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Patient Service Associate Jobs in Mathews, VA (NOW HIRING)

Riverside Health System

Food Service Associate

Mathews, VA · On-site

$15 - $19.50/hr

Overview The Food Services Associate is responsible for preparing and serving foods to patients ... Accurately assemble patient tray based on the patient/resident specific tray ticket or tray card ...

Virginia Jobs

Nutritionist Associate

Lancaster, VA · On-site

$37K - $41K/yr

Direct Service Associate II Hiring Range: $37,000-$41,000 Pay Band: 2 Agency: Virginia Department ... Provide patient counseling specific to the individual's nutritional needs. Make referrals for high ...

Sentara Healthcare

Patient Care Specialist

Williamsburg, VA · On-site

$17.25 - $22/hr

Three (3) years Clerical, Customer Service experience required. One year experience with Health ... Associate's degree in lieu of experience Certification/Licensure * No specific certification or ...

Sentara Healthcare

Patient Care Specialist

Williamsburg, VA · On-site

$16.25 - $20.75/hr

Associate Level degree or higher in lieu of the required experience will be considered. Experience ... Patient Care Representative, Customer Service, Talroo-Allied Health, Medical Office Benefits:

Sentara Healthcare

Patient Care Specialist

Williamsburg, VA · On-site

$16.25 - $20.75/hr

Associate Level degree or higher in lieu of the required experience will be considered. Experience ... Patient Care Representative, Customer Service, Talroo-Allied Health, Medical Office Benefits:

State of Virginia

Nutritionist Associate

Lancaster, VA · On-site

$37K - $41K/yr

Direct Service Associate II Hiring Range: $37,000-$41,000 Pay Band: 2 Agency: Virginia Department ... Provide patient counseling specific to the individual's nutritional needs. Make referrals for high ...

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All JobsPatient Service Associate JobsPatient Service Associate Jobs in Mathews, VA

Patient Service Associate information

See Mathews, VA salary details

$11

$17

$22

How much do patient service associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for patient service associate in Mathews, VA is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.04 per hour, depending on experience, location, and employer.

What is a patient service associate?

Patient Service Associates are healthcare professionals who serve as the first point of contact for patients in medical facilities. They handle administrative tasks such as scheduling appointments, maintaining patient records, verifying insurance information, and assisting with patient check-in and check-out procedures. Their role is essential for ensuring a smooth and efficient patient experience and supporting the overall operations of clinics, hospitals, or medical offices.

What are some common challenges patient service associates face and how can they effectively handle them?

Patient Service Associates often encounter high patient volumes and must balance multiple administrative tasks while maintaining excellent customer service. Managing stressed or anxious patients and navigating scheduling conflicts are common challenges. Effective communication, strong organizational skills, and remaining calm under pressure are key to success. Many employers provide training and mentorship to help Patient Service Associates develop these skills and adapt to the fast-paced healthcare environment.

What are the duties of a patient service associate?

A patient service associate is responsible for greeting patients, scheduling appointments, verifying insurance information, updating medical records, and assisting with patient check-in and check-out. They often use electronic health record (EHR) systems and must maintain confidentiality and accuracy in their work. Strong communication and organizational skills are essential for this role.

What is the difference between Patient Service Associate vs Medical Receptionist?

AspectPatient Service AssociateMedical Receptionist
CredentialsHigh school diploma; some roles may require certification in healthcare customer serviceHigh school diploma; often no formal certification required
Work EnvironmentHospitals, clinics, outpatient facilitiesDoctor's offices, clinics, outpatient centers
Job ResponsibilitiesPatient check-in, scheduling, insurance verification, patient communicationScheduling appointments, answering phones, greeting patients, managing records

The Patient Service Associate and Medical Receptionist roles share similar duties like patient interaction and administrative tasks. However, Patient Service Associates often have more responsibilities related to insurance and patient flow in healthcare settings, while Medical Receptionists focus more on appointment scheduling and front desk duties. Both roles are essential for smooth healthcare operations and are commonly searched for by those interested in healthcare administrative careers.

What are the key skills and qualifications needed to thrive as a patient service associate, and why are they important?

To thrive as a Patient Service Associate, you need strong customer service abilities, attention to detail, and familiarity with healthcare procedures, usually supported by a high school diploma or equivalent. Competence in using electronic health record (EHR) systems, scheduling software, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively support patients and collaborate with medical teams. These competencies ensure efficient clinic operations, positive patient experiences, and accurate management of sensitive health information.
More about Patient Service Associate jobs
What cities near Mathews, VA are hiring for Patient Service Associate jobs? Cities near Mathews, VA with the most Patient Service Associate job openings:
Patient Service Associate jobs near you
Infographic showing various Patient Service Associate job openings in Mathews, VA as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,282 per year, or $17.4 per hour.

Food Service Associate

Riverside Health System

Mathews, VA • On-site

$15 - $19.50/hr

Part-time

Re-posted 17 days ago

Job description

Mathews, Virginia
Hiring Range
$15.00 - $19.50/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Overview
The Food Services Associate is responsible for preparing and serving foods to patients, visitors and hospital team members. Will demonstrate knowledge of food safety and sanitation standards. Promotes and maintains safe work environment for staff and customers.
What you will do
  • Complete food preparation following recipes/techniques as designated on production worksheets and in compliance with regulatory guidelines and Food & Nutrition Services policy/procedures. Demonstrate the competence to complete prep work, including but not limited to slicing lunch meat, chopping fruits & vegetables, preparing salads and sandwiches. Complete meal service ensuring proper portion control and plate presentation.
  • Demonstrate the ability to follow therapeutic menus to ensure patients receive consistent, competent, and quality nutritional care within their diet therapy guidelines and as ordered by the physician. Accurately assemble patient tray based on the patient/resident specific tray ticket or tray card (as applicable), ensuring accuracy to diet order and allergy restrictions.
  • Maintain a working knowledge of food safety, infection control, and sanitation regulatory compliance requirements and Food & Nutrition Service policy/procedures. Consistently comply with temperature, quality, sanitation and storage at all key steps in the food production process. Actively use the FIFO (First-in/First-out) system to ensure that food items that are already in stock are used first to control food waste. Label and date all product according to policy and alert management of any discrepancies to the norm.
  • Demonstrate positive interpersonal relations with patients and patient families so that patients and their families perceive positive patient care from the hospital. Demonstrate positive communication with internal customers (physicians, team members, etc.). Demonstrate flexibility and reliability when meeting the needs of the customer.
  • Demonstrate the ability to use time effectively and during periods of heavy workload, is able to aid other workers in the completion of their work. Ensure completion of all assigned cleaning tasks, as noted in job work flows and posted assignment sheets, prior to end of shift. Alert supervisor/manager when unable to complete tasks as assigned

Qualifications
Education
  • High School Diploma or GED, (Preferred)

Experience
  • Prior food service experience, preferably in a healthcare facility (Preferred)

Licenses and Certifications
  • Food Handlers Card (FH) - VA State - ANSI-approved Food Handlers certificate program within 30 Days(Required)
  • Allergen Awareness Certification - VA State - ANSI-approved Allergen Awareness certificate program within 180 Days(Required)

To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.

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