:
What cities near Miami, FL are hiring for Patient Service Associate jobs? Cities near Miami, FL with the most Patient Service Associate job openings:
Infographic showing various Patient Service Associate job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,710 per year, or $18.1 per hour.

Patient Care Associate

BHMC

Fort Lauderdale, FL • On-site

Per diem

Re-posted 15 hours ago


Job description

Req# 30426
Location
Broward Health Medical Center
1600 S. Andrews Avenue Ft. Lauderdale FL 33316
Work Details
Pool (as needed)
FTE: 0.01 - as needed
Schedule: Days - as needed
JOB SUMMARY:
Under the direction of a R.N. the Patient Care Associate provides patient focused non-licensed clinical care such as phlebotomy EKG and basic nursing skills etc. to
facilitate quality service outcomes.
JOB QUALIFICATIONS:
A. Education (or equivalent years of experience):
Required for consideration:
• High school graduation or equivalent.
• Completion of Nursing Assisting Training Program or equivalent at a State Approved site which is eligible for Florida C.N.A. examination.
B. Experience (or equivalent education):
No Experience Required
C. Certification
Required for consideration: BLS from American Heart Association or American Red Cross (only these two providers will be accepted).
Preferred Certifications:
• Florida State C.N.A. certification
• Phlebotomy and EKG
*Bonus Exclusions may apply in accordance with policy HR-004-026
Broward Health is proud to be an equal opportunity employer. Broward Health prohibits any policy or procedure which results in discrimination on the basis of race color national origin gender gender identity or gender expression pregnancy sexual orientation religion age disability military status genetic information or any other characteristic protected under applicable federal or state law.
At Broward Health the dedication and contributions of veterans are valued. Supporting the military community and giving back to those who served is a priority. Broward Health is proud to offer veteran's preference in the hiring process to eligible veterans and other individuals as defined by applicable law.